I was expecting a tour of Shronbrun Palace. Our guide Chris said it was a waste of time and look at pictures on the internet. We ended up taking a train tour that had headphones. Our guide went with us. I paid for the tickets. Then we bought tickets again to walk the Zoo.
I finally ended the tour.
On our drive back our guide was telling us how he hates the muslims in Vienna ann the Turkish people.
I would really like a full refund!!!
事業者からの返答
You yourself ended the tour after 3 hours 30 minutes with an incoming call asking you to come to a meeting immediately. I explained to you in detail, as it says in the tour description, that this tour is intended to show you the highlights of Vienna, in the 4 to 5 hours of time that we have available, museum visits and castle visits are simply not possible, as these last 1 1/2 hours or longer. That's why I told you that you should do a tour of the castle yourself on another day. You wanted to see the zoo, which is part of the castle park, which took us another hour. Since I expressly mentioned that I was not under any time pressure that day, since I had passed on all other orders and I had unlimited time to present the city, I find it doubly outrageous to now make such claims. Time to visit Vienna does NOT include entrance fees, museum visits and castle visits, where I would then have to go with you and pay myself extra.
This is not intended. I absolutely don't see why you're complaining about it, I drove with you through half of Vienna and as quickly as possible to show you as many highlights as possible. We wanted to drive to the Danube Tower to give you a view of the whole City of Vienna, you wanted to ride the Ferris wheel, which takes more than half an hour. Vienna is no longer a small city, we have two million inhabitants and a relatively large area along the Danube and the mountains. How do you imagine that you can visit museums and castles and still manage all the highlights in four and a half hours? Unfortunately, that is impossible. If you weren't happy with this tour then that's your thing but absolutely not worth a review like this. I always do the tour the same way and the many positive reviews prove me right. Suppose you had taken the tour of the castle, which lasted 50-60 minutes, and then we had done the zoo afterwards, where we also spent 1 hour, 2 hours would have been gone, then your call for the meeting would have come, what would you have seen other than Schönbrunn ? What kind of review would you have written ? 1 star ? I also find it extremely mean that, through my connections, at your request, I organized a table for you at the Figlmüller restaurant, which is always fully booked, for the next day at 7 p.m., which you simply didn't go to, which was extremely embarrassing for me and made me loosing my face. Something like that I never had before. You asked me for my phone number, because you wanted to do a Wachau Tour with me if there would be time left for you. Why you asked me for nother Tour and a reservation in the restaurant if you write now such a review ??
Sorry, thats not to understand and I hope everyone who is reading this will get the same meaning. Your last sentence is apparently a protective claim to obtain a refund. I don't want to comment further on this because I simply find it wrong and unfair of you. Hell shall freeze over you for this review that damages my overall rating