ペナ宮殿と公園のチケット
説明
ポルトガルで最も息をのむようなランドマークの1つであるペナ・パレス＆パークの魔法のような世界を探索しましょう。 色とりどりの王室、壮大なテラス、夢のような森の小道を歩きます。 まるで絵葉書のために作られたかのような、リアルなおとぎ話に足を踏み入れるチャンスです。 特に繁忙期には、ほとんどの訪問者が事前に予約しなかったことを後悔しています。 見逃してしまうような人になってはいけません。 旅の完璧な瞬間は、チケット1枚で十分です。 今すぐ予約して、いつまでも心に残る思い出を作りましょう。 ハイライト ― ペナ宮殿と周辺の公園へのフルアクセス ロマンチック、ゴシック、ムーア風のデザインが美しく融合 シントラ島と大西洋の素晴らしい景色 ご家族、カップル、一人旅に最適 リスボンからの簡単な日帰り旅行（ガイド付きまたはセルフツアーあり）
ツアーオプション
旅程
ペナ宮殿＆公園チケットで、おとぎ話の世界へ。ポルトガルのシントラで最もカラフルで象徴的な観光名所。 王宮ホール、ロマンチックなバルコニー、別世界のようなのどかな庭園を散策しましょう。 これは単なる訪問ではなく、メイキングでの思い出です。 ヨーロッパで最も魔法のランドマークの1つを逃した後悔をスキップしてください。 特に週末や祝日はチケットがすぐに売り切れます。 今すぐ予約して、ポルトガル旅行を本当に忘れられないものにしましょう。 優雅さ、歴史、羨望に値する眺めを感じてください…すべてが中であなたを待っています。
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児は大人の膝の上に座る必要があります
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
レビュー(13)
PROCEED WITH CAUTION WHEN BOOKING THIS ACTIVITY. I booked with this company and was charged more for the park alone than what a combo park-palace ticket costs at the ticket counter at Sintra. The booking process is very misleading as you are prompted to pick a time, which is only required for the palace. In addition, it says in bold Palace AND Park Tickets and only reads "park only" in fine print after booking. Be very careful when booking that you are getting a combo ticket which includes both the park and palace. Or just wait to buy upon arrival where tickets are cheaper anyway.
Thank you for sharing your feedback. We are sorry to hear that there was confusion regarding the ticket type purchased. We would like to clarify that the product description, ticket title, and booking details clearly specify that this ticket is for the Park only and does not include entry to the Palace unless a separate combo ticket is selected during booking. The time selection shown during the booking process is a standard requirement of the attraction's ticketing system and does not automatically indicate Palace access. We always encourage guests to carefully review the inclusions and exclusions listed before completing their purchase. Ticket prices may vary between online travel platforms and on-site ticket counters due to service fees, taxes, currency conversion, booking convenience, and customer support services provided as part of the booking experience. We appreciate your feedback and will continue working to make our product descriptions as clear as possible for future travelers.
Once in a lifetime opportunity to visit the Pena Palace was ruined by unprofessional tour company. We booked in advance in order to get in during a timed slot. We received meeting intructions. On the morning of our visit our reservation still said "pending'. When I reached out they promptly cancelled citing "technical issues". It was too late to secure tickets to enter the palace at that point. We visited the grounds, which were expansive. But missing out on entering the Pena Palace, the prime attraction in Sintra is inexcusable. Do not book this!
We are truly sorry for the disappointment caused to your experience. Unfortunately, due to unexpected technical issues from the supplier side, your reservation could not be confirmed as planned, and the cancellation was processed immediately to avoid further inconvenience. We completely understand how important visiting Pena Palace was during your trip, and we sincerely regret that you missed the opportunity to enter the palace. Please accept our apologies for the inconvenience and frustration caused.
When we arrived at the palace, they scanned ours tickets and the tickets would not work…the tickets were invalid…so basically we got scammed
We are extremely sorry for the inconvenience caused. Your entry tickets were shared with you on WhatsApp and also sent through the Viator chat for easy access. We tried to contact you but did not receive a response. Please kindly note that we are a genuine and professional travel company, and we do not scam any guests. The tickets were issued accordingly, and we truly regret the difficulty faced at the venue. Thank you for your feedback.
My tickets had the wrong bar code on them, so I wasn't able to use the ticket for my tour. I paid $190 for a no-wait experience, and wasn't even able to use them. Their website offers no way that I could find to complain or request a refund. This company should be avoided! I wouldn't recommend!!
Dear Sir/Madam, We sincerely apologize for the inconvenience caused. We would like to clarify that all tickets issued from our side are valid and generated through official systems. There is no possibility of incorrect or invalid barcode being shared. In many cases, such issues occur when tickets are not scanned at the correct entrance or location, or if the instructions are not followed properly. We always share complete details, including entry points and usage instructions, via WhatsApp. We also provide full customer support, and the customer could have contacted us at the time for immediate assistance. We are always available to resolve such issues on priority. We take such claims seriously and are ready to investigate further. Kindly share the exact details so we can verify from our system records.
Both Sintra and the Pena Palace have not been worth spending a day outside Lisbon. Better to stay in Lisbon. The Palace itself is nothing spectacular, there are many better refurbished in Europe that are more easily accessible and entrance free. Here you have to pay for the bus to take you to the mountain, then another bus from the stop to the Palace, then a ticket for the park and for the Palace. All in all, too costly for nothing.
We purchased tickets for 1300, waited in line for an hour then the security told us our tickets were for 1600 and denied us entry. Viator refused to issue a refund even though they sold us invalid tickets. This is a scam
We are truly sorry to hear about the inconvenience faced by our mutual customer. After checking with our team, we can confirm that the tickets provided were valid for the 13:00 entry slot as mentioned on the voucher. Unfortunately, entry before the scheduled time is not permitted by the venue.
Be prepared to be overrun with tour groups pushing and shoving their way through. Arrive much earlier than you think you should and stay longer than you think you will. Be patient. It’s a beautiful building and grounds but way too many other people.
Great experience, amazing palace and surroundings, the Sintra town also incredible interesting and beautiful, lovely places to eat and buy high quality souvenirs
Thank you for your wonderful feedback. We are delighted to hear that you had a great experience exploring Sintra and enjoyed the beauty of its palace, town, and surroundings. It’s truly a remarkable destination filled with charm and culture. We look forward to helping you plan your next amazing trip with Dream Fly Tourism LLC.
Tickets purchased included palace (reaerved for 11:00am) and park entrance. We were told at the palace ticket office that our ticket did not include palace tickets. Sent email to viator and message the agent of the iasue. No response and up to no1lw have not heard back from Viator nor agent.
We are very sorry for the confusion and the inconvenience caused during your visit. Please note that your feedback is very important to us, and we are reviewing this matter with our team to ensure it does not happen again. We regret the delay in response and truly appreciate your patience and understanding. Warm regards, Dream Fly Tourism LLC
We went through the ticket gate because we received the entry tickets from Dream Fly Tourism the day before, and spent some time walking around while waiting for the start time. As instructed, we messaged on WhatsApp to connect with the guide. We did receive a reply, but when we asked where exactly to meet, there was no further response. Unfortunately, this meant we completely missed the tour. This was really disappointing as it disrupted our entire day and travel plans. We made every effort to be on time and follow the directions given, but without clear communication from the guide, we were left without the experience we paid for. We even sent a complaint and possible partial refund to Dream Fly Tourism and still have not received a response. Very unprofessional!
We sincerely apologize for the inconvenience and understand your disappointment. Your feedback is very important to us, and we are already reviewing this matter with our team to improve communication. We truly value you as our guest and hope to have the opportunity to serve you better in the future. Warm regards, Dream Fly Tourism LLC
