The guides are rushed from one portion of the tour to the other. There are no places to sit down and no bathrooms. When we returned from two hours of walking and standing in the sun, we had no place to sit down to wait for our return ride.
事業者からの返答
Hi, above all I have to underline that if outside Pompei there are no benches to sit is not our fault nor are we responsible for this. Moreover, it is not our job but we inform that inside the archaeological site there are bathroom at the entrance. Anyway we agree with you that a so important historical site should be better equipped than it is currently. My best regards
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EILEEN_S
September 17, 2026 · via Viator
A great tour to consider
The tour of Naples was great! Our guide and driver took us to the North side of Naples Bay that is often overlooked and very scenic. Pompeii was so crowded! I had been there about 16 years ago (in late June) and realize that travel has increased, but it was really hard to see some of the locations and maneuver the streets with the crowds. It’s not Viator’s fault; just a comment for others to keep in mind. Our guide, Elisa, was awesome! So knowledgeable about everything we visited.
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Jo_P
June 23, 2026 · via Viator
Fantastic tour
Fantastic / amazing knowledge/ highly recommend - clean bus / polite staff/ helpful staff.
On time thank you
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Amy_G
May 28, 2026 · via Viator
The tour guide was...
The tour guide was amazing. She was most knowledgeable. The beginning was a little scary. The driver did not speak English and he took us to a sketchy part of town where the cathedral was located. Communication left us a bit concerned. I thought we booked Pompeii not Naples and Pompeii. We were confused at the beginning why e we were not headed to Pompeii. My bad. Once the tour guide arrived, things went smoothly. The entire excursion was good overall.
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Jeanecri
June 6, 2025 · via Tripadvisor
Pompeii is worth the trip
The trip around Naples was good but could have used more commentary from the guide. However, she was incredible once we go to Pompeii. Her knowledge of the history was great but she also added so many funny facts to associate to modern times. She had a speaker with headphones so it was great for everyone in the group to hear as well. Our only distress was a little disorganized in getting the bus back to the port on time. We were holding our breath but we made it.
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Susan_R
September 14, 2024 · via Viator
Naples/Pompeii shore excursion
Our guide, Elisa was wonderful and her presentation during Pompeii was entertaining and informative. She did a great job navigating us through an extremely crowded and chaotic visit as there were many ships in port that day. The tour was booked as a half day and your literature said it would end at 1:00 pm but didn't end until close to 2:30 pm. (Fortunately, not a problem for us. Naples was extremely congested as it was raining and there was a police incident blocking the road.) Elisa also has so much knowledge of Naples it made an otherwise dreary, slow, bumpy ride (no one's fault) worthwhile.
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Nancy_M
April 16, 2024 · via Viator
Amazing
Maria our guide was wonderful. We toured Naples with a few stops. She told us about the history. Unfortunately I personally found Naples to be a dirty city. After that we headed to Pompeii which is absolutely incredible. To see buildings built over 2000 years and preserved after the volcanic eruption in 79 AD is mind blowing
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Mike_M
April 5, 2024 · via Viator
Excellent
It was just like it was posted about. I'm on a cruise ship and viator is almost 1/2 the price of the same tour. Trying to sign up in Athens now but having problems with web page.
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Charles_R
December 3, 2023 · via Viator
Outstanding
See the East and West portions of the sea and city was amazing. Pompeii was very enlightening and amazing part of history.
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Karen_M
November 13, 2023 · via Viator
Pompeii was fantastic
Naples isn't an attractive city, full of graffiti and crazy drivers and pedestrians. However the pick up and tour were very well organized. The tour guide made Pompeii come alive. The hike around Pompeii was strenuous but the guide took great care and paid close attention to all the participants. Wish there was more free time.
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