Stunningly beautiful park but seeing as how I managed to fall not once, but twice, maybe helmets ought to be offered as an optional add-on to the bike rental?
Also, be sure to have breakfast, or consider bringing a snack- doing the full bike/hike is a good distance.
事業者からの返答
Thank you for taking the time to share your feedback! We are so glad you enjoyed the stunning beauty of the park and the full bike and hike adventure.
We appreciate you raising the point about helmets. Safety is a top priority for us, and offering safety helmets as an optional add on for our biking tours is a fantastic, practical suggestion that we will certainly review with our team. Thank you as well for passing along that great tip about fueling up with breakfast and packing snacks, the full route is definitely a workout!
We hope you are recovering well from those tumbles, and we would love to welcome you back for a smoother ride next time! Cheers!
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_E1108CL
December 14, 2025 · via Tripadvisor
My best tour in Kenya
It was a wonderful tour in my trip to Africa. Jimmy is an amazing guide, he talked very interestingly and in detail about every animal, about mountains, faults. We visited Hills Gate and Lake Naivasha in one day. It was my best tour in Kenya, thank you very much
D
Dietgard H
December 13, 2025 · via Tripadvisor
Outstanding activity
The overall package was simply right .
The whole tour was wonderful and interesting .
The guide was extremely friendly and informative.
Can highly recommend this activity to anyone!!!
R
robinrH3995RX
November 19, 2025 · via Tripadvisor
Local knowledge and hippos!
From the moment Joash collected me from the hotel he was pleasant and full of local information. He arranged all the day seamlessly. It was an excellent opportunity to see the animals from the bicycle and walking. The boat ride was a highlight for me. The hippo families were amazing. I felt safe and looked after all day, which was great for a woman travelling alone. I would recommend highly
事業者からの返答
Hello, Thank you so much for your incredible review! We are absolutely thrilled to hear that your solo trip with Joash was so memorable and seamless. Joash is a valued member of our team, and we are proud that he provided you with such a pleasant, informative, and safe experience. We agree that the combination of the bike/walking safari and the boat ride makes an excellent day!
We appreciate your high recommendation, and we look forward to assisting you with future adventures! Cheers!
F
Footprints502622
November 9, 2025 · via Tripadvisor
Hells Gate NP to heavenly boat ride
Josh Whats apped when he would be at the hotel, navigated through the traffic and truck traffic very safely, very friendly and good local knowledge. Had looked at the weather and planned our trip with us. Had a really excellent bike tour and superb boat trip, lots of wildlife including hippos, African fish eagles. Wildebeest, Marabou Stork, Giraffe, Zebra, gazelle, impala and waterbuck.
事業者からの返答
Hello, Thank you so much for taking the time to share this fantastic, detailed feedback! We are thrilled to hear that Josh provided such an excellent experience. It's wonderful that his safety-conscious driving, friendly demeanor, and great local knowledge contributed to such a smooth start, and we're especially pleased to hear the bike and boat trips were superb. Seeing such a wide variety of wildlife—including the hippos, African fish eagles, wildebeest, and more—is truly special. We will be sure to pass on your high praise to Josh directly. We hope to welcome you back again soon! Cheers!
D
Diane L
October 18, 2025 · via Tripadvisor
A beautiful day of discovery from nairobi
We had a great day: Our guide jimmy was very patient and is a very careful driver. We loved the bike ride among the animals, walking in the canyon. The boat ride was breathtaking with pelicans, eagles and hippo. I really enjoyed being able to discover the island of the crescent from the lake.
A good day of discovery since nairobi.I recommend without hesitation!
事業者からの返答
Merci infiniment pour ce magnifique retour ! 🤩
Nous sommes ravis d'apprendre que vous avez passé une excellente journée de découverte et que les efforts de notre équipe et de Jimmy (notre guide-conducteur prudent et patient) ont été appréciés.
La balade à vélo au milieu des animaux, la marche dans le canyon, et surtout la promenade en bateau avec les pélicans, aigles et hippos sont effectivement des moments forts que nous adorons partager. C'est un plaisir de savoir que la découverte de l'Île du Croissant depuis le lac vous a plu !
Votre recommandation est la plus belle des récompenses. Nous espérons avoir le plaisir de vous accueillir à nouveau pour d'autres aventures !
4
407iracemas
October 4, 2025 · via Tripadvisor
Amazing experience
I just wanted to express my heartfelt gratitude for the incredible tour I had the opportunity to experience today. It was truly surprising and exceeded my expectations in every way. The amount of information I learned was beyond what I had anticipated, and I appreciated the depth of knowledge shared with me.
I would particularly like to highlight the commitment, intelligence, and warm hospitality of Jimmy and Dominique, who were my guides throughout the tour. They shared with me the rich culture of Nairobi and various groups from Kenya, making the experience even more enriching. I felt like I gained a new perspective and left feeling like a different person.
Additionally, I want to thank Charles for his exceptional companionship, generosity, and intelligence during our time at the Hell’s Gate park. His welcoming nature made me feel at ease, and I thoroughly enjoyed his company.
Thank you again for an unforgettable experience. I highly recommend your services to anyone looking to explore Nairobi and Kenya's culture.
事業者からの返答
Hello Iracema, Thank you so much for taking the time to share such incredibly heartfelt and generous feedback about your recent tour with us. We were all absolutely delighted to read your great and wonderful review.
It's truly rewarding to know that the experience exceeded your expectations and that you gained a deeper appreciation for the rich culture of Nairobi and Kenya. Making our guests feel like they gain a new perspective is exactly what we strive for.
I will be sure to personally share your high praise with Jimmy and Dominique. Your commendation of their commitment, intelligence, and warm hospitality will mean the world to them. I also want to thank you for highlighting Charles and his exceptional companionship at Hell's Gate. He is a valued member of our team, and your kind words about his welcoming nature and intelligence will be passed along as well.
It was our pleasure to host you, and we sincerely appreciate you recommending our services. We hope to welcome you back for another unforgettable experience in the future!
8
869ernestk
September 20, 2025 · via Tripadvisor
Great combo for a day getaway from Nairobi
This day trip was so easy going, yet diverse, exciting and memorable! Cycling, hiking, boat ride ... perfect combination for animals and landscapes. The ride with Victor was so nice, chit chats on the front seat, so insightful and pleasant. A great choice for an eventful getaway from Nairobi.
事業者からの返答
Hello, Thank you so much for the wonderful review! We're thrilled to hear you had such an easygoing, yet diverse and exciting day. We're
especially glad you enjoyed the perfect combination of cycling, hiking, and the boat ride, and that your ride with Victor was so pleasant. It was a
pleasure having you on the trip, and we hope to see you again soon. Cheers!
P
Panu_from_Germany
August 31, 2025 · via Tripadvisor
A unique experience biking among zebras and giraffes and taking a boat trip to see hippos and pelicans
We had a pleasure to visit Hell's Gate National Park and Lake Naivasha with Jimmy, a great guide and driver. On the way to the Hell's Gate, we had a stop at the top of the Great Rift Valley, with excellent views on this cradle of humanity. Hell's Gate National Park has fantastic landscape and served as model for some iconic scenes in Disney's Lion King. What is unique is that it is allowed to bike there! We did a memorable bike trip, stopping to watch and take photos of zebras, gazelles, giraffes, antelopes, baboons and more. There are no predators in the park, so it is safe to bike. Furthermore, we had a guided walking tour visiting an impressive gorge. After the bike trip, there was a very good lunch at a country club restaurant, followed by a boat ride on Lake Naivasha, seeing (and hearing!) hippos and pelicans and much more. This was a perfect day trip. Jimmy was an excellent guide and we recommend him enthusiastically!
事業者からの返答
Hellow, What a wonderful review! We're delighted to know you had such a great time with Jimmy on your day trip to Hell's Gate and Lake Naivasha.
We love that you appreciated the unique experience of biking among the wildlife and taking in the stunning landscapes that inspired The Lion King. Your positive feedback about the boat ride on Lake Naivasha and seeing the hippos and pelicans is fantastic to hear.
Thank you for your very kind words about Jimmy. He is an outstanding guide, and we're so glad he made your trip so special. We truly appreciate you recommending him! Cheers!
L
lenamB6197ZL
August 27, 2025 · via Tripadvisor
Great start for your Safari adventure in Kenia
Very well organized tour with the best and nicest driver Jimmy that we have ever met and who drove super careful. You drive 16 km per bike and we saw many zebras and in the distance some giraffes. The walk in the gorge is awesome and we enjoyed the boat ride where we saw hippos and many birds.
事業者からの返答
Hello, Thank you so much for your wonderful review! We are thrilled to hear that you had such a memorable experience at Hell’s Gate. It truly is a place of wild beauty, and we are glad you enjoyed biking through the park and spotting its incredible wildlife. Thank you for choosing to explore this remarkable landscape with us — we hope to welcome you back for another unforgettable experience soon! Cheer!
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