Great to see the driver waiting with a sign that had our names on it when we came through customs.
The driver was polite and helpful. Not the cheapest option but especially after a long flight arriving at night, the personal service was fantastic.
We have used Cherry Tomato before and were happy to do so again.
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Gaby_A
April 20, 2026 · via Viator
Excellent Pick up and ride
The driver was waiting right outside with a sign with our name on it. He took us right away the van and we arrived to our hotel in yokahama in about 30 minutes. It was comfortable and a smooth ride. We were so happy after a long flight. Our first impression of Japan is fantastic.
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Yen_T
April 6, 2026 · via Viator
The driver had to wait...
The driver had to wait over an hour for us. The Immigration and Custom had long waiting lines. Very friendly and helpfull.
M
michond540
April 26, 2025 · via Tripadvisor
Transport
Very professional and vehicle was spotless. Met at airport and waited for us as customs took a long time and got us to our hotel quickly as my husband was feeling ill.
J
Justin_P
March 26, 2025 · via Viator
Orlando to Tokyo
Wonderful service! Driver was so nice and we appreciated having the private transfer and service after being on a plane for 14 hours. Totally worth it!
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Tiffany_Y
October 31, 2024 · via Viator
Easy pickup and dropoff
Our driver arrived on time. He was holding a sign with my name on it. He spoke only a little English, but we communicated OK. He helped us to find a pocket-wifi in the airport before he took us to our hotel. He drove safely, and he knew where he was going. He helped us to load and unload our suitcases. He was polite and professional.
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Leslye_M
October 26, 2024 · via Viator
Easy peasy
Our driver was Punctual and friendly. . Super safe driver. It was a care free trip.
Arigatougozaimasu
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Nancy_D
October 12, 2024 · via Viator
Nice transfer to hotel
So nice to be meet at the airport and taken to my hotel. Very friendly and efficient. No hassle finding a taxi, just look for your name and let the driver take care of you.
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Christine_R
October 7, 2024 · via Viator
Airport driver
Our driver was awesome!! Pleasant, on time, very patient, and one happy person!! He took really great care of us!
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Leah_W
October 4, 2024 · via Viator
Great Service
They had a sign with my name on it as soon as we were out of immigration and customs. Had a beautiful vehicle and was non eventful getting to the hotel! Overall a 5 star experience!