Our driver was excellent. He was helpful, kind and right on time. He didn't just drop us off, but made sure we had help getting into the port area. He was terrific and I would highly recommend him.
事業者からの返答
Dear Elaine,
Thank you so much for your kind feedback! We are delighted to know that you had such a positive experience with our service.
It’s great to hear that your driver’s communication, politeness, and professionalism left a strong impression.
Our goal is to provide dependable and tailored service, and we’re happy that your journey was smooth and pleasant.
We sincerely appreciate your recommendation and look forward to supporting your future travel needs!
9
964priscillab
July 25, 2026 · via Tripadvisor
Good trip
Friendly, timely, and safe driver
事業者からの返答
Dear Customer,
Thank you sincerely for your warm feedback about our service. We’re very glad to know that your experience was enjoyable, your kind words mean a lot to our team.
We would be happy to welcome you again soon and assist you in the future.
J
Jana_S
November 10, 2024 · via Viator
Made it finally
The driver misread and was waiting for us at the cruise terminal and not our hotel. His calls to my cell didn’t work. We were picked up about 30 minutes later due to rush hour traffic. We did make it to the port on time for our check in.
事業者からの返答
Dear Jana,
Thank you for sharing your experience. We apologize for the initial mix-up with the pickup location and any inconvenience caused by the delay. We're glad to hear that despite the challenges, the driver managed to get you to the port on time for check-in. Your feedback is valuable, and we will work on improving communication to ensure a smoother experience in the future. Thank you for choosing our service!
