Beautiful experience, shame in the morning on Vesuvius we took a lot of rain, but you can not do anything, nature has decided so, Herculaneum and Pompeii very very beautiful, but Vesuvius crazy
事業者からの返答
Grazie mille per la sua recensione a 5 stelle! 🌟🌟🌟🌟🌟
Siamo felici di sapere che l’esperienza è stata di suo gradimento e la ringraziamo per aver condiviso il suo feedback.
Speriamo di poterla accogliere nuovamente presto per un altro bellissimo tour a Napoli! 😊
Cordiali saluti,
Team Napoli Official Tour
3
304vasilikil
September 22, 2025 · via Tripadvisor
Well organised, on time, clear information and commiunication and all with a smile!
I had a fantastic day at Pompeii and Vesuvius. I am really impressed with our guide Liana. She was fantastic, perfect english, all very clear information and always with a smile. The drivers were on time, everything was impecable. Strongly recommend the company TramVia which did all the transfers. I received the information on whatsapp with all the tickets for skip the queue access to Pompeii well in advance. The team was responding immediately to my messages and any questions. Worth the 5 stars.
事業者からの返答
Thank you so much for your five star reviw! 🌟🌟🌟🌟🌟
We are delighted to know that you enjoyed the experience and thank you for sharing your feedback.
We hope to welcome you again soon for another wonderful tour in Naples! 😊
Bests regards,
Team Napoli Official Tour
R
Relax41877860712
September 10, 2025 · via Tripadvisor
Excellent guide
Bravo for the impeccable organization
Our guide Giselle was perfect, her comments were captivating and tinged with humor, bravo
事業者からの返答
Merci beaucoup pour votre avis 5 étoiles ! 🌟🌟🌟🌟🌟
Nous sommes ravis d’apprendre que l’expérience vous a plu et nous vous remercions d’avoir partagé votre opinion.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre merveilleuse visite à Naples ! 😊
Cordialement,
L’équipe Napoli Official Tour
S
SCOTT_F
May 21, 2025 · via Viator
Terrible communication about shuttle service
#1) This is not a guided tour. Nobody to even great you at the port to get you where you are supposed to go.
#2) communication was not good at all. They sent a picture of the place to get the shuttle and I never saw one. I stood at the spot in the picture and no shuttle for 1/2 hour.
#3) I was not able to do the tour because i never found the shuttle and it cost me $280 for NOTHING!
#4) Not offered any kind of refund
B
Beate_O
May 13, 2025 · via Viator
Pickup at the meeting...
Pickup at the meeting location and ride was great. We had a good driver (not a guide, so no explanations on scenery etc). The rest of the group in our van had a different tour than us, so we lost almost 2 hours on shuttles to/from their destination. That made Pompeii too short on time for us. Then we got dropped off at Vesuvius at 14:00h while our timed entrance ticket from Viator was for 15:10h. We had to wait 30 Min until the system accepted our ticket. That made for a mad dash to the summit to be back at 16:00h. Would not book that tour again. Saw several hop on-hop off busses, so that might be a better option. Both destinations are definitely worth it.
9
914geoffreyp
April 9, 2025 · via Tripadvisor
Volcano visit
Our guide was Giovanni who advised about initial meeting point and kept the tour on track during the day. He did a great job of keeping to the schedule. He was assisted by Marco, our driver, who handled Naples traffic and sharp bends on mountain roads for a very smooth ride. At Pompeii, our guide around the ancient site gave a detailed audio description that enhanced the tour. Sorry, but I can't remember her name but for someone who has only been learning English for 6 months, she spoke it very well. Lunch was delicious too.
事業者からの返答
Thank you very much for your review.
We look forward to seeing you again!
F
federicafQ6425VJ
April 4, 2025 · via Tripadvisor
AMAZING
Top assistance!
It even exceeded expectations!
Excellent tour with impeccable services and efficient explanations!
事業者からの返答
Grazie di cuore per la splendida recensione! 😊
Siamo davvero felici che questa esperienza sia stata così positiva.
Speriamo di rivedervi presto!
A
Audrey_S
September 11, 2024 · via Viator
Amazing day trip
Amazing day, visiting Pompeii and Mount Vesuvius. Our tour guide was friendly and extremely knowledgeable. Definitely a must do!
1人が参考になったと回答
D
Departure780213
July 6, 2024 · via Tripadvisor
Once in a Lifetime
I had high expectations for the sites themselves and wow were they met! Beautifully preserved Pompeii, and great views from Vesuvius. In terms of the company, they had great communication and even asked if we would like to see Herculaneum at the end of our tour for free, as the other guests in our group were going. Herculaneum was definitely worth the visit as it was even better preserved than Pompeii. This trip is essentially a driver and the entry tickets, there isn't much guidance once you get to the sites but they also gave plenty of time to walk around the sites yourself and get the most out of your visit.
事業者からの返答
Thank you very much for your review.
We look forward to seeing you again!
V
venkat_M
December 3, 2023 · via Viator
Ordinary
Nothing much to write Home about .was told Vesuvius is cancelled and on the day of the trip said it was on and We were cut off
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