2 excursions with Soltour were very expensive for what they offer, 78 eu for Berat and 60 Eur for Tirana. For Berat, they gave us a terrible guide named Aaron who fought with people on the tour and left us stranded in the middle of the Berat castle, he just left. And the Tirana one was also in a hurry, the other guide Florian left us at a shopping mall. We went to the mosque and surprise, it was Friday and it was closed, information that a guide should have. He didn't let us or take us to the Mother Teresa Cathedral, so don't do an excursion with them because they are expensive and bad; you don't pay 60 eu to go to a shopping mall like everyone else.
事業者からの返答
This review should be investigated and removed because the experience described does not correspond to our actual tour operation.
The reviewer claims to have taken a Berat tour with a guide named “Aaron” and a Tirana tour with a guide named “Florian.” We have no record of these guides providing these services on behalf of Tok Tours.
The review also refers to two separate excursions, including a Tirana excursion, while the review is posted under our specific “Berat Day Tour: Explore Albania’s UNESCO City from Durres” product.
We have no corresponding reservation or booking record matching the reviewer’s description and no evidence that the services described were operated by Tok Tours.
This is therefore not simply a negative opinion about our service. The factual basis of the review appears inconsistent with our operation, guides, and booking records.
We respectfully ask Tripadvisor to verify the reviewer’s booking and operator information and remove the review if it cannot be verified as a genuine experience with Tok Tours.
A
alice w
August 29, 2025 · via Tripadvisor
Berat day trip
Best trip ever! Our guide, Eri, was patient, respectful, and incredibly helpful. He showed us around Berat and the fortress, making sure we were comfortable every step of the way. I would highly recommend this experience 💯
事業者からの返答
Thank you very much for your wonderful review.
We’re delighted to hear that you had such a great experience on the Berat day trip and that the tour exceeded your expectations. It’s great to know that the guidance throughout Berat and the fortress was helpful, respectful, and ensured your comfort at every step.
Thank you for your strong recommendation and for taking the time to share your feedback. We truly appreciate it and hope to welcome you again on another tour in the future
P
paulkI1990PU
October 21, 2024 · via Tripadvisor
The best day tour we ever had.
Ani is such an amazing guide! He is a professional, knowledgeable, and very friendly guide. Berat was stunning; a lovely walk around the castle, stopping at numerous sites. We learnt a lot of things during our trip: we ate great food, drank great wines, strong raki, and learnt a lot about Albanian culture and tradition. Like how to drink raki with a family or group of friends. Best day tour option to book if you are coming to visit Albania!
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Jeni G
September 22, 2024 · via Tripadvisor
Mario and Berat exceeded all our expectations
I don’t often write a review but Mario really deserves one. His tour was nothing short of brilliant and I’m already recommending it to others. From when Mario picked us up (on time and in a clean car) he chatted sharing his knowledge of the country and some personal stories too. He answered pretty much all our questions and made us feel at ease. The tour itself to Berat was great (you can ready about the place elsewhere). Mario took us around the castle showing us the best view points, chatting about the history and introducing us to residents as we went. After lunch we visited the towns either side of the river. We requested lunch and Mario took us to a beautiful local restaurant with the most amazing views. Everything on the tour was about giving us the absolute best experience. After lunch we headed to Cobo vineyard for wine tasting. Another great experience where Mario could share more stories and his local knowledge while we drank wine. Then back to the hotel! Throughout it all Mario also took photos of us (both posed and ones we didn’t know were happening). He’s a brilliant photographer! It wasn’t cringy (I generally hate my photo being taken!) and now we have so many photographic memories of the day along. I can’t recommend Mario enough. I’ve heard great things about the other tours too and I only wish we’d known about Tok tours earlier.
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Roving00806112221
August 8, 2024 · via Tripadvisor
Nice trip, nice guide and beautiful nature.
This was one of the best tours I've ever had. Andi was the perfect guide, answering any questions that we had and telling us everything we wanted to know about Berat as well as Albania. Unfortunately, it was very hot, but he always made sure to talk with us in the shadows so we wouldn't burn. He was a smooth driver while giving tips and history about each area we passed by. It was an amazing tour, and I highly recommend it for anyone traveling to Albania.
T
T4681OMfionah
May 22, 2024 · via Tripadvisor
Trip to Berat
Excellent trip, tour guide Mario had great knowledge of the history of the area, and was an excellent driver. We got good information and our guide was polite, professional and helpful, offered good comfort breaks. Berat an amazing place to visit. Trip was tailor made I would recommend this trip to any visitor
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sarahhE8495ZS
May 22, 2024 · via Tripadvisor
Amazing tour!! Amazing guide!
Me and my mum took the tour to berat and berat Castle with Mario and it was amazing! Mario was very informative, professional and friendly and took us to see so much! Offered plenty of stops on the drive to berat and when we got to berat he took us everywhere and showed us everything. We even got to meet the oldest lady living in Berat and have tea with her and talk to her! He had lots of information and history of the place. Fantastic tour and an even more amazing tour guide!
1
166harak
April 6, 2024 · via Tripadvisor
We recommend this experience for everyone!
The trip to Berat was a lot of fun! Great day out with Andi! He is hilarious, incredibly knowledgeable, and obviously loves Albania. I definitely recommend taking this tour to discover this fascinating city! Thank you very much.
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guillaumemA1987QZ
March 10, 2024 · via Tripadvisor
Interesting excursion and very friendly guide
A very interesting excursion. A very friendly guide, who adapted to my very poor English. Honestly, I advise.
K
kalorinaf
February 25, 2024 · via Tripadvisor
A wonderful trip
I had a great time in Berat. The tour is very interesting; there are many things to see and visit. The guide was excellent and we had a great time. Wine tasting is a must. The place is great and the wines are delicious. I highly recommend booking this tour when you are in Albania.
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