I am never going with Viator tours again as my daughter and I went to the appointed place to meet 10 minutes early which they stated on the advertisment on the web site and text to say we were there and they text us back saying go to another meeting point and we them were a few minutes late because we had to find the place we asked for are money back and they said no NOT HAPPY ALL ALL. We went on other tours and the people orgainising it gave us precise instructations and photos of place we should meet at, we had no problems at all with those tours
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Michellechev
November 25, 2024 · via Tripadvisor
Memorable Experience in Tokyo
Well organized adventure. Mount Fuji is breath taking. Lunch with surprise Ninja visit was fun! 🥷 The sulfur fields were unique and Lake Ashi was beautiful. Ayah was an energetic and fun guide. A pleasure to spend the day with. Terrific Tour!
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Daniel_B
September 29, 2023 · via Viator
Best Mt Fuji and Hakone Tour
Hands down the best tour of Hakone and Mt Fuji out of Tokyo available, and the only one that includes the Ninja House. Our guide, Yuki-san, was so kind and had so many great tips. Thank you so much, Yuki-san! Great for kids, too.
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Michael D
September 25, 2023 · via Tripadvisor
Great Fuji Tour
Great experience, relaxed travels, extremely informative, nice lunch, good cruise, highly recommended A+ service. Thanks
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petermH7618KR
September 13, 2023 · via Tripadvisor
A rip off!
Never do again. More time on the bus than at places of interest. Twenty minutes at Mt Fuji out of a ten hour day! We paid for Shinkansen return but not registered with tour guide so no ticket!
事業者からの返答
How did you book the tour? We do not offer the Shinkansen ticket through Viator. Thus, your claim is false, and please contact us with your booking number so that we can track down our record.
Thank you!
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mykytat2022
July 4, 2023 · via Tripadvisor
Highly recommend, one of the best things to do!
That was the best part of our short trip to Japan. We covered so much in 1 day! We have been very lucky to have Taka as our tour guide, he is very friendly and welcoming, really loves his job. The tour was very well organized and Taka made sure we are always on time and cover the full program. Our tour guide shared lots of facts about Japan and places we visit during the whole trip. I experienced a very high level of organization and good value for money. Also, I really enjoyed the restaurant they took us to during lunch. Japanese soup was a real masterpiece! I am so glad this tour was part of our Japan discovery program!
