That was awesome experience! Strongly recommended. Edgar was super friendly and well knowledgeable.
事業者からの返答
We’re grateful for your kind feedback! We’re glad to know that you had an awesome time and found Edgar to be friendly and knowledgeable.
We truly appreciate your recommendation and will be sure to share your kind words with Edgar!
P
Pattie_T
September 11, 2026 · via Viator
No Go on Northern Lights Tour
This excursion wasn’t the best. We were upgraded to a higher level of tour because ours was cancelled but we never got “the picture” they mentioned and the pastries were store bought day old tasting. We had a guide who clearly didn’t want to be out with us. If skip this if I had to go it over and just rent a car to chase the lights. This tour said they had equipment to “chase” the lights and not go where everyone else does but that’s not what our group of five experience!
事業者からの返答
Thank you for taking the time to share your feedback. We’re sorry to hear that the tour did not meet your expectations. We work with professional guides who know the area well, and we trust them to make the best decisions based on the conditions during the tour. Regarding the photos, they are included with this tour, so we will look into what happened in this case and make sure the matter is checked with our team. We also appreciate your comments about the pastries and overall experience, as this helps us see where we can improve.
J
jen_w
September 5, 2026 · via Viator
Meh.
Tour guide was nice. We didn’t see any northern lights and we only stayed in one spot for the 4 hours of the tour. Vehicle was cold and they wouldnt give a refund even though we saw absolutely nothing.
事業者からの返答
Thank you for your honest feedback. We’re glad to hear that you found the guide nice.
We’re sorry to hear that the vehicle felt cold and that you were disappointed with the time spent at one location. We will look into the concerns you raised regarding the vehicle and the tour experience.
Our Northern Lights tours operate whenever there is a reasonable chance of sightings. However, the Northern Lights are a natural phenomenon, and sightings can never be guaranteed.
As the tour operated as scheduled but the Northern Lights were not visible, the tour is non-refundable. However, guests may reschedule the tour at no extra cost at any time in the future, with lifetime validity.
J
Julia_R
April 4, 2026 · via Viator
Unlucky but happy
Even though we were unable to see the Northern lights, the team members were amazing chasing the best spots. Chocolate and pastries were delicious.
事業者からの返答
Thank you for joining us! We're thrilled you enjoyed the chocolate and pastries while we hunted for the lights. We hope to see you again for a successful sighting next time!
G
Grecia_C
April 1, 2026 · via Viator
I recommend them but do not trust the photos
I really liked the experience if it is worth separating with them , but not of I am the 5 stars because I had the option of Spanish and at the last moment they told me that it would not be possible and changed my time but if it is worth it because they explain everything but I recommend that you take photos because you take ugly photos
I
IRENA_K
March 26, 2026 · via Viator
Amazing experience
It was a great experience with Karol. We almost had very little to no activity with the lights on our trip, but Karol was persistent and even extended the tour slightly to ensure we saw the lights and got a photo.
We had an amazing experience overall.
N
Nicky_S
March 26, 2026 · via Viator
No lights and too long
No time frame provided so I had no idea we’d be home so late. No lights- lots of waiting around! Do not go!
S
Susan_Q
March 19, 2026 · via Viator
We had just gotten to...
We had just gotten to Iceland and it was our first tour. Our driver saw the northern lights right away and we were not even to the first stopping point. We got so many great pictures. It was the perfect beginning to an amazing trip.
K
kavan_r
March 18, 2026 · via Viator
Definitely recommend to do.
Well organised and fun tour with Nebo, despite only seeing one light it was still a good time as one is better than none. Pastries, hot chocolate and photos included, travel time not bad, would definitely recommend.
C
Cindy_C
March 17, 2026 · via Viator
Shine bright like a Diamond
Our first time and we had an amazing experience the guide was great stopped in 3 locations and In all three we saw the northern lights. She was patience and freely took many picture from our own phone and her camera. They gave us hot chocalet and some pastries was nice but the hot chocalet was not good sorry :(. She also had hand warmers for us if we needed. It was a great experience thank you