I reviewed most of 1 star ⭐️ reviews, almost all of them are about missing pickup. I decided to give 2 stars for my experience because though no pickup for me at the designated time, eventually the tour bus waited for extra time for me to catch the tour at Bsi terminal… I asked the bus driver what happened for the pickup. He told me it wasn’t the same bus for pickup, it was another one to fetch everybody to BSI terminal… I guess that is why things got messed up… Nobody call out names during pickup…in the whole process they never check the name list of participants. the whole tour is like public transport bus+ a commentator.
事業者からの返答
Dear Traveler,
Thank you for taking the time to share your detailed feedback. We’re very sorry for the confusion and stress caused by the pickup process, and we understand how frustrating it must have been to worry about missing the tour. We’re glad the bus was able to wait for you at BSÍ, but we appreciate your comments about the pickup procedure and communication, and we’ll share them with the relevant team for review.
Warm regards,
Patricia
F
Floria_H
September 28, 2026
A fantastic day tour
This was one of my favorite tours. We had the good fortune of having Eric as our tour guide. He taught us so much and made it fun. Highly recommend it.
B
Beth_H
September 25, 2026
Guide- Benedict
The guide was very knowledgeable and informative. He drove very safely in adverse weather conditions!
事業者からの返答
Hello,
Thank you for your kind feedback! ✨ We’re delighted to hear you found your guide knowledgeable and informative.
It’s especially great to know you felt safe and comfortable with the driving despite the challenging weather conditions. We truly appreciate your kind words!
We hope to welcome you again!
Best regards,
Sesili
D
David_D
September 24, 2026
Amazing Experience
Brilliant tour, loved seeing the sights of the golden circle, stunning scenery, tour guide was brilliant, would definitely recommend this tour.
事業者からの返答
Hello,
Thank you for your wonderful feedback! ✨ We’re delighted to hear you loved exploring the Golden Circle and enjoyed the stunning scenery.
It’s fantastic to know the tour was such a memorable experience and that you would recommend it to others!
We hope to welcome you again for another Icelandic adventure!
Best regards,
Sesili
4
411steina
September 24, 2026
The guide was a great storyteller!
Top experience with good guiding and lots of history!
事業者からの返答
Hello,
Thank you for your lovely review.
We're delighted to hear that you had such a great experience and enjoyed the guiding and stories along the way. Sharing Iceland's history and culture is such an important part of the journey, so it's wonderful to know that this added to your experience.
We hope to welcome you back for another memorable adventure in Iceland.
Kind regards,
Sesili
N
Nancy_Z
September 23, 2026
Tour in Reykjavik, Iceland
We were waiting for our pickup at the designated place. Bus never came. We were called no-shows. We checked with every bus that came, but it wasn't ours. No refund was given.
事業者からの返答
Dear Nancy,
We’re very sorry to hear about this experience. We understand how frustrating it must have been to wait for the bus and then be marked as a no-show. Please accept our apologies for the inconvenience.
Warm regards,
Patricia
Y
Yvonne_G
September 23, 2026
Fantastic way to...
Fantastic way to introduce you to some highlights if you’re short on time. It was very informative and included 3 stops. Our guide, Richie was great, full of stories and information about the area.
事業者からの返答
Dear Yvonne,
Thank you so much for your wonderful review! We’re delighted you enjoyed the highlights of the Golden Circle and that Richie made the tour informative and entertaining with his stories. 😊
Warm regards,
Patricia
L
leelin_d
September 22, 2026
Iceland tour
Very organize and prompt!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
事業者からの返答
Dear Traveler,
Thank you for your wonderful review! We’re so glad you found the tour well organized and punctual. 😊
Warm regards,
Patricia
D
Diana_W
September 22, 2026
Excellent comprehensive...
Excellent comprehensive tour with enthusiastic and knowledgeable guide. Visited the main sights of the Golden Circle with plenty of time to take photos and appreciate the wonderful natural resources
事業者からの返答
Dear Diana,
Thank you so much for your wonderful review! We’re delighted you enjoyed the Golden Circle, the beautiful sights, and the time to take in the scenery and capture some great photos. 😊
Warm regards,
Patricia
S
Susanne_H
September 21, 2026
Beautiful tour in Iceland by bus
Very good busdriver and tourguide Gudjon Jes Maggie took us true the golden circle at Iceland. It was worth the money and you did see a lot of the nature outside the city’s. Worth every penny it cost, so I recommend this tour if you’re going to Iceland, also with kids.
事業者からの返答
Thank you for your wonderful feedback! We’re delighted that Gudjon, Jes and Maggie made your Golden Circle experience so enjoyable. It’s great to hear the tour was a memorable experience for the whole family!
Best regards,
Magdalena
