This was a real waste of almost $1,000. All the guy did was get us in the gate and move us to the front of the line. None of this was necessary. There was nothing provided that was above and beyond buying the tix ourselves in line. There was a “friend” of his there who actually bought the tix and got us up to the front. I don’t understand why we were charged $700 for this. He took photos with OUR camera phones and honestly his photos were not very good. This just feels like a big scam. I’d like a refund.
事業者からの返答
Thank you for your feedback. We are sorry that the experience did not meet your expectations.
However, several points in this review do not accurately reflect the service provided.
This was a private experience including pre-arranged Eiffel Tower access, dedicated assistance, coordination throughout the visit, and photography. The price therefore covered the complete private service and organization, not simply the cost of an admission ticket.
The second member of our team was present for operational coordination. As this was a short-notice booking, the admission tickets had to be coordinated separately and handed over to the assigned guide to ensure the visit could proceed smoothly.
Regarding the photographs, all photos are intentionally taken using the guests’ own phones for privacy and safety reasons. This is clearly stated in the tour’s listed inclusions. Our guide assists with taking photos using the guests’ devices; professional photography equipment is not part of the experience.
We also strongly disagree with the characterization of the experience as a “scam.” Guests may feel that a service did not represent good value for them personally, but that is very different from suggesting that no service was provided.
We remain confident that the service booked was delivered as arranged.
X
X9794ILbrandond
July 9, 2026 · via Tripadvisor
Lovely eiffel tower
Our private Eiffel Tower tour was fantastic! The guide was friendly, knowledgeable, and made everything easy from start to finish. Having pre-booked summit tickets saved us time, and the views from the top were absolutely breathtaking. We also got some wonderful photos. A memorable experience that I'd happily recommend to anyone visiting Paris.
3
320yukia
July 8, 2026 · via Tripadvisor
Fantastic experience with Family
We had a fantastic experience from beginning to end. Meeting our private guide was easy, and they made the short walk to the Eiffel Tower enjoyable by sharing interesting facts about its history before we even entered. Having the pre-booked summit tickets saved us time and made the whole process much less stressful.
The guide stayed with us, explained the different levels of the tower, pointed out famous Paris landmarks from above, and even helped us take some amazing family photos. Reaching the summit was definitely the highlight—the panoramic views over Paris were unforgettable.
The entire tour felt well-organized, personal, and relaxed.
If you're looking for a hassle-free way to visit the Eiffel Tower with a knowledgeable private guide and guaranteed summit access, this is an excellent choice. Highly recommended!
K
Kimberly_D
July 4, 2026 · via Viator
Antony Was A Great Driver!
Our driver Antony was outstanding!! He accommodated the changes we made to our tour. When our 2nd tour guide was late he communicated with them and got everything straightened out. He made sure we saw all of the sites that were important to us. When I shared I had a leg injury he made sure to park as close as possible to all stops and insured I didn't have to walk far to get into the van. He helped me get in and out of the van also. I plan to use him every time we visit Paris. I can highly recommend him!!
D
D8181VChannahb
June 29, 2026 · via Tripadvisor
Greatly recommended ♥️
The tour guide did very well and I learned so much about the eiffel tower and other Paris landmarks that I didn’t know about before. Very interactive and funny
J
jdgvjm
May 12, 2026 · via Tripadvisor
Eiffel Tower night visit
Great experience, our guide was knowledgeable and very friendly offering great tips about other sites to visit while in Paris.
R
R8159RDkennethm
March 28, 2026 · via Tripadvisor
Informed and personable guide. We had a great experience despite a chilly rain. Well worth it.
A very good, interesting and learning experience, and exciting too.
事業者からの返答
We thank you so much for your kind review.
It's our pleasure to have you as our customers.
We hope to serve you again very soon.
4
454aysea
August 25, 2025 · via Tripadvisor
Great experience with a friendly guide!
Very friendly, responsive and flexible guide. Accommodating and willing to support. Great time at the Eiffel Tower. Appreciated the insights and recommendations of our guide.
S
Steve B
October 16, 2024 · via Tripadvisor
Perfect afternoon at the Eiffel Tower!
Our guide, Srishti was amazing! She guided us through the lines and gave us so many interesting facts about the Eiffel Tower. Srishti was able to take some great pictures of us around the Eiffel Tower.
事業者からの返答
We thank you so much for your kind review.
It's our pleasure to have you as our customers.
We hope to serve you again very soon.
S
Swati_M
June 14, 2024 · via Viator
Private guide was great
Our guide was very knowledgeable and friendly. It was great to have a private guide. We went at out own pace.
事業者からの返答
It's our pleasure to have you as our customers.
We hope to serve you again very soon.
