We booked this tour through Booking, everything turned out just as they offered us. Perfect, everything well organized, they were always waiting for us and guided us in everything. The guide was wonderful, we learned a lot. I absolutely recommend it, with full confidence. Many congratulations!!
事業者からの返答
Thank you for your wonderful feedback! We're thrilled to hear that you had such an unforgettable experience and enjoyed every moment of your visit. We'll make sure to pass your kind words to Yeni!
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H9049TXemilioc
September 28, 2026
Unique experience
Great experience, total connection with the material and the spiritual thanks to our guide Yeni and the magnificent organization by Ricardo from Illa Kuntur Travel
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oscarsamuelr2026
September 27, 2026
I went with my daughter and they kept us informed about everything and gave us the necessary advice
A very beautiful experience thanks to the personalized guide and the information and advice he gave us
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brianjorgemichellem
September 25, 2026
Great experience at Machu Picchu
It was a great experience. Yeni was my guide and from the first moment she was super friendly and attentive. She answered all my questions, helped me with the photos, and, above all, had a lot of patience with me.
Without a doubt, she made the experience much more pleasant and special. I had a great time and was very happy with everything! Highly recommended. 🙌
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Larry_P
September 19, 2026
Machu Picchu is Overrated
Our tour guide was in too much of a hurry, Only spent 1 1/2 hours at Machu Picchu. The history and geology presented for explanation for pre-Inca times is inadequate and misleading. The Inca did not build such a structure. On return to Lima train station a carriage derailed and there was a 3-hour delay
事業者からの返答
Thank you for taking the time to share your feedback. We are very sorry that some aspects of your experience did not meet your expectations.
Regarding the guided visit to Machu Picchu, we would respectfully like to clarify the timing mentioned in your review. According to the information provided by our guide, the guided visit lasted approximately 2.5 hours, not 1.5 hours. The tour was conducted at a comfortable pace, taking into consideration the walking rhythm of the group, and our guide accompanied you throughout the visit while providing explanations along the route.
We are sorry to hear that you felt the historical and archaeological explanations did not meet your expectations. Interpretations regarding the construction techniques and the different cultural periods associated with Machu Picchu can sometimes vary, and we appreciate your perspective. We will take your comments into consideration as part of our continuous review of the information and interpretation provided by our guides.
Regarding the return journey, there was indeed an unexpected incident involving the train service that caused a delay of approximately three hours. The train service is operated by PeruRail, and unfortunately this type of operational incident is outside the control of Illa Kuntur Travel & Wellness. Nevertheless, our team remained in communication and attentive to your situation throughout the delay, ready to provide assistance whenever necessary.
Once the train journey was completed, our transportation service was waiting for you and safely transferred you back to your hotel in Cusco.
We sincerely regret the inconvenience caused by this unexpected situation and appreciate your feedback. At Illa Kuntur Travel & Wellness, we always strive to accompany our travelers closely and provide the best possible service from the beginning to the end of their journey.
Warm regards,
Illa Kuntur Travel & Wellness
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Lve2trvl4life
August 30, 2026
Amazing!
We had the most incredible experience on a Machu Picchu tour with our guide, Yeni, and I cannot recommend it enough. Yeni was not only incredibly knowledgeable about the history and significance of Machu Picchu but also incredibly kind and attentive throughout the entire journey. Her passion for the site was evident in every detail she shared, making the experience both educational and inspiring.
The tour was excellently organized, ensuring a smooth and enjoyable day despite its length. We were picked up promptly and comfortably, and all transportation was seamlessly arranged, allowing us to focus on soaking in the breathtaking views and rich history. The weather was perfect, adding to the overall enchantment of the day.
If you’re planning a trip to Machu Picchu, I highly recommend booking a tour with Yeni. Her expertise and warm personality will make your visit unforgettable, and you’ll leave with a deeper appreciation for this iconic destination.
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Jessica_T
August 26, 2026
Great Experience!
We were so impressed by the planning the company took (Ricardo) to coordinate our trip from Cusco to Machu Picchu and back. There were so many moving parts and they took care of everything! Every time we got to a point in the experience were we were starting to get confused there was another person from the company there to guide the way. On top of that, the guided experience itself was outstanding! Our guide was truly passionate about the site and taught us so much about Inca and Peruvian culture and history.
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valentina_m
August 22, 2026
Magic monument
Ricardo Is an excellent agent travel all is been perfect from pick up hotel to drop off. Samuel our guide in MP is been great too
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paolacR9589SN
August 10, 2026
Getting to know the majesty of Machu Picchu
Yeni, our guide on the tour of the Majestic Machu Picchu, was a very kind, attentive, and approachable person. She helped us understand every detail of the experience and knew how to convey her knowledge about our Inca ancestors to us in a clear, enjoyable, and sensitive way.
It was a true pleasure to have her company. We are returning with full hearts and a great desire to return; we will always remember this beautiful experience and everything we learned and felt during the tour with fondness.
We are deeply grateful to you, Yeni, for sharing your knowledge with passion and grateful to Pachamama for allowing us to live such a special and meaningful moment.
It will be a see you soon….🫶🏻🌟💕🫶🏻
2人が参考になったと回答
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N5009YHjessical
August 5, 2026
Marvelous
Taking the tours was a good experience; I felt at ease and comfortable, and I spent some beautiful days in Cusco.
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Cuscoの類似ツアーを比較
最安値: Excursion to Rainbow Mountain Full Day Optional Red Valley — $25
最高評価: Inca Trail 4-Day Trek to Machu Picchu – Return by Vistadome Train — 5.0 (11,545 件のレビュー)
