We had a fantastic experience overall! The bus ride was very comfortable, especially with the air conditioning. Lunch was excellent and well thought out, offering a wide variety of options to suit all dietary needs, seafood, chicken, vegetarian dishes, fruits, and more.
The boat was spacious and really enjoyable, with a nice terrace to relax on. The cave boat tour was a highlight, and the staff were incredibly friendly.
our guide stayed with us throughout, sharing interesting and informative explanations. Everything was very well organized and enjoyable from start to finish!
J
Joey W
June 21, 2025 · via Tripadvisor
Great
This tour is easy to follow & enjoyable. Milano is super friendly & will assist you throughout the activities. Recommended if you’re looking for a chill day tour. 10/10
B
Bianca E
January 11, 2025 · via Tripadvisor
Beautiful Ha Long Bay
Beautiful tour through Ha Long Bay with delicious lunch, kayaking and wonderful caves.
We enjoyed the small group of ten people.
事業者からの返答
Dear Valued Customer,
Thank you for your lovely review! We're delighted to hear that you had a beautiful tour through Ha Long Bay and enjoyed the delicious lunch, kayaking, and exploring the wonderful caves.
It's great to know that the small group size of ten people added to your experience, allowing for a more personal and enjoyable journey.
We truly appreciate your kind words and hope to welcome you back for another adventure in the future!
Warm regards,
Customer Care Team
G
G9023PBjoshuaj
December 4, 2023 · via Tripadvisor
A Day in Ha Long Bay with Dragonfly Cruise
Beautiful experience i never had before !!
The guide the food everything was perfect !!
You should choose dragonfly cruise for sure !
100/100 ✨
事業者からの返答
Dear Valued Customer,
Warmest greetings from DragonflyCruise - a Brand of CharmingVietnamTravel.com.
We highly appreciate you have left a favorable comment of your experience at our Dragonfly cruise- Full day Halong Tour. And, we are pleased that you enjoyed every single part of your tour – the helpful and attentive team of staff, tasty and plenty of food and our activities.
If there is any opportunity that your travel brings you back to Hanoi, we would love to accompany you as well as assist you.
All the best for you from Hanoi, Vietnam!
Customer Care Team of DragonFly Cruise.
A member of Charming Vietnam Travel
5
580rjm
May 13, 2023 · via Tripadvisor
#HLB tour
Nice tour of the #HLB and its islands. The tour guide was knowledgeable and friendly. A must do in Hanoi.
事業者からの返答
Dear valued customers,
Warmest greetings from Dragonfly Cruise - a Brand of Charming Vietnam Travel.
We are more than happy to learn that you enjoyed our tour, enthusiasm tour guide and the facilities. That would be a great motivation to all of our team to keep up the good work. Next time if given a chance, we do hope to serve you.
Best regards,
Jessica
Customer Care Team of DragonFly Cruise.
A member of Charming Vietnam Travel
N
Nikhil S
September 13, 2022 · via Tripadvisor
A wonderful tour of Ha Long
A memorable experience made possible by a friendly, knowledgable and engaging guide in Robert (Hai). It wouldn’t have been the same without his interaction - he truly wanted us to enjoy his beautiful and welcoming country with him! Highly recommended
事業者からの返答
Dear Nikhil,
We did forward your review to Robert! And he seems tobe happy for all the last of his life.
And on behalf of Dragonfly Cruise, we would like to say thank you for choosing our services.
T
tripbal
July 15, 2022 · via Tripadvisor
Excellent tour
Booked through Klook.
The trip was enjoyable. The tour operator and our guide, Harry, did a great job organising and running the group tour.
After picking participants from various places, we set off towards the cruise harbour. Harry explained to us the itinerary for the day and what to expect.
Each participant received a bottle of water and filled up our particulars as requested by Harry.
For both bus journeys between the harbour and Hanoi, we stopped for a quick toilet break at a rest stop.
We waited for a short while at the harbour before boarding the cruise. Harry distributed the paper tickets and explained to us to keep them safe. We will need them throughout the tour.
Also, no single-used plastics were allowed at Ha Long Bay, which Harry pointed out to us.
We had lunch at the start of the ride. It was decent, mostly seafood, though the operator did cater to other particapants with various dietary needs. Note that drinks are not included in the tour fee, and has to be purchased on board separately.
It was a great cruise ride, under great weather, thankfully. Some areas of interest were highlighted, like the Kissing/Fighting Chickens and the Ding Huong islet featured in the 200k dong note.
We got off at a place where we had the option of a Bamboo boat ride or the kayak for 45 mins.
If you're feeling adventureous, you can choose the kayak. But note that your things can get wet, or you may lose your items in the water. And that you might be tired after kayaking a while, especially under hot weather. So prepare in advance with change of clothes, sunblock, waterproof bags and something to secure your phones. Keep your paper ticket dry by putting in a ziplock or something.
For the bamboo boat ride, the ladies will row the boats. They provided umbrellas for you, and even took pictures for us with our own smartphones. But they can be very persistent with requesting tips from us, and might appear unhappy with low tips. Whatever your inclination towards tipping, bear it in mind when you take the bamboo boats.
Afterwards, we went to the Thien Cung cave. It was spectacular. Harry also shared interesting formations inside the cave.
We boarded the cruise and returned to the harbour for our ride back to Hanoi.
TL;DR great tour, no plastic bottles in the bay, drinks paid onboard, keep safe your paper tickets, bring change of clothes and waterproof bags if kayaking, note the tipping for boat ladies.
事業者からの返答
Dear Sir/Madam,
Whoal! Quite a long and details of the intinerary that you took with us for Halong bay day tour with Dragonfly Cruise.
We did post your comment on our internal system. You see All of staff seem to have many great days with full energy to have a better arrangement for travelers coming with us.
More than words, we would like to say thank you, thank you and thank you!
We do hope you and your friends would come with Dragonfly Cruise again in the near future.
Y
YichinWu0202
January 3, 2020 · via Tripadvisor
Good
謝謝導遊詳細介紹每個景點，船上食物也豐盛好吃，來河內推薦一定要來下龍灣
Thanks our tour guide Thang introduced the Halong Bay, we had a nice day :)
1人が参考になったと回答
事業者からの返答
Dear YichinWu0202,
Thank you for your perfect rating for your recent Halong bay tour Full day from Hanoi with DragonflyCruise - a Brand of CharmingVietnamTravel.com.
We are really happy to know that you had a great time with us.
We always offer the customers the best choice that you can enjoy all the Vietnamese beauty. We find that you did save transfer time with one way by expressway while you can still see the view of natural green fields when going by one way normal way. Besides, our professional guide would bring travelers best information and itinerary in the program. Mr Thang would be the best to explain to you the attractions that you would visit in the program.
For the cruise in Halong, we choose the best quality of the Traditional cruise with quality of crew, warm welcome and safe drive from Captain. He is also the person who brings you to the most beautiful landscapes in the bay.
One more time, we would like to thank you for your kind comments and look forward to seeing you next visit of Vietnam.
Yours sincerely,
Selena
A member of Charming Vietnam Travel
0
007Snoop
December 29, 2019 · via Tripadvisor
1 day Ha Long Bay Trip
excellent transport and guide!
clear explanation, excellent service, and the guide very attentive and responsive... it was a good trip for us.
2人が参考になったと回答
事業者からの返答
Dear Mr/Mrs. 007Snoop,
Warmest greetings from DragonflyCruise - a Brand of CharmingVietnamTravel.com.
Thank you for your beautiful words about your experience at our Dragonfly cruise- Full day Halong Tour. And, we are pleased that you enjoyed every single part of your tour – the helpful and attentive team of staff, tasty and plenty of food and our activities.
We also offer many options that the customers can choose for the best choice. You can save your transport time when using one express way meanwhile you can also enjoy the view of fields by normal way on the way back.
If there is any opportunity that your travel brings you back to Hanoi, we would love to accompany as well as assist you.
All the best for your from Hanoi, Vietnam!
Yours sincerely,
Selena
A member of Charming Vietnam Travel
