マンタレイ体験

We were incredibly fortunate to encounter three enormous manta rays. They gracefully looped and circled around us for more than 20 minutes—an absolutely breathtaking experience. These gentle giants were truly the highlight of our trip to Fiji and a memory we will never forget.

I had a terrible experience with this company! I had booked the manta experience, but when I asked the staff for information on the correct stop to go to the resort, I was told that I didn't have to get off there. But at the next stop, I asked again and was told that I had to get off at the previous stop! They told me that I had to pay $100 to take a private boat to go to the resort, and even though it was a complete rip-off, I accepted because I risked losing all the money I had paid for the experience! However, upon returning, with a clearer mind, I realized that it had been a mistake by the company and that I shouldn't have paid for it! I asked the staff for assistance, but more than three people pretended to be interested and then left me there without ever coming back! So I spoke to the manager to get a refund, just for the additional boat, but he tried to make me fill out the form incorrectly, making me understand that they didn't want to refund me that money. In the end, they took me to see the recording footage and tried to make me look like an idiot by showing me images of me drinking coffee at another point in the trip. I had to insist a lot, and after half an hour of searching, we found the exact spot in the video, but they tried to deny it even in the face of evidence! I wrote an official complaint to the company, and they didn't even bother to respond! They treated me like an idiot even though it was their mistake, and now they're ignoring me! Not even a butcher's shop would offer this kind of service! I'll never have any experience with this company again!

Awesome trip from the hotel pick up to the hotel drop off and all the activities on the tiny island including a very tasty meal and free local beer,wine and soft drinks. Read the brochure regarding half day South Sea island Cruise and that is exactly what you get an unforgettable experience.

I did Manta Ray experience. 3 hours one way, that's 6 hours for travel alone. So there's only a few hours for eveything else When we got there we had to be rushedand no Manta Ray to be seen. For the price, it's a waste of money.

7 of us (5 adults and 2 children) booked what was billed as a "Manta Ray Experience." The tour consists of a 3-hour morning boat ride to the Yasawa Islands to a resort called Mantaray Island Resort, then a snorkel trip where you are supposed to snorkel with Manta Rays, followed by lunch, and a 3-hour boat ride back to Port Denaurau in time for dinner. First, check-in was very smooth and easy. The boat ride (a ferry, really) was stunning. We enjoyed it very much. Lunch at the resort after snorkeling was delicious. And the boat ride back was also nice (although not as stunning as it is in morning light). Here's what wasn't good: THEY LIE TO YOU. Manta Rays don't like low tide. Low tide is around noon, when they took us out to the snorkel spots. They knew we wouldn't see any Manta Rays. In fact, the guides admitted that they hadn't seen Manta Rays in the afternoon for quite some time. Indeed, other than seeing one at 7am that morning (during high tide), they hadn't seen any Manta Rays at all for many days. I mention this because I specifically asked when I booked how often they DON'T see Manta Rays. They told me around once a week. At the time they made this statement - on the day before our tour - they hadn't seen a single Manta Ray for an entire week. This would have been useful information to have when I booked. Also, at the time we booked (the day before the tour), they knew what time low tide would be. They knew Manta Rays don't like low tide and don't go out in it. They knew we weren't going to see Manta Rays. They did not tell us. I would have made different choices. I would not have spent more than F$2200 on a tour that they knew would not deliver what they promised. So while the ferry ride there was lovely and I enjoyed my fish tacos, WHAT I PAID FOR WAS SWIMMING WITH MANTA RAYS, AND THEY INTENTIONALLY WITHHELD INFORMATION FROM ME THAT THEY KNEW AND I DID NOT ABOUT THE LIKELIHOOD OF SEEING THE PROMISED MANTA RAYS. They can't control mother nature, no doubt, but they should be forthcoming with information they know - especially when asked point blank by a customer. These people are crooks. I wouldn't take another tour from them, nor would I recommend them to others.

well no rays but that is nature (they are tidal) cant have it all but this was one if not the best reef i have snorkled clean healthy reef fish fish fish everywhere and lots of schools a couple of reef sharks, eels and nemos nice current so you just needed to float and kick a little & and hour and a half was gone like that. will go back next time i am in fiji.

Once in a life time chance and fully understand no guarantees but it was so rushed. No manta rays and the coral reef was disappointing. We were not offered the trip another day for £75 which was stated on the paperwork.

Viator needs to include more information about this experience so that people can plan accordingly. Had we known, we would not have planned a day trip because it was very rushed and we would have planned to stay at the Manta Ray Island Resort overnight. It's a 3 hour ferry ride from the port and upon arriving (around 11:30/12), it's a very rushed experience because you get a quick intro and go out to sea for snorkeling / scuba diving for about an hour and then rush to the lunch that comes with the experience (very yummy - but still felt rushed the whole time). Pickup for the ferry back to the port is between 2-2:30, sometimes 3, and then it's a 3 hour ferry ride back to the port. This a 6 hour commute time for not a ton of time in the water to immerse in the beautiful underwater world. Nice if you like ferry rides, but you're paying to immerse yourself in the manta ray experience / underwater world. The guide and people were extremely friendly, but the hour or so in the water was so short compared to the travel time. While we didn't see manta rays because the tides were low, we saw so much underwater life and such amazing types of reefs that we have never seen elsewhere. I recommend staying here overnight rather than the day trip.