My tour was changed at the last minute from the afternoon tour to the evening tour because I was the only one scheduled in the afternoon. When I got on for the evening tour, it ended up. I was the only one on for that tour. My driver Giuseppe was excellent. Unfortunately, on the evening tour I did not get to see all of the things that were listed on the tour I signed up for. We did not go to the Spanish steps or a couple of the plaza. Saint Peter Square was closed so there were some disappointments. Also many landmarks that we passed were so dark I could not take pictures. I did of course get a dinner that I wasn’t scheduled to have and it was delicious. In retrospect, I would have rather done the afternoon tour. I think I would have seen more, which was the point of my scheduling. I would recommend the tour but not the evening tour.
事業者からの返答
Thank you for taking the time to share your feedback and for your kind words about Giuseppe. I’m sorry the evening version didn’t deliver everything you hoped for.
Just to clarify the change: we reached out beforehand to ask if you’d like to move from the afternoon to the evening departure, and so you wouldn’t miss out we included dinner and gelato complimentary.
We suggested the switch because our shared tours are usually more enjoyable with multiple guests (you meet people and the experience feels livelier).
Unfortunately, the other two participants who were booked for that slot became ill at the last minute, which left you as the only guest something outside our control.
Regarding the missed stops (e.g., the Spanish Steps and some piazzas) and St. Peter’s Square being closed, I understand the disappointment night conditions and occasional closures can affect visibility and access. Since you were solo, we could have tailored the route more around your preferences; we’re sorry if that wasn’t made clear in the moment.
We’ve reminded our team to proactively offer customized stops whenever a shared tour becomes a one-guest experience.
Thank you again for the review your input genuinely helps us improve.
D
Donald_S
August 29, 2025 · via Viator
Tour guide was great....
Tour guide was great. He knew the city
like the back of his hand..Would do it again. Great job. Looking forward
事業者からの返答
Thank you for taking the time to share this with us!!
looking forward to welcoming you again on our tours
Best
Marzia
S
Steven_E
May 22, 2025 · via Viator
We were taken to every...
We were taken to every site we wanted to see. Our driver took us to some "out of the way" spots most tourists don't visit. I wanted to walk on the Appian Way, and he took us to a spot where the original stones still there. He also took us to a beautiful park in the shadow of an aqueduct. A great 4 hours with a pleasant and knowledgeable driver.
事業者からの返答
What a pleasure to read this!
You didn’t just visit Rome you felt it. The ancient stones of the Appian Way and the quiet under the aqueduct’s arches aren’t on every postcard, but they’re in every Roman’s heart.
We’re so glad your time with us included those little corners that speak louder than the crowds.
Thank you for sharing your experience it truly means a lot to us. We hope to have you back on board our tours across Italy very soon!
M
Margaret_G
October 29, 2024 · via Viator
Rome in 1/2 a day
Roberto gave us an excellent tour of Rome! He was very knowledgeable about the history and facts of all the sites in the city! The tour included a wonderful dinner and great gelato for dessert! We would highly recommend.y recommend this tour to anyone with a short amount of time in Rome! It included many of the popular sites! It is definitely the way to go!
Thanks Roberto!
1
1herculedbz
September 20, 2024 · via Tripadvisor
Quick tour of the city of Italy.
Great driver, great trip, really informative. Great knowledge of the city of Italy. Create recommendations for gelato. Great person great personality. 5stars service
M
Michael_S
August 27, 2024 · via Viator
Our tour was very fun,...
Our tour was very fun, knowledgeable, friendly, helpful, all around great tour guide.He explained everything about the history of Rome.Hope to have him the next time.
T
Tammy_S
August 2, 2024 · via Viator
Pleasant evening
Knowledgeable guide who worked with guests at assure that everyone had a good time communications were consistent so that everyone made departures. Recommended
R
Rao_C
June 23, 2024 · via Viator
Knowledgeable and friendly driver.
The tour guide picked us on time. Only two of us were on the tour.
The guide covered the sites we wanted to see.
J
Janice_M
June 5, 2024 · via Viator
More of a taxi ride than a tour
Orange garden and Vatican City were beautiful. Colosseum from outside too. Wish our guide had given us more insights or flavor. To call this a tour is a stretch.
D
Donna_S
May 13, 2024 · via Viator
Thank You!
Truly enjoyed all of the tour but especially the gardens! Had a wonderful experience due to our guide's (Flavio) courtesy, professionalism and overall knowledge!!! Highly recommend him!
