No need to pay, just wait for free. We ended up doing this instead. We only queued for 15-20 minutes. Absolutely visit the place!! Just don’t pay for it!!
事業者からの返答
Dear Summer,
Thank you for your review. We always want to be transparent: general entry to the Basilica is indeed free! You were incredibly lucky to visit at a rare time when the wait was only 15 minutes. However, for most of the day, the general security line takes 2 to 3 hours standing outside.
What we offer is specifically a Skip-the-Line service designed to help travelers bypass those massive peak-hour crowds. While you didn't need it at the exact time you visited, telling future travelers not to use this service could result in them waiting hours in the sun. We are glad you enjoyed the beautiful Basilica, but we want to ensure future guests understand the time-saving value our service provides during busy hours.
C
Catalina_F
August 30, 2026 · via Viator
Most fascinating Basilica!!!
Be in shape if you want to climb all the stairs to the top of the dome, if not, there is an option to take an elevator, but there might be a line; buy tickets in advance.
事業者からの返答
Thank you for the great advice for future travelers! We are thrilled you found the Basilica fascinating and appreciate you sharing these helpful tips about the dome climb.
T
Trevor_G
August 7, 2026 · via Viator
Guides did not show up
Two events in a row where the guide did not show up - Sant Angelo and St Peter’s. You are relying on a local 3rd party to provide the service. You’re better off skipping Viator altogether and going straight to the source to buy your tickets. Also, received one refund, then other was denied, even though the guides didn’t show up.
事業者からの返答
Thank you for your feedback. We want to clarify that this specific booking was for a Skip-the-Line Entry Ticket only, not a guided tour, which is why no guide was present to meet you. We appreciate your review and hope you still enjoyed your visit to the Basilica.
A
Antonio_B
August 4, 2026 · via Viator
The day I visit the...
The day I visit the church, the line was short and faster than the skip the line process
I could save my money probably in another time the skip the line process might be very helpful
事業者からの返答
Thank you for your feedback! St. Peter's Basilica is a holy site with free public entry, and our tickets help travelers bypass the main lines during peak hours. Please note that all visitors must still pass through the official security checkpoints, which are very strict and can sometimes affect entry times. We are glad your line moved quickly and appreciate your understanding!
J
James_A
July 29, 2026 · via Viator
Easy to book, competitive...
Easy to book, competitive prices,good information from staff and happy to help web site easy to navigate
K
Karen_Z
July 5, 2026 · via Viator
Oh my! What a site!
The basilica is way more than expected! Extravagant beyond measure! A bit crowded but the line aent quickly and we were able to view it all