The Palais Is kept remarkably well, inside and outside too. It takes about 4 hours to visit everything: we loved to walk till the lake and we appreciated the silence and the full immersion in the nature. The gardens are amazing and all the furniture and the regal belongings are very well preserved. Do not forget to take a look at the regal cars and slides.
The restrooms for the visitors are astonishingly clean!
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dagnesemail
July 9, 2026 · via Tripadvisor
Disappointing experience
Disappointed with Gopi, the guide, tour is listed as customizable, but he was very rigid with the itinerary he wanted to provide, was a little rude when we asked if we could trade for something different.
In addition to the fact that we booked a year ago at a lower price and he messaged us a week before the trip telling us that we needed to change to a different tour because the vehicle for the other tour wasn’t large enough for four adults, however, the new tour he had us book still required him to rent a car but he rented a small car that did not comfortably fit 4 adults. ( but cost us $300 more ) Very disappointing.
事業者からの返答
Ms. Dagne. I have led this tour more than 50 times, earning 5-star reviews from over 15 clients. We even got a badge of excellence from Viator. We both know what you mentioned is not true.
I did customize the tour and took you to a windmill as requested. This was not part of the itinerary. The windmill was located in a lovely village and was unknown to most tourists.
I did rent an SUV without charging you any extra fee. Cars in Europe are smaller, and I will be happy to share the bill from the rental company. I paid over €200 for this rental.
The original tour you booked was meant for a family with kids. However, all 4 of you were adults, so I clarified by messaging you. I still mentioned that I am OK to continue with the original tour, but you cancelled it.
I hope you all still had a good time and had some fun memories from the day.
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Patricia_V
August 17, 2025 · via Viator
Beautiful palace and...
Beautiful palace and castle. When we arrived at Palais het Loo we stopped at the stables and saw gorgeous Friesian horses hooked up to a lovely carriage. The gardens were wonderful as well as the Palais.
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richard_g
July 15, 2025 · via Viator
Must stop
Well rounded tour. Very easy going. He had excellent areas to visit he still however always tried his best to get to spots you requested time dependent
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eileenr565
December 24, 2024 · via Tripadvisor
Wonderful personalized tour
Gopinath was amazing. Communication in advance was great. He showed up on time. Car was very clean. He managed all the details. We just rode along (and even napped a bit). The renovated palace & exhibits were amazing. And the medieval castle too. He showed us around with personal commentary and we did the audio tours too. All-around a great day! Thank you!
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Lisa_P
July 22, 2024 · via Viator
Delightful
Gopi was an excellent guide. Extremely accommodating, informative, great time management, friendly. This was a delightful tour experience. A wonderful way to spend the day. I highly recommend it.
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Jared_C
July 16, 2024 · via Viator
A lot of fun!
We had so much fun on the tour! We got to see the beautiful palace and castles and had an amazing history lesson along the way. Our teenage daughters thouroughally enjoyed the excursion as well.
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Mona_B
June 13, 2024 · via Viator
Outstanding tour!
This was an awesome day spent at several beautiful and historic sites! Our tour guide and driver was so informative, professional, and kind! I highly recommend this tour and would love to take another tour from this company!
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Lori_J
June 10, 2024 · via Viator
Must do this tour with Gopi!
This was a fantastic tour! Good was knowledgeable and professional. He was patient with my mom’s need to go slow and use a lift. He was personable and kind. This is a must do itinerary, but Gopi made it even better!
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jbg74
May 30, 2024 · via Tripadvisor
Excellent Tour and Great Driver/Guide
We had an excellent tout with Gopi. The car was clean and comfortable. We visited some interesting castles and palaces. I definitely recommend this tour if you want a reasonably priced private day trip out of Amsterdam.