Move over Stan Shunpike, Sohail is the new conductor in town!
I went for the 8th time for the 25th anniversary philosophers stone event and the first one had issues showing my tickets at the stand for the bus. Sohail was amazing help, even though he was on his break, he rung up customer service, got my details and sorted everything out without any issue! Thank you so much!!
事業者からの返答
Thank you for your kind review and for choosing us again, especially for the 25th Anniversary Philosopher’s Stone event! We're sorry to hear about the ticket issue, but we're delighted that Sohail was able to step in and help. We'll be sure to pass on your appreciation to him. We truly value your continued support and look forward to welcoming you back for your 9th visit! 😊
N
NorthStar01097762553
August 24, 2026 · via Tripadvisor
Friendly drivers
It was a very good experience! The drivers were also very kind to me.
事業者からの返答
Thank you for your wonderful feedback! We’re delighted to hear that you had such a great experience and found our drivers so friendly and helpful. We really appreciate you sharing your experience with us and hope to welcome you again for another Golden Tours experience.
S
Sean_Q
August 18, 2026 · via Viator
Fun Harry Potter ride - set return time
Harry Potter bus was easy smooth and fun ride to WB Studios. They provide a set return time which I understand but is challenging. If you want to stay longer and return back to some areas. We took an Uber back due to this.
X
X157IVpatrycjaw
August 13, 2026 · via Tripadvisor
A very good ride
A very convenient transport from WBS London to London Victoria Station.
事業者からの返答
Thank you for your lovely review! We are delighted to hear that you found the transport convenient and enjoyed the journey from Warner Bros. Studio Tour London to Victoria Station. We hope to welcome you again soon!
J
Janet8840
July 23, 2026 · via Viator
Give yourself plenty of...
Give yourself plenty of time. There is so much to see. Even if you aren’t a Harry Potter fan, it is amazing/
D
daniellejL5167QO
July 19, 2026 · via Tripadvisor
Golden tours harry potter
I booked goldentours to travel from London Baker street to harry potter studios and found it very easy to arrange. however I did have a problem when I arrived to board the bus as you have to have a ticket to the studio to travel and because i was a carer i was told by the studio I need to pick my ticket up at the ticket office when I arrive which caused a problem with goldentours as they wanted to see evidence I didn't have. This is something they should be aware of.
I also feel not enough time is given to be able to walk around and see everything as we had to rush halfway to make it back on time for the bus.
Apart from this the harry potter studios experience was amazing.
事業者からの返答
Thank you for sharing your feedback. We are pleased to hear you enjoyed the Harry Potter Studio Tour experience. We apologise for any inconvenience caused regarding your travel arrangements. We would like to clarify that we clearly advertise that all guests must have a valid Studio Tour ticket or proof of purchase before boarding, as tickets are not available to purchase at the bus departure point. We appreciate your comments and understand the difficulty this caused in your situation. We will continue to review our communication to help ensure guests are fully aware of the requirements before travelling. Thank you again for your feedback.
C
Chantal G
July 5, 2026 · via Tripadvisor
Good means of transport
We went to the Harry Potter Studio Tour with Golden Tours. The bus arrived on time and it was clean. We were promised a Harry Potter movie during the trip, but the screens were not working. Too bad.
事業者からの返答
Thank you for your feedback. We are glad to hear your transfer to the Harry Potter Studio Tour was punctual and that the coach was clean. We are sorry the onboard screens were not working as expected during your journey. We appreciate you bringing this to our attention and hope you still enjoyed your visit.
T
Travelbugbabay
June 30, 2026 · via Tripadvisor
Movie wouldn’t play on outbound trip . We were actually looking forward to watching the movie worked on return bus
Not ideal movie wouldn’t play
事業者からの返答
Thank you for sharing your feedback. We are sorry to hear that the movie was not available during your outbound journey.
We understand that this was part of the experience you were looking forward to, and we apologise for the disappointment caused. We appreciate you bringing this to our attention and have shared your comments with the team for review.
We hope you still enjoyed your visit to Warner Bros. Studio and would be pleased to welcome you again in the future.
N
Nazekz
June 22, 2026 · via Tripadvisor
Amazing trip
Amazing trip till the studios
Andrea did just great
事業者からの返答
Thank you for your review! We're delighted to hear you had an amazing trip and enjoyed the journey to the studios. We'll be sure to pass your kind words on to Andrea—she'll be thrilled to know she helped make your experience special!
M
melanie g
June 14, 2026 · via Tripadvisor
Warner Bros tour
Fantastic tour . Easy to book with Golden Tours . Regular updates via WhatsApp. All on time . Brill, professional service. Definitely recommend
事業者からの返答
Thank you for your great review! We're delighted to hear you had a fantastic experience on the Warner Bros. Studio Tour transport service. It’s wonderful that the booking process, WhatsApp updates, punctuality, and professional service all met your expectations. We truly appreciate your recommendation and hope to welcome you again soon!
