The tour guide has a very strong accent so unfortunately I couldn’t understand much during the tours. The tour operator was kind enough to allow us take the Gondola ride the next day as we would have missed another tour if we had gone with the original group. Celebrating our 20 year anniversary, my husband specifically asked for the Gondola ride. So we returned the following day just for the Gondola ride. We had to share with one pair of ladies, but while on the Gondola. the driver split us up to sit diagonally. When we asked to swap, driver insisted us not to move due to the balance. So it was a pretty frustrating experience after all as we couldn’t even take a proper photo for memories. I have been on many small boat rides, his concern was valid but not unmanageable but the fact that he did not care was the disappointing of part.
事業者からの返答
Hello Yvonne,
Thank you for your feedback. We truly appreciate you taking the time to share your experience. Your kind feedback helps us improve the quality of our tours.
D
Donna_R
August 26, 2026 · via Viator
An afternoon in Venice
We ended up having a private tour due to the timing of our tour. Our tour guide was very knowledgeable, friendly, and outgoing. So much information and little known facts were shared for both the Basilica and Doge Palace. The end of the tour ended with the gondola ride which was the best way to end our day! The whole family recommends this tour/excursion.
事業者からの返答
Hello Donna,
Thank you for your feedback. We truly appreciate you taking the time to
share your experience.
It was a pleasure hosting you, and we hope to welcome you again in the future.
A
AMcBeachcomber
August 10, 2026 · via Tripadvisor
Easy, no frills experience
Combined tour with gondola ride. Smooth admission and knowledgeable guide. No frills experience.
事業者からの返答
Hello, Thank you for your feedback. We truly appreciate you taking the time to
share your experience.
It was a pleasure hosting you, and we hope to welcome you again in the future.
H
Hesha_L
June 6, 2026 · via Viator
Not worth it I would’ve been better to go on our own
Well, our guide was a very sweet woman. She didn’t really interact with us as guests and she acted like an art history, major just pointing at the obvious and throwing dates and basic historical facts at us. There were no stories nothing to make the tour interesting or come alive. And it was very hard to understand her.
事業者からの返答
Hello Hesha, Thank you for your kind feedback and for joining our tour. Your keen insights help us improve the experience we are dedicated to improve everyday. Thank you and sending kind regards, Team Venice Events
J
Jeff_W
April 28, 2026 · via Viator
Amazing Venice
Fantastic guided tour, Our tour guide was brilliant, her English outstanding, her knowledge was amazing, friendly & helpful.
The visit to the Doges Palace & Brisciaic was superb. Gondala ride wonderful, saw parts of Venice we had not been to. Would recommend this to everyone. Thanks for a wonderful day.
事業者からの返答
Hello Jeff, Thank you for your feedback. We truly appreciate you taking the time to
share your experience.
It was a pleasure hosting you, and we hope to welcome you again in the future.
D
Debbie_N
April 15, 2026 · via Viator
Perfecto!
Rosanna was fabulous. I’m not sure that I spelled her name correctly. She gave very informative and fun to listen to facts about Saint Marks as well as Doge Palace. We also got to walk across the Bridge of Sighs, which was an important part of visiting the Doge Palace for me. She let us spend whatever time we needed to take pictures or ask questions. She was very personable and friendly. We really enjoyed her! When we got done, we went back to the original meeting place as per instructions and no one was there, but within about five minutes, one of our guys showed up and took us to the gondola ride, which was again amazing! The highlight of coming to Venice! I can’t say enough wonderful things about this tour. I felt like we had a fabulous experience and the price was very reasonable.
事業者からの返答
Hello Debbie,
Thank you for your feedback. We truly appreciate you taking the time to
share your experience.
It was a pleasure hosting you, and we hope to welcome you again in the future.
L
Leonora_J
September 15, 2025 · via Viator
Poorset of service from tour operators
Our water taxi was late but we could have made it to the tour being late coming from the mainland by about 5 minutes. However I was informed that we would not be permitted to join once the tour started. Then I asked if I could come straight there with my suitcase. That apparently is also not permitted. So, after paying a whole lot of money for something I really wanted to see, I was not able to because of silly rules, whether they are real or made up I dont know. Dont understand them if they were real. No advice, not telling me when the next tour is, nothing at all.. only no. All in all Venice was a huge disappointment, from rude public workers to the unpleasantness of locals towards “tourists” and the fact that there were no assistance or advice offered by tour operators for any small unforeseen hickup. On another tour I asked where the pick up spot was and the only answer I consistently received was “dont forget your voucher”. viator should really make more of an effort to vet these tours and make sure whet is advertised is actually correct. They are expensive enough.
事業者からの返答
Thank you for your kind message, as per the booking , conditions are very clear as these are tours which have high request and volume of guests and needs to be purchased in advance with the Basilica. Conditions are clear stating that if guests are late or can not show up on time it will be impossible to accomodate another time, as the reservations for entrance need to be sent 2 days in advance to the staff at the Basilica with all names. Unfortunately, all details and booking conditions are stated at the time of booking and can be reviewed again prior to the tour. We had explained this kindly to you as well a few hours prior to the tour, which you kindly understood. Thank you so much for your kind understanding and we hope to welcome you back in our city.
Sending kindest regards,
Venice Events
T
Tanya_H
July 6, 2025 · via Viator
Family friendly & so informative!
Very informative as we knew nothing about Venice history- we added the gondola ride to the end & the kids (ages 14-23) found it interesting. They loved ending on the gondola! Audio buds were a tad large- uncomfortable & spotty at times to hear but we just stood close enough to hear her voice! Well organized team & we felt safe with them!
事業者からの返答
Hello Tanya,
Thank you for your kind and thoughtful review. You kind feedback helps us improve our tours and experiences. We look forward to welcome you back in Venice.
Sending kind regards,
Team Venice Events
K
Kristine_F
June 30, 2025 · via Viator
Tour was very enjoyable. ...
Tour was very enjoyable. The tour guide, Micro was very informative and very entertaining. Although it was hot, it was well worth doing.
事業者からの返答
Hello Kristine,
Thank you for your kind and thoughtful review. You kind feedback helps us improve our tours and experiences. We look forward to welcome you back in Venice.
Sending kind regards,
Team Venice Events
M
Marjorie_V
August 19, 2024 · via Viator
venice is very beautiful
the tour of st mark's was very informative and interesting. the guide was great and everything went smoothly. however the wait time between the end of the tour til the gondola was too long with no place to sit at st. mark's.
事業者からの返答
Hello, thank you for your kind and honest review. We are grateful you could join us for our tour. We hope to welcome you back again in the future.
Sending kind regards,
Team Venice Events