オープントップバスで行くニューヨークビッグバス観光ナイトツアー

Our tour guide was VERY knowledgeable...Jimmy is awesome...more importantly he loves his job..and that makes the tour even better ....Keep up the good work Jimmy (aka Brad Pitt--- and hes single ladies lol)

I bought a ticket for my family but was never able to enjoy it due to Madonna's event in the blocks; I requested a refund, and the questions about it are absurd. It is enough to verify the ticket number and see if it has been used. It's that simple. Terrible communication and terrible refund process. We are tourists, and the experience was unpleasant. I returned to my country and never received the refund for activities in Times Square. I am going to post this on my wall; I have around 14,000 contacts as a content creator and online seller. In fact, I will make a review video of this experience so that it does not happen to anyone else. I will give them 24 hours for the refund; otherwise, they will be famous.

An excellent way to get around the city. Great commentary. Booked two days but after speaking to staff we got an extra day free by posting on the Ho City site that I had booked the Big Bus Tour through. There are two routes uptown and downtown so able to see what we wanted to see in Manhattan. Highly recommend even

We bought our tickets online. When we arrived with plenty of time to spare, before I could say anything, we were told our bus had left already! Of course it had not already left. They were trying to sell us more tickets!!! Very scamish. Anyway, we eventually got checked in with the tickets we had purchased online and the ride was fine. Nothing to write home about. The guide was very nice but we had much better experiences with other guides in NYC who were funny and knowledgeable.

I had an absolutely terrifying experience with Big Bus in New York, an abysmally poor quality service that ruins any vacation. Salespeople employ nightmarish intimidation tactics: they encircle you like predators, snatch your phone from your hands without permission and book tickets for you. The digital audio guide is pathetic and childish, with silly comments, which replace any useful information, making the tour a waste of time. Buses are filthy and dilapidated: dirt everywhere. Drastico tips Stay away from Big Bus: it's an expensive scam with endless waits, mediocre drivers and staff chasing their percentage.

Guide Aaron was excellent, demonstrating extensive knowledge of the city. Brooklyn's neighbourhood and history were insightful.

The feel like temperature was -4 degrees. They stated the buses were heated. THE BUSES ARE NOT HEATED. We got on 4. We were so cold due to the wind with bus moving we just took subway instead. Disappointed that all employees have to lie to get a sale. Integrity should be a business value.

Good experience to visit the city. Different stops although for my taste I should have more stops. I still recommend it as it explains you.

The bus went to all the places that they say they do, however on the map the pick up and drop off places are not marked with addresses that you can read. This makes it hard to find a place to get back on, especially if you wander around. The bus we were on, Sunday, December 8, 2025, kept stopping in the middle of road for the driver to come up and top and yell information about where we were. We thought this was very unsafe, we could not understand what she was saying, because she was yelling, and people were blowing their horns for us to go. We were plugged into the system and was getting information that way as well. I have taken this tour bus before when in NY and it was much better.

Great way to see the city at night Very good on bus guide informative and when we did the trip on the 26/11 he kept it up even the rain