シッチェスからバルセロナクルーズターミナルへの私用送迎

They did not turn up and cancelled on us at 8am when we had a 11.30am pick up time. Appalling. Do not use!!

I am giving this a two because I booked transportation to the Barcelona cruise port from Sitges. The communication was great with the tour operator, and I spoke with him via WhatsApp the night before, but the day of the transfer we did not see the transportation tour guide to take us to our Barcelona cruise port, and I spoke with someone several times that morning while we were waiting and they said that the driver would call me when he arrived. He never called and then after waiting 15--20 minutes, I was told that he left because he did not see us, but he never called. We gave the exact address where we were but the pick up point was directly across the street so I know we did not miss him. I ended up having to get a local taxi to take us to the cruise port, which made me very nervous because by that time we were getting nervous about making it on time considering it was five adults with 6 large pieces of luggage. The first taxi that arrived said we had too much luggage and too many people so they would not take us and they called for another taxi. This was the main reason why I had booked through via tour because I was worried about this happening, but it did work out with the local transportation company. I have asked for a refund and it is being reviewed. It is now been a week since I have asked for a refund and have yet to receive anything. I also sent pictures of my phone call list that day and nothing came from a driver, but there were four outgoing calls from me to Viator during the time we were waiting so hopefully this will be resolved and I can continue being loyal to Viator

Excellent safe transfer. Excellent safe transfer. Hard to use 49 characters. 76. Characters is a lot to describe a taxi ride.

The driver never came. We called the number twice. At one they said the driver was on the way (although we had been waiting and looking for him since 12). At 1:18 we called again and they said the driver came and waited 15 minutes and left because we never showed. We never saw a driver. We were waiting in the lobby as instructed (which is very small) but they never showed. We had to get a taxi instead. Do not recommend.

Great drive along the coast through the mountains. Driver arrived on time extremely helpful. Arrived in plenty of time at the cruise port.