コロッセオ入場券（アリーナオプションおよびオーディオガイドアプリ付き）

Terrible from start to finish. We had to try and locate the guide to validate the tickets on the day. Address provided takes you to a restaurant which isn't the location. Make sure you read the small print in confirmation as it's not clear that the barcode provided isn't the ticket. We got our tickets which were provided by "Tour the best". No where near the best. Collected tickets then walked 15 minutes back to the colosseum and queued to enter only to discover the one of the tickets had been printed with the incorrect name. We could not enter the colosseum. After walking back to find the guide from "Tour the best" we were told there was nothing they could do and tried to blame me for not checking the ticket. I had entered the correct names when I booked. All I was offered was a refund. No help to try and book at a different time or day. There were no tickets available for me to book online either. We were then sent to the ticket office at the colosseum by the guide and told we could purchase there. We couldn't. We only had 2 days in Rome and the only reason we went was to see the colosseum. They completely ruined our break and we had no help from either "tour the best" or couldn't reach anyone from trip advisor. AVOID AT ALL COST.

We went with the Self Guided/Audio only option. Basically $100 for an app you download. Save your money and buy the entrance ticket directly from the Coliseum and get information off the internet.

Extremely disappointed with the handling of this & missed out on my planded & expectation for the day NO tour because wasn’t told where to pickup my ticket in advance & it didn’t leave enough time to get to the box office. As it had expired. In future please give 24 hours notice of the meeting point. Not happy Anthony Smart

Do not buy from this company! We were unable to enter the Colosseum, even though we had purchased tickets in advance. Our tickets included access to the Arena for September 27th. The company informed us that our visit was cancelled due to the Colosseum closing—which was the first piece of false information, as the Colosseum was operating without restrictions. They insisted we accept the cancellation, sending messages via WhatsApp and occasionally email; in both instances, we stated that we did not accept the cancellation. Unfortunately, when we arrived, there were no tickets for our entry. It was incredibly frustrating; you plan a trip months in advance, imagining moments of joy and awe while visiting the historic Colosseum in Rome, only for nothing to happen when the time comes—all due to the sheer incompetence of an irresponsible company that shows no regard for its customers and fails to provide even a truthful explanation. They kept shifting the blame to the booking site Get Your Guide and did nothing to resolve the issue. They stopped responding to us and vanished from the designated meeting point, leaving us without tickets and without answers. All they said was to request a refund, and nothing else. Do not buy from this company.

The ticket to the colosseum and arena is legitimate, and not a scam like some of the reviews previously noted. The pick up was a little confusing because the directions in viator said look for a “Tour the best” sign, but the actual company you need to look for is something different (the company was very responsive to help me find the right person when I called). The biggest annoyance was that I booked a 9am “tour” and my actual ticketed entrance was not until 12pm. I was able to go to the forum before but that only takes 1-2 hours so I ended up basically sitting around waiting for my entrance time which was frustrating after waking up early. If you have lots of time and need a last minute ticket this is a decent option, but you need to be willing to wait around and roll with the punches because the communication is lackluster at best.

Very disappointed in the communication with this trip. Meeting location was NOT well documented. An address was given yet it was a public park. We spent 35 minutes trying to find the person we were supposed to meet. No markings. Just a random person sitting on the ground in a public park. Beyond frustrated with ticket redemption. I’d rather book direct through site or a more valid booking site.

Finding the meeting spot & the tour company was very easy. We showed our voucher & were given our entry tickets. A simple process. We chose unguided entry into the Colosseum including the arena floor (a must) plus the Forum & Palatine Hill Supersites. This was the right choice for us as we prefer not to be herded along in group tours. And we could take a leisurely lunch break after the Colosseum then move on to the Forum etc later on. It was an excellent day out. And a tip … go as early as possible to beat the heat, big crowds & groups.

Excellent tour, only wish it had been longer. Administration and pick up went very well smoothly. Guide was very informative and supportive. Tickets allowed entrance to the Forum and Palatine Hill. All in all a very pleasant experience.

Beautiful formidable guides kind and ready for Every need

Great tour with George! Arena floor was amazing. small group and friendly staff