Nice bus tour of Vienna's highlights followed by a guided tour of the palace. Some reviewers commented that they would have preferred more time at the palace. But you don't need to leave when they do, you can remain on your own after the tour and take the subway back to the opera house (meeting point), or an Uber to wherever you wish. The palace grounds are enormous, and the zoo is not to be missed - you could easily spend several hours at the zoo alone! Eleanor was a fabulous guide. Some folks were put off by her moving us along, but the palace has strictly timed entrance requirements. Don't be "that guy" straggling behind risking it for the those of us who can follow instructions!
J
Julie_M
September 12, 2026 · via Viator
Great tour with Charlie!
A great guided tour with free time to explore the gardens. We had Charlie as a guide and he was wonderful with excellent knowledge to share.
事業者からの返答
Dear Julie,
thank you very much for your kind words!
We are delighted to hear that you enjoyed our City Tour & Schönbrunn experience and look forward to welcoming you again in the future!
K
Kiai_G
September 11, 2026 · via Viator
The tour guide was very...
The tour guide was very knowledgeable about the history of Vienna and the palace ad well. I would definitely recommend it.
D
Dale_J
September 2, 2026 · via Viator
Go on a different tour!
Don’t go on this tour. We started out with the tour of the city where the guide pointed out everything in the city (pharmacies, apartments etc) instead of sticking to highlights. The bus was moving way too fast for us to get anything out of this part of the tour. We were so disappointed with the way the tour guide had no group control (pushing, people running into others) - total disrespect for other tour members and the guide didn’t say a word. The tour guide was too much in a rush for those who were not in the front of the group. He started talking about the next display with only the two in front getting any quality input. By the time the rest of the group got into the room he was already half way into the history. His way of separating the language interpretation was unorganized and confusing. He would say half a sentence in one language, interpret it in another language then go back to the original language he started with to complete his sentence. He spoke into the mic with spit coming out of his mouth. The noise that he made was loud and uncomfortable. We had no fun and got nothing out of a place that we were looking forward to seeing. We wish we could be refunded.
事業者からの返答
Dear Dale,
thank you for your message! We value customer feedback and it is very important to us to hear about your experience. We are truly saddened to hear that the situation with the guide was uncomfortable and you felt rushed throughout the trip. We would be happy to offer you to contact us directly so we can check back with our guides and give them a heads up to be more considerate with all our guests. As Schönbrunn Palce is quite a hotspot for tourists and locals, it can get very crowded really fast. Nevertheless, we value quality over quantity and would like to invite you to write us an email to: office@viennasightseeing.at
We hope you could enjoy the rest of your holidays and can leave with some good impressions of our beautiful city!
kind regards,
Your Vienna Sightseeing Tours Contact Center
R
Robert_M
August 15, 2026 · via Viator
A must see if you're in Vienna.
We met our guide at the agreed upon spot by the Opera House. We had a great 20 minute tour around Vienna where we learned about all the important sites around town. Then we drove to the palace where everything went according to plan. Our guide, Sophie, was excellent. Learned so much about the palace and people that used to live there.
8
850chellyj
July 23, 2026 · via Tripadvisor
Palace
Very Informative. Bus was comfortable and time was appropriate.
L
Larissa_L
June 7, 2026 · via Viator
I booked an English...
I booked an English speaking tour and got an English and Spanish tour. It was very hard to follow since the tour guide would speak them both. I wasn’t able to get much history out of this tour. I felt like this was a waste of money and it would have been better if I just went there on my own. Very disappointed by this tour.
事業者からの返答
Dear Larissa,
thank you for your honest feedback! We truly appreciate feedback like yours to improve our offers. We are sorry to hear that you could not enjoy your tour as you expected and are disappointed in the service. It's understandable that this situation was upsetting and not a great chance to get to know us as tour operator. We will relay your review to our team as we aim to improve customer satisfaction. Once again we are sorry that you could not enjoy the tour you booked!
kind regards,
Your Vienna Sightseeing Tours Contact Center
C
Christina_S
June 6, 2026 · via Viator
Nice tour
Great tour ! Guide was vey knowledgeable . The only downside is he kept switching between English and Spanish in the middle of the sentence . It would be better if he completed the thought on English and the went to Spanish .
R
Robin_M
June 5, 2026 · via Viator
Good experience
This was a nice way to have a city tour without needing to walk and quick access into the palace. The guided tour was very helpful in managing both the crowds and understanding what we were looking at at the palace. I would definitely recommend this tour.
M
Mark_S
May 8, 2026 · via Viator
I would recommend you do this tour
Very good. Guide was kind and knowledgeable.
Medium amout of walking.
DONT BRING A BACK PACK! if you do, you will need to check it in, free of charge.
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