Vipac took care of everything for me in Peru. From airport transfers to tour guides in cities and archaeological sites. I highlight the guide Gabriel who led me to the Sacred Valley on a private tour for two days. Gabriel gave me a real history lesson! In addition to being extremely kind, speaks Portuguese fluently and makes beautiful photos! Another guide who helped me a lot in Machu Picchu was Ronaldo and also made great records. I recommend Vipac!
事業者からの返答
Ficamos muito felizes em saber que sua experiência com a VIPAC foi tão especial.
Agradecemos por destacar o trabalho do Gabriel e do Ronaldo. Compartilharemos com muito carinho seus elogios, e temos certeza de que eles ficarão felizes em saber que contribuíram para tornar sua viagem ainda mais memorável com seus conhecimentos, atenção e dedicação.
É uma grande satisfação saber que você se sentiu bem acompanhado durante toda a jornada pelo Peru, desde os traslados até os passeios pelos nossos destinos mais emblemáticos.
Muito obrigado pela confiança e pela recomendação. Esperamos recebê-lo novamente em uma próxima aventura pelo Peru!
Equipe VIPAC Travel
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CristinaS1595
April 30, 2026 · via Tripadvisor
Perfect service!
At each arrival there was a plaque with my name, I received the WhatsApp with the information of the tours the next day, reminding me of the schedules and what I should take. Comfortable van service, very well prepared guides. You can hire that is first!
事業者からの返答
Que ótimo saber da sua experiência!
Quando cada detalhe é cuidado com antecedência — desde a recepção, a comunicação diária até o acompanhamento nos passeios — tudo se torna muito mais tranquilo e prazeroso para o viajante.
Ficamos felizes com sua recomendação e por saber que conforto, organização e preparo fizeram a diferença. Esperamos poder recebê-lo novamente em uma próxima jornada pelo Peru.
Equipe VIPAC Travel
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raissam941
April 30, 2026 · via Tripadvisor
Amazing trip to Peru
Everyone very kind and attentive!!
Excellent team!
事業者からの返答
Que bom receber um comentário assim!
Gentileza, atenção e um time comprometido fazem toda a diferença para que a viagem seja leve e especial do começo ao fim.
Ficamos felizes por termos feito parte dessa experiência. Esperamos recebê-lo novamente em uma próxima jornada pelo Peru.
Equipe VIPAC Travel
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Curious67944589829
April 14, 2026 · via Tripadvisor
Standard transport
It worked as expected.
Usual transport
事業者からの返答
Agradecemos por compartilhar sua avaliação.
É positivo saber que o serviço funcionou conforme o esperado e cumpriu su propósito de forma adequada durante o trajeto.
Esperamos poder atendê-lo novamente em uma próxima viagem pelo Peru.
Equipe VIPAC Travel
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Annette P
March 19, 2026 · via Tripadvisor
Excellent transfer from airport to hotel.
I met Johnathan as I came out of Customs. We went straight to the vehicle. Johnathan spoke English and the driver spoke some English. They gave insights to Lima as we passed significant sights on the way to the hotel.
事業者からの返答
It’s great to hear that your arrival and transfer were smooth and well coordinated, allowing you to start your trip in a comfortable and relaxed way. First impressions matter, and we’re glad the journey to your hotel included a helpful introduction to the city.
We appreciate your feedback and hope to assist you again during your next visit to Peru.
VIPAC Travel Team
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Carlos Alberto M
March 16, 2026 · via Tripadvisor
Very punctual and professional, comfortable vehicle.
Careful employees,
Punctual and efficient.
事業者からの返答
Agradecemos por compartilhar sua avaliação.
É muito positivo saber que a pontualidade, o conforto dos veículos e a atenção da equipe contribuíram para uma experiência eficiente e bem organizada.
Esperamos poder acompanhá-lo novamente em uma próxima viagem pelo Peru.
Equipe VIPAC Travel
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P5066GArafaels
November 6, 2025 · via Tripadvisor
PERFECT SWITCH
The transfer took place normally, the driver was already in position when we arrived at the airport, and on the day of return, he also arrived on time.
Very new vehicles with air conditioning and well-educated and sought-after drivers
I recommend!
事業者からの返答
Thank you very much for sharing your experience and for your recommendation.
We are glad to know that your transfers were smooth and punctual, and that you appreciated the comfort of our vehicles as well as the professionalism and courtesy of our drivers.
Providing reliable, high-quality service from the very first moment is a priority for us. We would be delighted to assist you again on your next journey in Peru.
Team VIPAC Travel
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200rosarioi
May 12, 2025 · via Tripadvisor
Incompetent and unprofessional
Worse service ever! Booked a service for 8 people they showed with a car for one. They were completely incompetent and unprofessional unable to fix their mistake.
I had to book with another company after 45 minutes waiting for them to fix the problem. They still charged me even when it was their mistake! Terrible
事業者からの返答
Dear traveler,
We sincerely regret the inconvenience you experienced and understand how frustrating this situation must have been for you and your group. This is certainly not the level of service we strive to deliver.
Please accept our deepest apologies for the logistical error and the delay in resolving it. We are currently reviewing what went wrong to ensure this does not happen again. Your feedback is being taken seriously, and we would appreciate the opportunity to investigate this case further and clarify the charge you mentioned.
If you haven't already, please contact us directly at tours @ vipac.travel so we can address this matter personally and find a resolution.
Thank you for bringing this to our attention.
S
Sherpa29917359624
November 26, 2024 · via Tripadvisor
I didn't like the schedules.
They take us to the airport too early, they do not accept the suggestions of tourists. Bad attitude from Guide Mario.
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anarodbard
September 16, 2024 · via Tripadvisor
Translation and tours in Lima.
Service provided within our expectations, I recommend this company, are serious and ethical professionals!
Guides were very kind and helpful.
事業者からの返答
Muito obrigado por seu feedback! Ficamos felizes em saber que o nosso serviço atendeu suas expectativas e que nossos guias se destacaram pela gentileza e prontidão. Agradecemos sua recomendação e confiança em nossa equipe. Será um prazer recebê-lo novamente em futuras viagens!
