バギーアドベンチャー-アルブフェイラから1.5時間のオフロードガイド付きツアー

We arrived at the venue early and straight away got major attitude from the staff. We got asked for a €600 cash deposit, then got presented with a damage waiver for up to €15,000. The buggies looked in very poor condition and it became quite clear that we would not see that €600 again or our driving licences if we refused to pay. There was three other large group's at the venue, they also refused to sign the waiver and walked away. The people running it didn't care, they just shut the gate. Its in our opinion that this is a SCAM, I have reported this to Viator and they are backing the operator and refusing to return our deposits. Stay away. Much better things to do.

Fantastic Day!! Team always ready to help!! An experience to repeat!! I highly recommend 😃

Excellent, party of 6 loved it

My experience with Buggy Aventure was very negative. From the very first contact, I encountered a lack of courtesy and professionalism from the team. The way they spoke to us was disrespectful; at times, they even used an aggressive and insulting tone—something I consider completely unacceptable in customer service. Furthermore, the buggies appeared poorly maintained, which inspired little confidence regarding the vehicles' upkeep and safety. The most serious issue was feeling that I was treated differently because I am a business man (CFO). The attitude of some team members made me feel discriminated against and uncomfortable throughout the entire experience. No one should be treated that way. I do not recommend this company. I hope they reconsider how they treat customers and invest in both vehicle maintenance and staff training regarding customer service and respect for everyone.

My experience with Buggy Aventure was extremely disappointing. From the very first interaction, I encountered a lack of professionalism and basic courtesy from the team. The way they spoke to us was disrespectful and, at times, even aggressive and insulting, which I find completely unacceptable in customer service. In addition, the buggies appeared to be poorly maintained, which gave me little confidence in their upkeep and safety. The most concerning part of the experience was that I felt I was treated differently because I am gay. The attitude of some members of the team made me feel discriminated against and uncomfortable throughout the entire experience. No one should ever be treated differently because of their sexual orientation. I do not recommend this company. I hope they seriously reconsider how they treat their customers, invest in the proper maintenance of their vehicles, and provide their staff with appropriate training in customer service, respect, and inclusion.

terrible, we went with two children and had a reservation at 9 in the morning, which is quite early; we came from far away, an hour by car, and we had 15 minutes left to arrive when they called us saying we would lose our money. We arrived on time, and the official website states that they open at 9:15. €200 wasted for a day of work because they could have changed our time to later if we were late, but they did not wait for us with two children. It is shameful, especially since I put the later time on the website and only that option was given to me on Viator. We leave with the disappointment that they could not enjoy the experience, and they do not refund the money!

Read the bad reviews first before booking. Made a booking and couldn’t accommodate time as no other interest. Moved to a time to suit them. Took a corner slightly wide with ten year old son on board (not a stag do or anything wild!) removed from tour and made to pay a recovery fee. Don’t recommend if you want to enjoy an off road experience or bank on it happening at the time slot.

It all went as announced. The check-in was quiet, you should arrive on time. There could be some more winding paths to create more emotion.

The guide is super nice, if you like the "desert" paths this activity will certainly please you! The course for the 1h30 is great but if you really like the buggy do not hesitate to take the 3h, only happiness.

Great experience! We were well looked after, and the staff helped us keep safe on the road. The staff were very polite and the route taken was a lot of fun through the countryside.