市内観光ブダペスト・ホップオン・ホップオフバス（徒歩ツアー付き）

You're Better Off Walking! The tour was supposed to start at St. Stephen's Basilica (Stop No. 1). When we arrived, about 20 people were already waiting in line. By the time the bus finally showed up, the queue had grown to nearly 100 people—even though buses were advertised to run every 15 minutes. We ended up waiting 45 minutes for a bus, only to discover that it was already packed to the brim. To make matters worse, the conductor started boarding passengers from the back of the line first. Unsurprisingly, the crowd protested loudly. It was perfectly obvious where the queue began, yet the staff either ignored it or simply didn't care. The staff's attitude was appalling. Instead of helping customers or organizing the boarding process, they shouted at people, used offensive language, and even insulted some of the passengers. It was one of the rudest customer service experiences I've ever had. The ride itself felt like being on the Knight Bus from Harry Potter—except far less enjoyable. The bus was clearly old and heavily worn, and so were the seats. Unless you're the size of a small child, you'll struggle to sit comfortably without your knees being crushed against the seat in front of you. The driver seemed to think they were competing in a Formula 1 race. The bus accelerated aggressively, braked just as abruptly, and took corners at an uncomfortable speed. Passengers who couldn't find a seat had to cling to whatever they could just to avoid being thrown around. To top it all off, about half of the audio jacks didn't work. Even when they did (and you were so lucky to pick headphones at the entrance), the commentary rarely matched our location because the bus was moving far too fast. Save your money. This tour is a complete rip-off. You're far better off exploring Budapest on foot.

Excellent tour. We do hop on hop off in several cities. Budapest is outstanding One remark: At point nr2 he didn’t want to sell a ticket because he didn’t believe we wanted to buy ??? 24/6/2026 at 17h)

The route was fine, but the service in summer was terrible; we could not enjoy it as we were suffocating from the heat. They should install air conditioners; we pay enough not to take advantage of it.

We had 48hr tour ticket with free boat ride. The buses are full and sometimes we were unable to have a seat. We started at stop 1 - St Stephens basilica but everyone had to get off at stop 9 St Heroes square to change buses which was very manic as everyone was trying to change buses quickly and get a seat on the other bus. This city sightseeing tour should be relaxed and pleasant trip around Budapest but it appeared chaotic with the change of buses. We were given 2 different maps which stated differently which caused us to miss our stop and walk a long way to the sightseeing attraction. This city seeing bus tour needs to be reviewed.

It sounds good that the buses stop every 15 minutes. What they fail to mention is that once they are full they won’t take anymore passengers. You could end up standing at a bus stop for hours. Save your money and time. Use BOLT.

So far so good I’m very impressed and learnt a lot. You should add the path things for the disabled people.

Pretty poor First bus the audio didn’t work Pretty dirty buses Staff rude in some buses Two stops they didn’t go to and skipped, one of which we needed for our accommodation As we got off at the end some random woman chatting up the driver was rude to us about the stop they had skipped ( synagogue! ) Side note - Despite this to say- when we bought the 4 tickets which aren’t cheap- the guy selling was extremely nice and kind and fab English

We booked the Hop-On Hop-Off city tour in Budapest with City Sightseeing as a group of four, hoping it would be an easy and enjoyable way to see the city. However, the overall organisation and service were disappointing. The buses were heavily overbooked, with passengers left standing on the lower deck, seats not guaranteed in the terms and conditions. This made the experience feel more like a crowded transfer service than a sightseeing tour. The most frustrating part came when a small incident involving a broken driver’s mirror led to us being asked to disembark and proceed to the next stop. Unfortunately, the next buses were already full. There was no apology, no attempt to assist, and no offer of a refund or alternative solution. The response from staff was indifferent, which left us feeling poorly treated as customers. Overall, a very disappointing experience that fell short in both organisation and customer care.

The bus was comfy and quite empty. It runs very often and covers most of the famous places in Budapest. However the English guide in our earphones seems to be missing s bits if sentence or didn't quite live up to our expectations.

Worse experience in Budaoest. Used hop on hop over buses all over Europe but this one was an experience i hope to never experience again. Buses where busy which you can expect but to have people standing on the bus was not acceptable, more buses are need to run more often especially in the upcoming summer months when there are more tourists. Children and old age pensions being forced to stand in the aisle and crammed in like sardines in a can, u able to listen to the commentary that the had paid for. Was told to get off one bus which pulled up behind 3 others and told to get on the front one but unable to as it was already jammed. Definitely ot a way to run a company and its not as if it was cheap Will need er use this company again