Such an amazing experience! Joyce, our guide, was informative and an all around great guide! Driver was great! This is a must do while in Kochi!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear you had such an amazing experience exploring Kumarakom with us. It’s great to know you enjoyed the tour and found the guidance informative and engaging. Your kind words about the driver are also truly appreciated. We’re grateful for your recommendation and hope to welcome you again on another memorable journey in Kerala! 😊
M
Melanie_B
February 12, 2026 · via Viator
We were lucky to have a...
We were lucky to have a very peaceful cruise on the beautiful backwaters. The boat was just for the two of us. The guy operating the boat was keen to spot, show and tell us many different birds along the circuit. His English was limited but he tried really hard.
The guide we had, (didn't get his name) spoke very little. On our journey, from port to Kumarakom, we travelled through many interesting looking villages, without any dialogue. I had my own notes, in the boot of the car, unfortunately. The journey was about 90 minutes.
The boat operator also stopped several times to set us ashore and show us things on land.
事業者からの返答
Thank you for sharing your detailed feedback. We’re delighted you enjoyed a peaceful private cruise on the beautiful backwaters and appreciated the boatman’s genuine effort to spot birds and show you local life along the way.
We sincerely regret that the road journey from the port to Kumarakom lacked commentary and that the accompanying guide’s communication did not meet your expectations. Your comments are valuable to us, and we are addressing this to ensure clearer explanations and more engaging narration in future tours.
Thank you for highlighting both the positives and the areas for improvement—your feedback helps us enhance the experience for our guests. We truly hope to welcome you again for an even more enriching journey.
D
Dyuti_S
December 24, 2025 · via Viator
Nice backwaters boat trip
Very efficiently organised. The owner of the agency, Joyce, personally came to greet us and then we headed to the backwaters in a car to the Kumarakom jetty where we had a nice boat ride exploring the backwaters and then back to the hotel. Would recommend Joyce and his team:)
事業者からの返答
Thank you so much for your kind words and recommendation 😊
It was a pleasure meeting you personally and arranging your Kumarakom backwaters experience. I’m glad you enjoyed the smooth organisation, the scenic boat ride, and the time spent exploring the backwaters. On behalf of my entire team, thank you for choosing us, and we hope to welcome you back to Kerala again in the future. Warm regards!
M
minesh
January 23, 2024 · via Viator
Backwater tour with Houseboat
The backwater tour was nice .The guide Rajen was excellent we enjoyed our time we also had stout to Cochin. Rajen explained everything in detail. I would recommend to all my friends
事業者からの返答
Thank you very much for your kind words. The review inspire us for better service to all our valued clients.
