The animals were the only good thing about this trip. Unfortunately the driver was so lacking in customer service it's was bad. He didn't speak to us really, just pointed to an animal said its name then never spoke. Lunch provided was cold and served in a plastic package on dirty steps , while everyone around us had nice matts to sit on, plates and cutlery and there guides talking to them etc, not ours! No all inclusive drinks just 1 bottle of coke each and 1 bottle of water per couple?? and no beer provided. Children's binoculars provided for a group of four, and only 1 pair, couldn't see a thing with them. He drove so fast without any concern for the group. We asked him if we could go home early by 5hrs, he just left us sat in our truck while he was in his friends truck laughing and ignored us. The company did give us half of our money back but I still feel the money we still paid wasn't worth the price. He was a rude uninterested man who clearly didn't care about anybody but himself.
事業者からの返答
Dear Madam, thank you very much for taking your time to write this review for us and apologize for not being able to cater the service as per the standards. As an immediate action we have refund you 50% from your total payment and we have taken all necessary actions against the allocated driver and to uplift the standards of the tour. Once again apologize for the inconvenience caused. - Henry Lionel -
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uniki64
December 30, 2023
Yala (Galge) National Park
We booked a tailor made tour to Yala National Park Galge. We were picked up next to our cruiseship with the safarijeep! We were welcomed with shell necklaces by Pri🥰. South Sri Lanka is very green, the 2-hour trip to the park seemed short, as the surroundings were beautiful, so much to see!
In the park itself our driver/tracker Dyante found us elephants, crocodiles, monkeys, deer, several birds of prey, bee-eaters, kingfisher, stork, and so on... Enough time to make beautiful pictures! We loved it! Only sad that lots of smaller roads were partly still flooded because of all the rain.
In our short break we had lovely fresh fruits, juices/water and crackers. After this we had some more gamedriving to do before we were brought back to our ship! We had a lovely day, Merganser Holidays did a great job for us, recommendable! Thanks!!
V
V8021ETgeorges
August 16, 2023
Amazing
We had an amazing time! Special thanks to our driver Mr Nirmal and our guide Mr Amila Sandaruwan who were on the hunt to find us all the wild animals and we were able to spot 2 leopards, elephants, sloth bear and many more!
F
FarahAbdAziz
June 30, 2023
Great Safari Day Trip
Punctual and courteous team in handling the tour. Food and drinks provided were good. Encounter with animals was amazing.
M
Martin_D
February 7, 2023
Great attentive driver and knowledgeable guide
Brilliant day trip
Saw elephants leopards mongoose
Attentive driver and knowledgable guide
Great lunch in picture perfect setting
1人が参考になったと回答
S
sunsetcocktail
February 7, 2023
Wonderfully attentive and knowledgeable driver and guide to yala national park.
Wonderfully attentive and knowledgeable team, showing us the best that yala national park had to offer! Elephants leopards mongoose snakes etc
A magical day out with lovely guide and driver
Yala National Parkの類似ツアーを比較
最安値: Special leopard & Elephants safari - Yala - 04.30 am to 11.30 am — $8
最高評価: Full day Safari - Yala National Park - 04.30 am to 06.00 pm with - Janaka safari — 4.9 (663 件のレビュー)
最短: Special leopard & Elephants safari - Yala - 04.30 am to 11.30 am — 7 時間
