Good experience. Great job obtaining tickets for us - service was excellent. Guide was knowledgeable but accent was too heavy and he was super boring





現在も使用されているヨーロッパ最古の王宮のひとつ、セビリア王宮アルカサルを訪れ、何世紀にもわたる歴史、芸術、伝説に浸りましょう。 このガイド付きツアーでは、イスラム、ムデハル、ゴシック、ルネッサンスの芸術が共存し、街の歴史を形作ってきたさまざまな文化を反映したユニークな複合施設を探索します。 ペドロ1世のムデハル様式の宮殿、ドンセラスパティオ、大使館の間、そしてセビリアの中心にある真のオアシスであるアルカサルの壮大な庭園など、セビリアを象徴する場所を訪れます。 専門ガイドと一緒に、楽しく充実した訪問を楽しみながら、物語や珍しいもの、秘密などを発見していただけます。 セビリアの魂を理解するために欠かせない体験。
弊社の認定ツアーガイドが集合場所でお客様をお迎えし、セビリア王宮アルカサルのガイド付きツアーをご案内します。
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
Good experience. Great job obtaining tickets for us - service was excellent. Guide was knowledgeable but accent was too heavy and he was super boring
They have a weird system where someone stands in line for you but it worked fine for us. Everyone we dealt with was professional and friendly. The guide knew what he was talking about and was interesting.
Myrian is an excellent guide. A genius. The downside is that I had to go two hours early to personally pick up the tickets because I did not understand why they did not buy them.
Gracias por su comentario, nos alegra que disfrutará del tour con Miriam, en temporada alta en ocasiones no tenemos opción de comprar tickets online por eso deben ir un poco antes. De todas formas tuvo que ir una hora antes y no dos ya que usted tenía el tour a las 10h. Nosotros buscamos un tour acorde a su idioma y empezaba a las 11am.
Excellent tour with Maria as our guide. The extensive history and its impact on Seville was very interesting. The surrounding gardens are magnificent. We highly recommend the tour.
Read the reviews, and the tone deaf response from the “boss” as we heard him described. We were too foolish to buy 16 euro tickets ahead….so we turned to an outrageously priced package of $100+ to provide the tickets and tour. As you will read in these reviews that works, sometimes. You show up at 10am and off you go. But for many of us there’s an oh-so-sorry to inconvenience you text the day before telling you to show up at the LINE for same day ticket sales at 8:45 to join their very nice, bleary eyed worker who’s been standing in line since 5am to buy same day tickets the boss didn’t get in advance. No amount of dithering texts back and forth get’s the boss to take responsibility. Tour guide Miriam was energetic, and knowledgeable. I am likely an ugly American in this respect, but her accent and rapid speech made her 50% unintelligible. That’s on me, I guess. Tour was 1.5 hour. If you read these reviews you’ll see it is never, ever, the 2 hours advertised. Recommend you buy tickets way in advance. If not, go with some other price gouging tour.
Thank you for your comment. We are glad to hear that you enjoyed the tour with our guide Miriam. Thanks to the sleepy-eyed employee, you were able to enter and enjoy the tour during peak season, since online tickets have been sold out for weeks and the monument itself does not provide us with any solutions. Thank you for your understanding. There is no boss here — the boss is the Royal Alcázar and its management.
Worth getting skipped the line and the tour guide Juan was engaging and funny. We were able to stay after and enjoy the gardens.
I purchased tour with Alcazar ticket included which is 15.5 euro regular adault. When I was notified i have to buy ticket myself next morning due to Alcazar requirement, I was eligible for senior ticket of 8 euro. The tour operator gave me 8 euro cash afterwards. I think the tour price is calculated for regular ticket, in essence I was over charged for the ticket price difference. The tour itself was a little hurried I spent another 3 hours after group was disassembled.
Thank you for your comment. You were refunded €8 because that was the amount you paid; you did not pay €15.50. You paid for a guided tour service with admission included at a fixed price, and you received that service: a quality two-hour tour , not three hours, with a certified guide. Thank you.
I'm sure this was a wonderful tour so I didn't want to rate it super low, BUT, day of, we got a notice of overlooking, so our tour was canceled. Wait time at Alcazar was several hours... so not for us this trip. Seville itself is a gorgeous city and we enjoyed our time there. Alcazar next time ! Book early! We didn't v and lost out.
Thank you for your feedback. We are sorry that you were unable to visit the Royal Alcázar with our guided tour. We are always working to improve and provide the best possible service to our customers.
Overall the tour was great, and the guide was helpful. Where the issue was, is in the fact that they tell you this tour includes the price of the ticket, and it explicitly does not. The tour operator reached out the day before saying they would have someone stand in line for us, and we would then need to pay for the tickets with a credit card, despite already having paid for the tour, which was supposed to include tickets. The tour operator had said the person standing in line would reimburse us with cash, but they never did. So it ended up being more expensive (and seeming a little sketchy) than it was supposed to be
Thank you for your comment, but all the information we have provided is correct. The tour operates daily and the price includes a guided visit and entrance to the monument. During this high season, there are no online tickets left available, so we have to purchase the tickets at the ticket office on the day of the tour. The Real Alcázar only allows direct ticket sales to customers using their own credit card, which is why we ALWAYS , and I mean ALWAYS make the refund in cash at the exact moment of purchase.
Very good tour. Very good tour guide.
| ツアー | 所要時間 | 評価 | 料金 | |
|---|---|---|---|---|
セビリアのアルカサル王宮へのツアー(入場券付き) | 2 時間 | 4.0 (38) | $110 | |
Sevilla Food Tour: Tapas, Wine, History & Traditions | 3h 30分 | 4.9 (5,783) | $80 | 見る |
Alcazar and Cathedral of Seville Tour with Skip the Line Tickets | 3h 30分 | 4.6 (5,470) | $72 | 見る |
Best of Seville Bike Tour: Top Sights & Hidden Gems | 3 時間 | 4.9 (2,419) | $40 | 見る |
City Sightseeing Seville Hop-On Hop-Off Bus Tour | 1h 15分 | 4.0 (2,368) | $32 | 見る |
White Villages and Ronda Day Tour from Seville | 10 時間 | 4.5 (2,210) | $91 | 見る |
Ultimate Seville Tapas, Wine & History Small Group Tour | 3h 30分 | 4.9 (2,209) | $77 | 見る |