パルマフードバレーグルメプライベートツアーイージー

Thank you so much for your lovely review! We are truly happy to hear that you enjoyed the experience 😊 We hope to welcome you back to the Food Valley one day, so you can discover even more of our amazing region!

Thank you for sharing your feedback, we’re sorry to hear that the experience didn’t fully match your expectations. Regarding the price, it’s true that the content of a private tour can be similar to that of a group tour. The main difference lies in the level of service: having a private guide fully dedicated to you allows for a much more personal experience, with the possibility to ask all the questions you like, set your own pace, and enjoy explanations tailored to your interests. The same goes for the private driver, who meets guests directly at their accommodation rather than at a fixed meeting point, as happens in group tours. As for the prosciutto production, you’ve seen firsthand how artisanal products are not made on a strict daily schedule. Unlike Parmigiano Reggiano, whose production happens every morning, Prosciutto di Parma involves different stages that are not always visible every day of the week. Your comment is helpful: thanks to your note, we’ve added a clear warning about production schedules so guests can be fully informed before booking. We appreciate you taking the time to share your thoughts, and we hope the rest of your stay in Emilia Romagna was enjoyable :)

Dear Joao, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we regret any frustration you may have felt. However, we would like to kindly clarify a few important points that may help to better understand what happened on the day of your tour: Your booking was undisputably for a tour in Italian, without a private driver. As you were initially not willing to drive your own car, this created logistical difficulties. Despite having received and confirmed the final tour details in advance, you arrived at a different meeting point than the one agreed upon. The phone number provided in your booking was not active on the day of the tour, which unfortunately made it impossible for us to reach you immediately and provide timely assistance. Once we were finally able to get in touch, we did our best to assist you over the phone, but communication was challenging as you apparently could not express your situation in english and you were often hanging up. Nevertheless, thanks to the professionalism and flexibility of our guide, we were able to reorganize the itinerary and ensure that you experienced the full tour as planned. At Food Valley Travel, we always strive to offer the highest level of service and are committed to making each guest’s experience memorable. We sincerely hope you can appreciate the efforts we made to accommodate your needs, despite the misunderstandings. We remain at your disposal for any further clarification and hope to have the opportunity to welcome you again in the future under better circumstances. Warm regards, The Food Valley Travel Team

Thank you! Hope to see you again to discover much more :)

Hi Ian, thank you so much, for joining our Full Day version (the easy one is without lunch). Antonio enjoyed staying with you :)

Hi, thank you so much for the beautiful review. Hope to see you again in the Food Valley!

Thank you so much for these beautiful words! Daniela will be happy to read that. Hope to see you again :)

Hi Dennis, thank you so much for the review. We're happy you enjoyed the food tour!! Hope to see you again in the Food Valley maybe in spring without fog :)

Hi, we're happy you enjoyed our Giulia, we'll forward the feedback to her :)

Hi Bruno, thank you so much for the review! Hope to see you again :)