The trip from the airport to the main roads of Venice costs 160 Euros and takes around 25 minutes of travel.
事業者からの返答
Pedimos sinceras desculpas pela experiência que teve e por qualquer inconveniente causado.
Gostaríamos de investigar o seu caso detalhadamente para compreender o que aconteceu e poder ajudá-lo da melhor forma possível.
Poderia, por favor, enviar-nos o número da sua reserva? Com essa informação, poderemos verificar o ocorrido e prestar-lhe a assistência necessária.
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Azbeach448
November 24, 2025 · via Tripadvisor
Fast & Easy Drive & Private Boat
This is the fastest way to get from the airport to the dock & then private boat to the area closest to where you will be staying! Worth every penny!
事業者からの返答
Thank you for your fantastic review! We are delighted to hear that you found our service to be the fastest way to reach your destination. Providing a seamless journey is exactly what we aim for. Thank you for choosing us!
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Carmen_B
October 23, 2025 · via Viator
Taxi from Airport was...
Taxi from Airport was excellent. However water taxi just dropped us off at dock about 20 minute walk from hotel with no instruction how to get hotel.
事業者からの返答
Thank you for taking the time to share your feedback. We are very sorry to hear about the inconvenience you experienced with the water taxi service after your excellent airport transfer. Please accept our sincerest apologies for the lack of clear instructions and the frustration this caused.
This is certainly not the standard of service we aim to provide, and we are looking into this matter with the utmost seriousness. To help us investigate what happened and address it with the service provider, could you please provide us with your reservation number and the date of your arrival?
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mandtr04
October 9, 2025 · via Tripadvisor
A great five days away
We thought the airport was a short taxi drive from the boat, maybe 5min but no,, 25 min and a ten min boat to our hotel, all very efficient but we give the impression of a longer boat ride. And it was a fairly high cost for this transfer.
It’s best to walk from the airport to the water taxis and queue up or pre book
For a better more memorable experience.
Also the Gondola experience can be pricey but you can experience the same by going next to the Gritty palace hotel and crossing the Grand Canal
For 2 Euros each
事業者からの返答
Thank you for sharing your concern with us. We take your feedback very seriously and are working hard to resolve the issue as quickly as possible. Please include your reservation number in this section. Our team will be happy to assist you.
J
Jay_C
October 9, 2025 · via Viator
To Venice Hotel pick up and drop off
They were waiting at the airport with a name and a very nice SUV. Plenty of room for the luggage. They took us to the water taxi port and helped us onto the water taxi to get to our hotel very convenient! I would definitely use them again
事業者からの返答
We are so happy to read your feedback and to know that we could assist you with your transport needs! It’s wonderful to hear that you found our service so convenient. Your recommendation means a lot to our team. We hope to see you again on your next trip!"
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Donna_h
September 15, 2025 · via Viator
Not cool/ shady in Italy
The app went down the morning of our boat trip to Moran and Burano island in Italy. The night before when o booked it, we knew of the general area where we were supposed to meet. We were there 1/2 before the meeting time. When I tried to open the app, to see the exact meeting place it would not open. It would not open for over an hour. All our other apps and internet opened without a problem. So I’m saying it was their app problem. We asked everyone we came in contact with and all people who worked on that dock where is the viatar Murano and Burano meeting place at 9:20 for boat ride? If they did not speak English, we would not find it. If they spoke English, they never heard of the App. There clearly were absolutely no markings , signs, booths or banners indicating where it was. We tried in vain to ask shop owners, boat crews.. to no avail. The App would not open. Now being past 9:30, we knew we would not get the boat. After trying every few minutes to open the app, with no success after o e hour and 10 minutes it opened. When I read where the meeting place was, it was at the church on the waterfront right where we were! Clearly absolutely positively no markings!!!! None! If they had a booth or anything we were seconds from it!!!! I immediately contacted the host on the app. I explained the situation and told them we were still there ! Please get us on the next boat or any boat that day. Explained the situation that their app was not working. They said they were all full but we could come the next day. Well, we are leaving at 6:00 am to catch a cruise ship and we can’t! Please today! Said they were full. I said I would want my money back. You had no clear markings even if the app was down. We were there 1/2 hour early. They said no. I will be disputing this with my credit card company for sure
事業者からの返答
Thank you for sharing your concern with us. We take your feedback very seriously and are working hard to resolve the issue as quickly as possible. Please include your reservation number in this section. Our team will be happy to assist you.
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Jose C
April 9, 2025 · via Tripadvisor
Great experience!
The pickup at the airport was very easy and a short ride to the boat ride to the Vrbo. Staff was friendly and gave us some tips on Venice. I recommend using this service.
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StophMichigan
August 29, 2024 · via Tripadvisor
Avoid mytransfers.com in Venice. Totally unreliable.
Avoid mytransfers.com in Venice. After nobody met us at the airport, I managed to get my European sim card installed and contacted a chatbot through my transfers.com that provided our driver’s phone number. When we called, mytransfers.com’s driver claimed that we were not scheduled for pick up. We provided the booking number to show our contract. They insisted we were not on their customer list. Then 30 minutes later, they called back to say they had located our name but it would be another 20 minutes for the driver to show up. This company is a disaster.
Guess what? Our friends landed 2 hr later and their driver was late, too.
We all canceled every transfer scheduled with this pathetic company for the rest of our trip. Transfers were great after that!
事業者からの返答
Thank you for bringing your concerns to our attention. We take customer feedback seriously, and we would like to address your issue promptly.
Please add your booking number in this comment section and our team will gladly take a look at your situation.
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Kim_P
July 4, 2024 · via Viator
No Show and No Response When Airline Delayed
We had a delay in our plane. Reached out to operator with changes. Never heard back and they did not show at new time. Refuse to process a refund. We secured transportation on our own for half the price of what was charged. .
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Bénédicte v
April 27, 2024 · via Tripadvisor
Venice airport transfer apartment by car taxi then boat taxi. Duration 40 mins. Price: 135 euros. It is fabulous
At the Venice airport, the taxi driver was waiting for us with a sign with our name on it. In a large car, he took us in 20 minutes to the entrance to Venice where a water taxi was waiting for us. Passage through the grand canal and arrival at the apartment on the boat pontoon. Cost: 135 euros but it's worth it.
