Cancelled
I was disappointed that despite booing this Tour, I received last minute notice that it had been cancelled due to rain. They did not mention this possibility when I booked it. If they had I would have checked the weather before, and booked something else. As it happened, this left a hole in my schedule that I could not5 fill at the last minute.
事業者からの返答
Dear customer,
we are very sorry to hear about your disappointment and we totally understand it but we are responsible for the safety of our customers. If the streets are too wet we can't operate the tour because it's too dangerous with our little cars. And sometimes in germany the weather is changing very quickly unfortunately. We are feeling very sorry about the situation but we couldn't do anything...sorry again.
But this information you can find on the Tripadvisor page under Cancellation policy. Please see below:
Policy type: Standard
To receive a full refund, travelers may cancel up to 24 hours before the experience start date in the local timezone. No refunds will be given after that time period.
Other post-booking policies
You may reserve the right to cancel a customer's booking for a full refund in case of:
Bad weather
Thumbs up!
They were really accommodating and prompt to respond to any query online before my trip. Originally booked 2 hours tour but they allow me to change to an hour as I was not feeling well. Highly recommend this for the experience of driving a go- kart around the City. It is also recommended that first timers get an hour tour vs 2 hours as if you’re not used to the peddles it can be a little tiring.
Brilliant fun and a fantastic guide!
I booked this tour with my girlfriend for our stay in Frankfurt. Absolute 10/10 experience. It was brilliant fun getting to drive around the city in the super responsive Hot Rod karts! Our guide Oliver was a top notch guide, really friendly and offered a brilliant experience. We went on Sunday morning which was fantastic because the traffic was nice and light. Would definitely recommend this tour to any one who has any interest in driving, cars or any thing with wheels! The karts were brilliant, the lack of suspension and responsive handling made 70km/h feel more like 170km/h!! Highlight of our trip and we would definitely go back to this tour if we visit Frankfurt again! Oliver was super helpful and a really cool, all round good guy. We visited the Klassikstadt car museum after this tour as it’s on the same side of the city. A must see for anyone who enjoyed this tour! A brilliant high octane morning and afternoon for any petrolhead!
Thanks again Oliver!
Eoin (Ireland)
事業者からの返答
Wow! Thank you very much🤙. I am looking forward to see you again🏎. Greetings to Ireland.
Cheers Oliver
