イラクリオンから： バロスラグーン＆チャニア旧市街クルーズ

Unprofessional Conduct by Cretan Odyssey Tour Representatives The female tour representatives of Cretan Odyssey behaved in a highly unprofessional manner, failing to uphold the company’s reputation and standards of customer service. While boarding the boat for the trip to Balos Lagoon, they attempted to forcefully claim tables that were already occupied by other passengers, shouting and placing “Reserved” signs on the tables. They justified their actions by claiming that their role as tour guides working on board entitled them to reserve these seats. However, the ship’s crew did not confirm the women’s version of events. Such behaviour is unacceptable, particularly from representatives of a company that is supposed to provide a professional and enjoyable tourist experience. I believe Cretan Odyssey should review this incident and ensure that its staff treat passengers with respect and professionalism.

It was a really great trip. Super organized. Ride in an air-conditioned modern tour bus. Balos and Chania are definitely very worth seeing. Our tour guide Maria was absolutely amazing. A true bundle of joy, she explained everything in four languages and was very friendly. Definitely highly recommended.🇬🇷🌴☀️❤️

Super recommended! We had a great time. It is a great way to visit more things in a day because given the distances of Crete unless you take a car it would be impossible to do it in a single day, then it is true that you have limited times and you have to stick to their schedules but I must say that in my opinion it was all balanced the times were right for what was our idea of how to spend the day

The travel arrangements were exactly on time and as described. Ask the vans and buses were to quality and the drivers were very nice. Really enjoyed it all..... It is a lie t ok see and do in one day.

We sailed to Balos Beach and Gramvousa island on Monday and it was great! Our guide, Carine, was very helpful and explained everything well. We got very good food on the boat and there was also air conditioning provided. There was plenty of room for everyone and the bus ride was also pleasant! A very clean bus with good seats. Balos Beach and Gramvousa were simply breathtaking. You can snorkel, swim and ENJOY! On Gramvouse you could also visit a ford where you had a full view of the two islands (see photos). It was beautiful! Thank you to the organization for giving us such a nice day! 🙏🏻🙏🏻