19 Euro pp for a return trip from Livorno cruise terminal to Pisa. Good value but..
The return trip does not bring you back to the port; you're dropped off in the town centre with a 2-3 km walk back. Very poor, especially for elderly passengers.
The staff are rude and unhelpful. When complaining about not being returned to the port, we were just dismissed by a snooty "have a nice day" and a wave of the hand. The man organising the passengers in Pisa was more interested in recommending the looky looky sellers than giving any useful advice.
The return ticket said return between 12 and 3...but the courier insisted we had to be on the 12.45 bus or else...The outgoing ticket is only valid for a set time and can't be used later.
The bus drops you off about 1000m meters from the tower and cathedral.
I guess if you pay cheap prices, you get cheap service!
事業者からの返答
We regret reading your review, as it does not match the quality standards our clients consistently experience. • Our boarding and drop-off points are officially authorized by the local municipality to help protect the beauty of our UNESCO World Heritage heritage sites. The walking distance involved is minimal and is always supervised by our tour leaders, and our buses are not always allowed to enter the port. In any case, there are shuttle buses available very frequently to get back to the ship directly from the drop off point in Livorno.
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Sightsee08202592200
July 25, 2026 · via Tripadvisor
Cheapest and Best Tour of Florence from Livorno
If you are looking for tour from your cruise ship visiting Livorno, the this operator is 100% reliable. It’s about a third of the price cheaper than what our cruise ship tour!
We took the port shuttle town which costs 7 Euros. The Shore Experience reps meet you at the steps of the shuttle bus. We quickly signed up to join the bus departing at 10:00.
The journey was one hour and 20 minutes.
Luton board tour guide Marti was absolutely first class in providing excellent orientation information during our transit. She we guided you into the city. We had 5 hours free to discover beautiful Florence.
Our return journey got us back in plenty of time with a bonus of being delivered right back to the ship in VIP style.
So we found this a very professional, reliable and reassuring operator with a guarantee to get you back to port in plenty of time to rejoin your cruise ship.
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Sabrina_S
June 21, 2026 · via Viator
Horrible company horrible service not friendly
I never was able to try the excursion because I by accidently booked the wrong date and was still in my home country. I contacted them to cha ge the date and was not able to change the date. These people are not accommodating and I am very disappointed. I spent 233$ called them 30 minutes after I realized my mistake and I saw my money fly out the windows. Makes me not want to visit Pisa/Livornonand stay on the cruise ship honestly.
事業者からの返答
We are sorry to hear about your disappointment. However, the booking was made for a specific date selected during the reservation process. Our cancellation, modification and refund policies are clearly stated before purchase and in the booking confirmation. Unfortunately, we are unable to make exceptions outside these conditions.
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nadinewS8305CI
May 12, 2026 · via Tripadvisor
Top-notch experience
Our guide Alessandro was excellent, nothing to complain about.
We had a wonderful day.
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Marianela_L
November 3, 2025 · via Viator
Good option
The comfortable bus left on time, and took us to the city of Pisa, as promised. We had enough time to visit the city main attraction area where the famous tower is. We were driven to our ship, and there the bus continued the second part of the tour.
Due to the weather, we decided to skip the second part of the tour, and left the bus at the cruise terminal.
The price was reasonable, and we were provided with a map of three different cities.
We didn’t give five stars because: 1) We don’t know how was the second part of the tour; and 2) the meeting place information given by Viator was not accurate (viale degli avvalorati), instead, the tour operator was at the drop off canopy area where the bus -coming from the cruise- left us: if we weren’t asking one of the persons dressed in green about the address given by Viator, we would have been in the wrong place.
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Steven_D
October 19, 2025 · via Viator
Not so impressive bus service
It was basically just a bus ride along with hundreds of other customers. No wifi on the bus. No directions on where to go when the bus got to the huge bus parking lot far from the Tower of Pisa. And then when we got back and asked about the "Hop on Hop Off" we had one option. Catch the last one running and ride it around, but make sure you don't get off. Not inpressive
事業者からの返答
Thank you for taking the time to share your experience with us. Your feedback will help us improve our service.
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Mariette_C
October 17, 2025 · via Viator
Departing from Livorno versus Civitavecchia
Make sure you do not confuse a trip FROM Livorno from a trip FROM Civitavecchia (1h away). We were in Civitavecchia...but we were able to an excursion to Lucca and Pisa (longer but very nice).
Livornoの類似ツアーを比較
最安値: From Livorno to Pisa on your own with optional Leaning Tower Ticket — $20
最高評価: Full day Shore Excursion to Florence from Livorno with tasting — 4.8 (356 件のレビュー)
最短: Bolgheri: Classic Wine Tasting with Winery Tour — 1h 15分