王宮とプラド美術館の優先入場ガイド付きツアー

We were very disappointed in the tour. Meeting place changed last minute, several people went to original meetings place and were told of the change and had to take a taxi to the new location. We booked this tour with the palace first followed by the Prado specifically so we would be able to remain touring the Prado after the tour was completed. At the last minute they change the order and started at the Prado. We decided to skip the place tour since the Prado is soooo big!

The Palace and Museum tours themselves were nice. However, it was not revealed in the description of the tour that you had to find your own way from the Palace to the Museum. Some people took an Uber ... we did not feel comfortable leaving the guide in case we got lost. So, we ended up walking with the guide from the Palace to the Museum. We were also running late, so we had to walk fairly quickly, and it was over a mile walk. It was just an unexpected revelation during the tour.

Terrible. We showed up and they told us our palace tour and guided tours of prado museum were cancelled. They gave us unguided tour for museum and have not refunded the entire amount. I will call TripAdvisor and complain

Maria was an excellent guide! Enjoyed the tour very much. Only suggestion would be to include time for a lunch break after the Royal Palace before the long walk to The Prado museum.

There should be a shuttle from palace to museum. In spite of information during walk, after 40 minutes of walking to the museum I was too tired to enjoy it fully. There was no info provided in tour description indicating of the long walk between the two sites. I would not recommend this tour on that basis.

Rueben was an excellent and enthusiastic tour guide. His love and appreciation of Madrid and art showed through. Be advised that this tour involves a lot of walking and standing!

Excellent service from Juan Antonio

A wonderful experience. We did both the Prado Museum and the Royal Palace with Juan Antonio. A very well-prepared guide, who is also friendly and makes you experience rich Spanish history with simple words. We highly recommend it. Thank you Juan Antonio for your professionalism and your friendliness

This tour does not include transportation from the museum to the Royal Palace they walk and it’s a long walk. Also, they changed the location to meet last minute, so make sure you read your emails before you head to the tour. We wasted €20 on taxis and almost missed it tour guide was excellent

It was very thorough. Angela was amazing, very informative. She was very knowledgeable and made sure we understood everything!