Poor experience
This was the fourth trip that we booked with trip advisor in 15 days time. 2 water in Seoul. It was very well organised with English speaking guide etc.
We were very disappointed with this Prambanan trip. The driver did not speak a word of English. There was no guide from your side or even there at the temple. We had to tag along with another guide after requesting permission from them. Horrible experience.
事業者からの返答
Dear Lovely Customer,
Thank you for sharing your feedback about your Prambanan trip. We appreciate you taking the time to let us know about your experience.
We’re disappointed to hear that your Prambanan trip did not meet your expectations. Our goal is to provide exceptional experiences for all our guests, and it's clear we fell short in this case.
We apologize for the lack of a guide during your visit. This is certainly not the standard we aim for, and we will investigate this matter further.
We value your feedback and will use it to improve our services. Thank you again for sharing your thoughts.
Sincerely,
Heri MenorehTour
A fabulous experience
We went to the Prambanan Temple complex in July 2023. FYI, security will kick you out at sunset so don’t get too comfy with a nice spot at Prambanan or Sewu temples. Later attended the Ramayanan Ballet. We bought Class1 seats (second cheapest) and the seats were fabulous. Was really interesting and the end of the first scene was something else (you’ll have to go to find out why). Definitely recommend the two experiences. BTW- if you’re looking for somewhere to eat before the show, go to the convenience shop across the road from the ballet entry and there’s a little eatery attached to it. The meals were cheap 10-15Rp and delicious!
事業者からの返答
Dear Lovely Customer,
Thank you so much for sharing your detailed feedback about your visit to the Prambanan Temple complex and the Ramayanan Ballet. We're thrilled to hear that you had such a wonderful experience!
Your tips about the sunset closure at the temples and the fabulous Class 1 seats at the ballet are incredibly helpful for future visitors. We appreciate your recommendation and will definitely pass it along.
We're also glad you found a great spot to eat before the show. It sounds like a hidden gem with delicious and affordable meals.
Thank you once again for your insights and recommendations. We hope to see you again soon on your next adventure!
Best regards,
Nisa
