Yumi is an outstanding guide. She greatly assisted in guiding us in our choices of areas Tokyo to tour based on our likes. Yumi gave us a wealth of information on Japanese history and culture specific to the areas we toured. She met us in the lobby of our Tokyo hotel and guided us with travel using the Tokyo train and subway. We choose to see the Rikugien garden, the Asakusa area of Tokyo and the Sensoji Temple. The Japanese Tea ceremony was beautiful, calming and informative. Yumi helped us arrange to add wearing Kimonos for this experience. She graciously took our photos throughout this tour. She is such a lovely lady. We highly recommend this tour and have high praises for Yumi.
事業者からの返答
What a wonderful message! Thank you so much. It was unforgettable tour for me as well. Through our enjoyable conversation, I could feel your respect for Japanese culture. I was especially delighted that you wore kimonos and participated in the tea ceremony. You both looked absolutely beautiful in them. Please come back to Japan again. I'll be waiting!
YUMI😊
J
Julia_D
June 8, 2025 · via Viator
Taka the tour guide
Taka was an excellent tour guide. He was so much fun and very knowledgeable. He put together a terrific itinerary for our group. It was a great way to get around the city!
事業者からの返答
Thanks for your great review! 3D-art cafe was cool and artistic, wasn't it? I hope and believe you've enjoyed the rest of the tour in Japan.
Taka
J
Josue_R
April 4, 2025 · via Viator
Josh in Tokyo
Did this tour with Kris. He was a nice and pleasant guy but couldn’t keep up the pace and kept getting lost at the different subway exits. He also really couldn’t take photos well. He seemed very new to being a tour guide. At times he was also hard to understand.
I think the tour would be much better with someone younger and faster.
事業者からの返答
Thank you very much for taking the time to share your feedback on the Tokyo 6-hour Private Guided Tour & Tea Ceremony Experience.
We are truly sorry to hear that your experience did not meet your expectations. While we’re glad to hear that you found your guide to be pleasant, we regret that other aspects of the tour fell short.
Your comments have been taken seriously and will be reviewed with our team to ensure we can improve the quality of our guide training and provide a more seamless and enjoyable experience for our future guests. We especially appreciate your honesty, as it helps us identify areas for growth.
Please accept our sincere apologies for any inconvenience or disappointment caused. We understand how valuable time is when traveling, and we’re sorry we couldn’t deliver the high-quality experience you were hoping for.
We truly appreciate your feedback and hope the rest of your time in Japan was enjoyable and filled with memorable experiences.
Warm regards,
Japan Guide Agency
A
AndrewM5191
June 4, 2024 · via Tripadvisor
Great experience
Thank you to Shuji, our guide, who had prepared very well as we were keen to understand the history of Japan. He contacted prior to our trip to understand what we were looking for and he delivered a tour that was fun and informative.
事業者からの返答
Thank you for your high evaluation of my guide. I am pleased to know you have enjoyed the Tour. I also had unforgettable time talking with you. Conversation with you reminds me nice memories when our family stayed in your town & country. I wish your family every happiness.
Shuji
F
Footprints246774
August 5, 2023 · via Tripadvisor
Great time in Akiba with our guide, Yuki
Amazing time with a wonderful tour guide, Yuki!!! Thanks for making our day manageable- we would have been lost without you. Yuki is a fabulous guide and great with kids. (Ages 9,13,14,18). She got us to all of our requested stores and restaurants!!
事業者からの返答
Wow, I really enjoyed being your guide! I still remember how lovely family you are. After you left, I was actually thinking about my parents. I want to be a good daughter like you are! I hope to see you again. Keep in touch! Come back again!
Yuki
A
Amelia Q
June 23, 2023 · via Tripadvisor
Amazing guide
Sachi was our guide on the 1st day in Japan. She picked us up at the hotel and explained everything, including how the transport works and helped us get the travel card. She is really nice and fun and has a lot of knowledge about history and traditions, and she communicates them very enthusiastically. She even took us to a Japanese restaurant where nothing was in English, and it was a real experience where she even taught us our first words in Japanese ❤️
She enjoys her job, and that's something you can feel.
Without a doubt, we would recommend her!
1人が参考になったと回答
事業者からの返答
Thank you for your wonderful review! I was honored to guide you on a special occasion of your life. I am so happy to hear that you enjoyed the Japanese restaurant since I wanted it to be a memorable one for both of you. We will be waiting for you to come back to Japan as a 10th or 20th anniversary!
- SACHI -
8
896xiangz
June 22, 2023 · via Tripadvisor
One day private tour of Tokyo
We had a great time with Yuki. She was very knowledgeable and shared a lot of interesting and cool stuff about Tokyo. She was very patient with our two kids and took us to several places that tailored to their age and interest.
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