Very disappointed with our tour that never happened
My husband and I were very excited to learn the history of this ancient city to only end up disappointed because it never happened. We received confirmation that the booking went through, the tour was paid for and we showed up at the correct location, but no tour guide ever came to meet us. When I called and spoke to the tour guide, she said we were never booked and said she would get back to me. She never called me back and then my trip was credited back to my credit card with no explanation.
K
Kim K
September 27, 2025
No show
We booked a private tour which was paid in advance and given a booking reference number and a confirmation number from the tour operator. We probably should have confirmed the tour the day before but we were en route and busy finding our hotel. We waited at the requested rendezvous point but the tour operator never showed. We called her and she said she didn’t have a booking. We ventured out on our own and had a lovely day in Matera.
M
M9215EGchrism
June 23, 2025
Engaging interpretation of a fascinating place
Victoria was an excellent guide concise yet informative, who selected a terrific route and balance of stops. We appreciated the flexible service delivered with an engaging personality and a side of great locals’ foodie tips to pursue independently afterwards. Highly recommend. Thanks again! It was super hot so a private guide is the way to go (one tip, stopping to chat in the shade more often would be good).
A
Allan_k
October 19, 2024
Afternoon in the Sassi
We had an incredible experience with Julia on this tour who was extremely knowledgeable, pleasant, engaging and thorough. Would highly recommend this extremely unique experience and would highly recommend this and other tours with Julia.
R
Rich_E
October 10, 2024
Nice Walking Tour of Matera.
We had a good introduction to the town of Matera, including it’s history and culture, and of course learned the history of the caves. One note is that we got rescheduled several times after being confirmed which was a pain in the neck. We did eventually get a connected with a very nice guide but there was a lot of back and forth at the last minute.
G
Giovanni_C
May 19, 2024
Disappointing
We booked a private tour for 2 people. Our guide was too young and unexperienced with little or none knowledge of history. Visit was very superficial.
Very disappointing.
J
JEANFRANCOIS_C
July 20, 2023
Julia is a a superb private guide
Julia our tour guide was really great and took her time. We had somebody in our group who has a heart condition and she went slowly and at our pace….she even organized a tuk tuk to bring us back up…really to recommend
事業者からの返答
Thank you very much for your comment . It was my pleasure to guide you
L
Linda_B
June 25, 2023
Very good private tour of Matera
Julia was a lovely guide. Matera is a gorgeous town, and we enjoyed or 3 hour tour. We were taken to some interesting spots in the Sassi and given a good history.
A
Aaron_M
June 13, 2023
Wonderful Private Tour with Julia
Julia took such great care of my wife and I on our tour of Matera! She was extremely knowledgeable about the history of the city and took time to explain everything to us in great detail. We loved every minute! Thank you Julia for a wonderful private tour!
事業者からの返答
Thank you very much for your review. I appreciate very much .
Materaの類似ツアーを比較
最安値: Tour in the Sassi of Matera with Casa Grotta and Rock Church — $14
最高評価: Discover Matera, the ancient city - English tour — 4.9 (1,927 件のレビュー)