Verona is a MUST. We packed in all we could for a weekend trip. Juliettes balcony was amazing. Boat trip to lake garda on the sat was brilliant. Eating out an ecperience. Shopping brilliant. Book it up as soon as you can.
事業者からの返答
Hello,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a fantastic time in Verona and enjoyed Juliet’s Balcony, your boat trip to Lake Garda, dining, and shopping. It sounds like you made the most of your weekend!
We truly appreciate your recommendation and are so happy that Verona was a memorable part of your trip.
Best regards,
Vox City International
J
JAN_J
July 18, 2026
Money knocking
Lots of money for almost nothing and if you want to take a picture of the balcony you have to pay extra. In short: money beating☹️
1人が参考になったと回答
E
EmanuelT237
June 8, 2026
Good surprise
We all know the tragic story of Romeo and Juliet, and going to the wonderful city of Verona, the house of Juliet we should visit.
By downloading an app, we can hear at every point the parts of the story of the house that inspired Shakespeare to write his work.
There is also an interesting mural where there are posters of all the film adaptations.
To finish the famous balcony where it is almost mandatory to take a selfie
L
Leonie_Z
June 6, 2026
House of Juliet
Impressive house, balcony, and Juliet statue just like in the pictures.
Unfortunately, it is very touristy; even to enter the courtyard to the balcony, an admission fee must be paid...
事業者からの返答
Vielen Dank für Ihr Feedback.
Es freut uns sehr, dass Ihnen das Haus, der Balkon und die Giulietta-Statue so gut gefallen haben und Sie die Eindrücke als stimmungsvoll wie auf den Bildern empfunden haben.
Wir verstehen Ihren Hinweis bezüglich des touristischen Charakters. Der Zugang zum Innenhof und zum Balkon ist tatsächlich Teil eines kostenpflichtigen Besuchsbereichs, da die Anlage als geschützter Ort verwaltet und gepflegt wird.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.
VoxCity
M
Maria_M
June 6, 2026
Try and avoid times when...
Try and avoid times when guided tours are present. It gets very busy. Straight in with no queuing and the reception staff very accommodating. Overall a really good experience whilst in Verona.
事業者からの返答
Hello,
Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your visit and appreciated the fast-track entry and helpful assistance from the reception staff.
We appreciate your comments regarding busy periods and will take your feedback into consideration as we continue improving our guests’ experiences.
Thank you again for choosing Vox City.
Best regards,
Vox City Customer Service
M
Manja_H
June 2, 2026
Impressive experience
I had already purchased my tickets online, but I had to pick them up in paper form a street away from Julia's Museum. There, the audio guide was explained to me (even if one does not speak Italian or only speaks a little English). The guide worked great.
事業者からの返答
Hallo,
vielen Dank für Ihre Rückmeldung und dafür, dass Sie Ihre Erfahrung mit uns teilen.
Wir freuen uns zu hören, dass der Audioguide gut funktioniert hat. Wir nehmen Ihr Feedback zum Ablauf der Ticketabholung gerne auf und berücksichtigen es zur Verbesserung unseres Services.
Vielen Dank nochmals für Ihre Bewertung und dafür, dass Sie sich für Vox City International entschieden haben.
Mit freundlichen Grüßen
Vox City International
M
masipserranos
May 24, 2026
Tourist trap
I would classify it as a deception or a tourist trap. You must buy the ticket online, which means that in addition to the €15 for the ticket, they charge you processing fees.
Upon arrival, even though you have reserved for a specific time, you have to wait because there are several lines, with no organization whatsoever, and two signs that are confusing.
The visit consists of taking a glance at the theater (of no interest), taking a photo with a statue, and viewing the supposed balcony of Juliet from below, for which you have to pay an extra fee.
My advice is to better avoid this visit and go see the cathedral, which for much less money, is infinitely better.
S
Suzie_K
May 10, 2026
Waste of money
Tickets through Viator were a different time than they had at redemption site. By 4 hours!!! It said audio guide in Viator tour description. Nope! You basically walk through the house and garden area! Not worth it! I would like compensation but Viator doesn’t respond!!!!
L
Lynne_D
May 7, 2026
Disappointed & expensive
We had trouble downloading the app for the audio but wouldn’t have been able to listen without headphones so decided to go without it but there isn’t a lot of information available inside the house so assume everything is on the audio guide
事業者からの返答
Thank you for sharing your feedback.
We are sorry to hear that the experience did not meet your expectations and that you encountered difficulties downloading the audio guide app.
We would like to kindly clarify that, as mentioned in the product description, headphones are not included in the experience and guests are required to use their own headphones and mobile device to access the audio content. Much of the information about the site is provided through the audio guide, which is designed to enhance the visit and offer additional context.
We regret any inconvenience or disappointment this may have caused and appreciate your feedback, as it helps us improve the information we provide to future visitors.
Thank you again for taking the time to share your experience.
Kind regards,
VoxCity
L
Lucas M
May 3, 2026
Beautiful place
We passed immediately, friendly staff.
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