半日でペナン観光：文化、遺産、市内観光

Amazing half a day trip covering George Town. Our guide Lawrence was amazing. He is very knowledgeable and experienced. I would highly recommend this tour.

Anson was an excellent tour guide. He took us to all of the specified sights and provided explanations and background to assist us in our understanding of the culture and history. Highly recommend this tour.

A great introduction to Penang, perfect for first time visitors or those with limited time. Our driver/guide was simply fantastic with very good knowledge of Penang.

The tour guide was very knowledgeable. He showed to u the best of Penang. We enjoyed his company. He also advised us the local restaurant which served authentic food. It was delicious.

This 1/2 day tour was perfect. We got to see so many things and our driver Hussein was awesome. Thanks so much for a great day.

+1

We had a wonderful day with our driver Kris. We were able to customize the entire day with some great input from him. Kris answered our many questions and shared a lot about living in Malaysia. We enjoyed his stories and humour while also seeing many sights on the island. It was like visiting with a longtime friend. It was a most enjoyable day.

+7

Were picked up at the port at 8:30 by driver. Had to go pretty far to his car. Driver was very nice. We were too early for 1. Museum, did not open until 1 hour later, the same at the 2. Museum. So we went to litel India. All still closed. Was fun to stroll through a shopping street without great info. Driver was waiting for us at the end of the long road. Admissions to museum are not incl. figures only cash. Only from 4 pers. with card. I would not book ahead in the future, but on arrival take taxi or rickshaw for a few hours.

This was a terrible experience. We booked this tour after reading the excellent reviews. When we arrived at the cruise terminal after leaving the ship there was nobody with a sign with our names on it. It took us 20 minutes to find our ‘guide’. Turns out that he was only a taxi driver. So we set off in a private car with a driver who, it became immediately apparent had poor English and told us he had been given instructions to take us to 4 places. After five minutes we said we wanted to cancel this booking and get a full refund as it was clearly unsuitable and it was not what we were expecting. The driver contacted the agent who refused our refund request as it stated in the fine print ‘that there was no guide only a driver provided’ - in spite of being charged €106! The driver also took a selfie picture in the car without asking our permission to be in it. While the lesson learned here is to fully see what you are getting beyond just reading the reviews, it feels very sharp practice to hide behind T&C’s to take our money. We subsequently appealed to Viator who couldn’t redress our specific issues. This listing ‘as a tour’ is wholly misrepresentative and is just a taxi ride. Beware.

The service at the pool and happy hour were amazing. Jordy was very helpful and made the stay very pleasant. I highly recommend.

Excellent guide who was very knowledgeable and flexible to suit our interest. He made sure we experienced important historical sites and didn’t miss the tour times.