From the moment we walked into Hürrem Sultan Hamami, Mona (or maybe her name was Roya?) made us feel genuinely cared for. She was warm, attentive, and incredibly professional. She offered us Turkish coffee and made sure every step felt smooth and comfortable. Her kindness and calm presence set the tone for our whole visit. She truly made our first hammam experience memorable. Thank you Mona.
S
sanjayrO5295JE
September 30, 2026 · via Tripadvisor
A cultural and historic experience
The experience was unique- both for the historical ambiance of the place- the treatment and Sinan - who did an amazing job of providing the treament- I highly reccomend this place.
事業者からの返答
Dear Mr.Sanjay,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
P
pbS7466RB
September 30, 2026 · via Tripadvisor
Wonderful experience!!
The best experience I’ve had—the Kese scrub and bubble massage were outstanding. The location, hygiene, and customer service were all excellent. Assuma (??) was so impressive and gentle that I felt compelled to tip her. A wonderful way to treat oneself.
事業者からの返答
Dear Guest,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
K
kirabQ8239TD
September 29, 2026 · via Tripadvisor
A must do!!!!
This was such an amazing experience. I was excited but nervous because I dont typically handle steam saunas well but this exceeded any expectation I couldve possibly had. I booked my spa for the last evening of my 2 week trip to Greece and Turkey and it completely revived my body and spirit. Asaman was my guide/masseuse and I could not recommend her enough, she was incredible. The entire time I felt so relaxed and safe in her care. If you only have the time or resources to do one “big spend” in Istanbul, I really recommend it be this. If your buget is tighter, even the most basic treatment is transcendent truly.
事業者からの返答
Dear Ms.Kira,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
W
Wanderer770334
September 25, 2026 · via Tripadvisor
Great experience at Hurrem Sultan Hamam!
Unique experience that really was enlightening regarding the Turkish bath custom. The idea is to be clean, not a typical spa like experience. Oulseken did a wonderful job providing my treatment and walking me through the process.
事業者からの返答
Dear Guest,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
D
dkb450
September 25, 2026 · via Tripadvisor
Treatment with Nihan
I had a great experience with Nihan! She was an excellent masseuse and guided through my first Hamman experience with ease . My friend and I thoroughly enjoyed this Turkish spa experience. Again, Nihan was excellent!
事業者からの返答
Dear Ms.Deb,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
J
jolz001
September 22, 2026 · via Tripadvisor
Excellent
Great service and the treatment was very relaxing. Being in a historical building made this a wonderful experience
事業者からの返答
Dear Guest,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
K
K3840ONanastasias
September 21, 2026 · via Tripadvisor
Magnificent, historical hammam
Magnificent, clean hammam in the heart of the historic district. The wonderful girl Yasaw performed procedures for me, excellent service.
事業者からの返答
Dear Ms.Anastasia,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager
S
Shubhra G
September 21, 2026 · via Tripadvisor
Not a relaxing experience
There was nothing relaxing about the experience. The lady took me by the arm, left me for 10 minutes so I could relax and put water on my body, came in very quickly put on a body mask, then left again for 10 minutes, presumably for it to dry a bit and then she kept pouring water over me to get them clay off, and then she spend time cleaning the floors, etc. and then she did a quick bubble massage, and again spend time cleaning the floor. There was a lot of water just dumped over me and a lot of noise from that which was echoing in the chamber. So overall, not a pleasant experience. I did not find the person who did the service is very friendly either. There was nothing relaxing about the experience. The facilities were great though.
事業者からの返答
Dear Ms.Shubhra,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that your visit was not as relaxing and enjoyable as you had hoped.
We would, however, like to clarify that the approximately 10 minute periods you mentioned are not intended as waiting time, they are part of our traditional hammam ritual and preparation process allowing the body to warm, soften and prepare for the following stages of the hamam treatment.
We regret if this was not clearly explained to you from our team , as understanding each step is an important part of feeling comfortable and relaxed throughout the experience.
We are also sorry to hear that the service and interaction with your therapist did not feel as warm and attentive as they should have.
Your comments regarding the overall atmosphere and service have been shared with our team for careful review.
We appreciate your kind words about our facilities and would be very pleased to welcome you back to Hürrem Sultan Hamamı, with the opportunity to make your next visit a much more enjoyable and relaxing one.
I would be more than happy to assist you personally if you contact me directly .
Best regards,
Yeşim Özmen
General Manager
M
MeMyselfAndTiffany
September 21, 2026 · via Tripadvisor
Treated like a Princess
Keuser treated me like a Princess!! Ask for her!
事業者からの返答
Dear Guest,
We would like to thank you sincerely for taking the time to share your truly thoughtful feedback.
It is a great pleasure to read that your experience at Hürrem Sultan Hamamı was great.
Creating an atmosphere where our guests feel welcomed, comfortable, and genuinely cared for from the very first moment is at the heart of our service philosophy.
On behalf of the team it was a pleasure to welcome you and we hope to welcome you back to the Hürrem Sultan Hamamı the next time you’re in Istanbul.
Best Regards,
Yeşim Özmen
General Manager