Wondeful family Excursion to waterfall and hot springs in Costa Rica
We were on a trip with a large group staying in Tamarindo and decided to do something on our own as a family of 6 (age 3, 6, 14, 18, and parents). I booked a last minute trip with Wilmer to see the waterfall and hot springs. Wilmer was very communicative and on time. We had a wonderful day going to the places we wanted to explore. He even suggested we do the things in a different order to avoid the crowds. We went to Miravelles Hot Springs and Mud Bath. We were able to see the semi-active volcano and have a wonderful Costa Rican lunch. We then when to the llanos de Cortes waterfall. Honestly could of spent all day there with a picnic lunch. It was gorgeous and the family could all swim in the waterfall pool and they have a sandy beach. You can hike around and they have restrooms for changing, etc. If I had planned our entire week in Costa Rica, I would of used Wilmer for all our tours.
事業者からの返答
Hello! marisa
Thanks a a lot for your comments. I really appreciate it.
Wonde to know you and family had a great time in this awesome tour and be a pleasure to assist in the future.
At your service
Wilmar
A
Angelina_P
November 4, 2024
It was okay. We were very...
It was okay. We were very disappointed we were unable to reach the waterfall. We were told that we could not go due to the rain the prior evening. Our tour guide Wilmer was very nice and tried to fill our time at a local river. It was cool just not a waterfall. The mud bath wasnt what i expected it was a pale of mud being painted on. The pools were cool. As they were different tempertures. Wilmer was accomodating and kind. Food was good. The price was a lil expensive especially if we did not get to experience it all. Overall 3 out of 5.
事業者からの返答
Hello! Angelina
The waterfall is not accesible because early in the morning rainy hard and have dangerous access. That why i took you at the river near by and safe.
At your service
S
Sara_L
October 14, 2024
Company canceled with no notification
The company canceled our trip without notifying us. After waiting 30 minutes for our pick up, I called the tour company. He said he forgot to contact us to cancel because he has a 4 person minimum. That was not in the tour description. He offered to do it the next day if we paid more money. Not a professional way to manage a business. He did immediately process a refund.
事業者からの返答
Hello! Sara
In the tour when you make the Booking you can see price details appear 0 to 4 persons that mean minimum of persons to operate the excursion are 4 persons .
I forgot to send an email in advance to let You know. I understood you are not happy with that and i really sorry.
If i operate at minimum 4 persons mean with 2 people if not works. You can pay extra money to.the tour can be operate. This is our company polities . That why i give you 100% money refund
M
Mason_D
September 13, 2024
Definitely not worth the...
Definitely not worth the money. Just drive to each location yourself. This tour was a total rip off.
事業者からの返答
Hello! Dear client Mason
Transportation are include in this tour but you call me and you decide to drive your own car rental.
Then you text me to give partial money refund because told me you drove to the tour.
I don't have to give You money refund because you do the total tour.
Have a great day and appologize can't help You.
R
Roberta_M
August 25, 2024
Nice experience
Our driver was excellent and very helpful. The mud bath was not what I expected, it was not actually a mud bath but they painted you with mud. The message from Katie was great and the food was delicious!
事業者からの返答
Hello! Dear client Roberta
Thanks a lot for the review on trip advisor. I really appreciate that
Actually you wright with the volcanic mud bath. Is not get in a mud pool. They have a bowl with the natural origin volcanic mud and then painting you the body with a brush.
Thanks for book with us
At your service!
Guanacaste Adventure & Travel
Wilmar Retana
Naturalist guide Certified
Wilmar Retana
R
Reginald_T
August 25, 2024
This is a MUST!!
The volcano mud experience, with a massage is a must! The waterfall is the most beautiful alone with the hot water springs.
事業者からの返答
Hello! Reginald
Hope so you are doing fine.
Thanks a lot for the review and i really appreciate that.
Your group was excellent and i really enjoy the tour with You ladies.
Hope to see you soon in a different excursion.
At your service!
Wilmar Retana
Naturalist guide Certified
D
Desireeali
August 15, 2024
Must Do Adventure!
This excursion was the best decision! We started at a beautiful waterfall where we were able to swim and take photos. We had a delicious lunch that was included with our booking. We finally went to the hot springs and got mud painted on us which was a unique, once in a lifetime experience. My girlfriends and I are in our early twenties and we felt so safe and relaxed during our experience. Wilmar R. is an amazing tour guide and made sure our time was excellent. Highly recommend!
事業者からの返答
Hello! Desiree
Thanks a lot for your comments about the tour
My.pleasure to take care you and girlfriends. Hope so to assist you on next excursion.
At your service
Wilmar Retana
Naturalist guide Certified
M
Michelle_P
February 1, 2024
Excursion #1
Wilmar was a fantastic tour guide! The volcano mud bath was not what we expected but was still amazing!
事業者からの返答
Hello! Michelle
Thanks for your comments. I feel good when my clients enjoy the tour. Was nice to met you and you best friend. I wonder to share another tour in the near futuro.
At your service!
Wilmar Retana
Naturalist guide Certified
C
Candilyn_M
October 24, 2023
It was quite an experience. We were expecting to have an actual mud bath and not a mud painting on our bodies.
We had a very nice and experienced driver. His name was Wilmer. He was very attentive. Overall he was the best.
事業者からの返答
Thanks a lot for your comment.
I love this blue SKY river and waterfall You enjoyed
Hope so to share a tour again with You.
At your service
Wilmar Retana
Naturalist guide Certified
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