We had a wonderful day exploring Hangzhou with Phoenix. She was very knowledgeable, kind, and flexible.
We visited Lingyin Temple, two tea farms with tea tastings along the way, the Tea Museum, and Imperial Street. We learned so much about tea and Hangzhou’s history and culture. Knowing my interest in mooncakes and silk, Phoenix also took extra time to help us with both.
She pointed out Hu Xueyan’s Former Residence, which we returned to visit on our own the next day; it was beautiful and an unexpected highlight of our trip.
We truly enjoyed our day with Phoenix and would happily recommend her!
F
Frances_A
September 23, 2026 · via Viator
Check the itinerary and...
Check the itinerary and the price before submitting the booking. I was solo and I was charged too much for the tour for one person and with limited itinerary. I was even asked to pay for the boat ride along the lake, after paying $313. I should have checked the price and the itinerary. At least the tour guide was kind to me and treated me well during the tour.
事業者からの返答
Dear Guests,
Thanks for sharing your feedback. As clearly advertised online, this fully private and customizable tour does not cover any entrance tickets. Guests are free to choose their preferred attractions and pay the corresponding entry fees on-site during the trip. If we included all tickets in the package, the base price would increase substantially. We adopt this flexible pricing policy to accommodate varied travel demands.
Our tour rates are in line with standard market prices. We would like to clarify that your husband gave you incorrect information regarding what was included in this tour package after booked for you.
As for the itinerary, our tour is set for about 8 hour ,your tour guide arranged and showed you all must-see spots tailored to your interests in the time frame.
We are glad you were satisfied with our tour guide’s service.
A friendly reminder to all future guests: Please carefully read the tour’s inclusions and exclusions before placing a booking to avoid misunderstandings.
Cheers!
R
Raymond_T
September 12, 2026 · via Viator
Fun experience, got to choose what i wanted to do
Had a full day of activities which we got to pick and choose. Phoenix was a great guide and basically has enough information to be teaching you the entire time. I would recommend doing some research to decide what you want to do and then theyll realize your ideas into the perfect trip, otherwise you may end up doing stuff you care less about. The feilai peak was the highlight for sure.
S
sarahlN6943FD
September 9, 2026 · via Tripadvisor
A day in Hangzhou
Our guide grace was the sweetest, she knew exactly where to take us and what to show us we had a magnificent day ! It was worth it.
2
235790343
July 26, 2026 · via Tripadvisor
Great day in Hangzhou
I had a terrific 1-day tour of Hangzhou. The tour guide and the driver met me at the train station and took me on a full day tour, including the West Lake, the Longjing tea areas, Lingyin Temple, and Hefang Street. It was a packed day and I highly recommend it. Grace was a terrific tour guide and I highly recommend her!
M
mattkM1732OS
June 30, 2026 · via Tripadvisor
A tour of Hangzhou with Leo (the Lion)
Leo was great. He was very friendly and well versed in all locations we explored in Hangzhou. We loved the boat ride of west lake with all its history explained to us by Leo. Our second stop was the green tea farm and research fields in the mountains in Meijiawu Village. We learned plenty about the healing properties of the tea (Chinas national drink) and were also able to enjoy some. Of course we did purchase some to take home. We were also able to visit the most beautiful Buddhist temple. We finished up with some shopping including a visit to a pharmacy (old school eastern medicine pharmacy) which was very cool.
S
Sightsee610769
June 24, 2026 · via Tripadvisor
Great day trip with our wonderful tour guide!
We had a wonderful day trip with our tour guide Sarah. She is very knowledgeable and is able to explain the story/history of the sites very well. We already visited one of the sites in the itinerary and she attended to this by giving us suggestions on other destinations suitable to us. Thank you for a wonderful day.
M
Matt_N
June 23, 2026 · via Viator
We had a great experience...
We had a great experience with Dannie. We were a party of 5 with grandparents and a child. Dannie did a great job to make sure everyone was comfortable. She took the time to explain everything and we learned a lot at various sites. She also took us to a great lunch spot with authentic local cuisine. Highly recommend.
H
HennersChan
June 13, 2026 · via Tripadvisor
Our day tour of Hangzhou
Had a wonderful day with our guide, Grace for our 1st time in Hangzhou. Grace was super friendly and more importantly for the non Mandarin speakers, spoke very good English. She had a ton of knowledge of the sights we went to including the historic references associated with the places we went to. Highly recommended.
J
Ji_T
June 13, 2026 · via Viator
Hangzhou Delights
Our guide Phoenix was a wealth of knowledge and recommendations. The car was comfortable and clean. Driver was attentive.
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