Incredibly crowded. Difficult to keep up with guide. Audio quality was poor. Guide’s speaking voice was not up to the task. Comparing this to a Colosseum tour the day before was like night and day. I would not recommend.
事業者からの返答
Good morning, we are sorry to read about your review but for all issues related with radios or guide's voice you had to underline soon with your tour guide so he/she could solve them immediately.
Best regards
J
James_S
September 15, 2026
Meh
Extremely crowded. Difficult to keep up with tour guide. Audio quality was poor. Tour guide’s voice was insufficient for the task.
事業者からの返答
Good morning, we are sorry to read about your review but for all issues related with radios or guide's voice you had to underline soon with your tour guide so he/she can solve them immediately.
Best regards
A
Angela_S
September 5, 2026
Wonderful and the guide...
Wonderful and the guide was very informative with explaining the various sculptures and talestries! Definitely worth the skip the line tickets to move through the various exhibits easily and efficiently yet we enough time to get all the pictures of the experience!
S
Serge_L
August 3, 2026
Stress for a tour that the provider was sure of his money and make no effort to help us
We were with the company Good Morning Italy Tours for an organized tour of the Vatican Museums and the Sistine Chapel. The guide was hard to understand in english, and the meeting point was poorly marked. It was the organizers of another tour group who helped us find them. Me and my wife was surprise because all tours propose by Viator were perfect. Viator have a good note in my mind.
事業者からの返答
Good afternoon, we're surprised about your review because our office is near by the Saint Peter's Square and we are in a big square very easy to be found. The day of your tour and you were later, we waited with the rest of the group guiding you by phone until us. We consider your review completely no sense also because if you read all the other feedbacks left by customers before of you, all of them are satisfied of us and they found easy our office.
Best regards
N
nihals757
July 28, 2026
Entrance:)
It was easy to find the meeting point, it was close to the basilica. Our guide was ready and friendly. I was content with the experience:)
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R
reahk2019
July 15, 2026
Cosimo the best guide ever!
Cosimo our guide was the best. Very friendly, accommodation and helpful. You can tell that he loves his job because despite the heat, crowds and chaos he still manages to wear a smile and extend a helping hand to go above and beyond. Book the tour and request for Cosimo. I would go again book this tour again with him. I wish he was our guide in all the tour we did while we were in Italy. Cosimo il migliore!
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V
Veronica_G
July 11, 2026
Vatican Museums, Sistine Chapel & St Peter Basilica tour
Our tour guide was Cara. She shared her knowledge of art and history with a passion which added to the experience. She has patience with her clients, needed when a child was loud and running around. I recommend toddlers not be allowed on the tours, it affects others experience on the tour. Cara was caring that we had water, shade, and documents stored safely.
S
s9676d6c0ed844f32026
July 3, 2026
Could not understand Tour guide and wasn't friendly
This was the only Viator that we were disappointed with while in Rome. Skip the lines was great but the tour guide was hard to understand, wasn't friendly about needing to get water at one of the areas that had water to refill bottles and it was terribly hot so that wasn't safe for anyone. There was supposed to be a Dome option which she didn't allow at all ?
事業者からの返答
We apologize for what we read. If you can write the date of your tour and the name and last name used by you to book with us, we'll take measures toward the tour guide.
Waiting for your reply
A
abQ1767LG
July 3, 2026
Too short a tour for your money.
Nice experience, just a pity that the tour only lasted half an hour instead of 3 hours. Had to wait a long time for persons who were late and then also walk a lot before we were at the entrance. As a result, the tour had to be shortened. You're paying a lot of money for seeing less.
事業者からの返答
We apologize for what we read. If you can please write the date of your guided tour and thre name and surname used by you when you booked, we'll make an appropriate check about what happened that day.
About the distance to arrive to the main entry of Vatican Museums, we are not responsible of course.
Waiting for your reply
L
Lotflo
June 22, 2026
Brilliant tour and guide
Cynthia really was the best! Such enthusiasm and passion for her subject. We had a very hot tour - which she made enjoyable with her non stop facts and story telling. Brilliant!
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Romeの類似ツアーを比較
最安値: Skip-the-Line Group Tour of the Vatican, Sistine Chapel & St. Peter's Basilica — $23