This is definitely NOT a holiday lights tour. We saw virtually no Christmas lights. This was some tour that was already operating and was rebranded as a holiday lights tour. Everyone on the bus was upset because it was so obviously bait and switch. The driver and tour guide were lovely, but not at all worth the price . Only have one star because I couldn’t give zero.
事業者からの返答
Hi Dawn_G, thank you for your honest feedback. We are sorry to hear you did not enjoy the recent visit with us and that the Lights tour was not up to your expectations. Please reach out to us directly so we can assist further. Best, Denisa from Big Bus Tours
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Wendy_T
December 13, 2025 · via Viator
The lights were few and...
The lights were few and far between. Lots of great history, but we were really looking for more holiday focus.
事業者からの返答
Hi Wendy! Thank you for your review. We are happy to hear that you enjoyed our tours. We hope to see you soon! Ana from Big Bus Tours.
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748raylenew
December 29, 2024 · via Tripadvisor
Holiday lights night tour Dec 2024
This holiday night light tour was fun & the history was good.
Rafael the driver and Doug the tour guide did a fantastic job!
事業者からの返答
We are so glad to hear that you enjoyed it! Rafael and Doug are pros, thank you for the kudos to them. Thanks for joining us, and Happy Holidays!
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Supreet_B
December 21, 2024 · via Viator
Doesn't refund or let you reschedule
Doesn't refund or let you change tour date. I would steer clear of this event and go to one with more scheduling flexibility.
事業者からの返答
Thank you for sharing your thoughts with us. We're truly sorry to learn that our tour didn't meet your expectations. If you haven't used your tickets yet, we would be happy to help you reschedule for a different date. Please reach out to us directly so we can assist you further. We hope to welcome you back for another exciting experience soon.
