Amazing view at the top of the Pisa tower and so pleased we walked up all the steps.
Learned so much in the Cathedral and Baptistry, a great experience overall.
事業者からの返答
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you had such a wonderful overall experience in Piazza dei Miracoli! Climbing the 251 steps to the top of the Leaning Tower is definitely an effort that rewards you with incredible views, and we are so glad you got to fully immerse yourself in the rich history of the Cathedral and Baptistery as well.
We truly appreciate you sharing your feedback, and we hope to welcome you on another memorable European adventure in the future!
M
markbB927PF
September 27, 2026 · via Tripadvisor
Beautiful architecture - wear sensible footwear if going up the leaning tower of Pisa
We really enjoyed visiting the Leaning Tower of Pisa. I would really recommend booking in advance as it was busy on the day we went and many people were unable to go up it. It cost us €29 each to gain entrance to the tower and cathedral. One thing I didn’t realise is that you can actually walk around the whole area without buying a ticket, the tickets allow you to go inside the buildings. We spent around 4 hours in total in the area, but also went on the walk along the top of the old walls as well which is about 3km each way.
I don’t think this trip would be particularly interesting for children, but for adults it was good.
事業者からの返答
Thank you so much for taking the time to share such a detailed and helpful 5-star review!
We are delighted that you enjoyed your visit to Miracle Square! You offer great advice—booking timed-entry tickets in advance is absolutely essential for climbing the Leaning Tower, given how quickly daily capacity sells out. Highlighting the 3 km walk along the ancient city walls as well as clarifying that the square itself is open to walk through are fantastic tips that future travelers will surely appreciate.
We truly value your feedback and insights, and we hope to welcome you on another seamless cultural adventure during your next trip to Europe!
V
Vacationer818516
September 26, 2026 · via Tripadvisor
No audio or guide soo didn't learn much
I thought this was a guided tour but it wasn't and there are no audios or anything to explain. The tower is only a climb so be cautious. The center is a tunnel from the ground to the top, so the top is where you want to be. Great view!!
事業者からの返答
Thank you for sharing your review and feedback with us.
We are glad to hear that you enjoyed reaching the top and taking in the great panoramic views of Pisa! However, we apologize if the ticket description caused any confusion regarding what was included.
This specific option is an independent entry ticket designed for self-guided exploration to climb the tower and visit the monuments, rather than a guided or audio-narrated tour. We appreciate you pointing out that the climb involves ascending the internal stairwells without additional exhibits inside the tower shaft itself—that is very helpful context for future guests.
We are actively reviewing our product titles and descriptions to ensure the self-guided nature of these tickets is crystal clear prior to booking. Thank you again for your constructive notes, and we hope you enjoyed the rest of your time in Italy!
J
JoAnne_C
September 23, 2026 · via Viator
Don't waste your money
Don't waste your money on this. It is not a guided tour its just skip the line to the tower and cathedral, even though it is set out with itineraries. For the record its cheaper to buy tickets at the site and there was no queues to skip.
The company this is outsourced to is incredibly rude, when we said it was misleading and just kept replying check your ticket.
Very disappointed with this tour, which brought a dampener to our last day and will not be using this company again.
N
Nathaly_R
September 21, 2026 · via Viator
Great
The tickets to the Tower of Pisa were great! They included access to several attractions, which made the experience even better. One of my favorite parts was that the tickets included the museum, where we were able to visit the cafeteria and enjoy lunch with an amazing view of the Leaning Tower of Pisa. Such a beautiful and memorable experience!
事業者からの返答
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you made the most of your timed-entry tickets to Miracle Square! Having access to the Cathedral, Baptistery, and Sinopie Museum makes a visit to Pisa so much richer, and enjoying lunch at the museum cafeteria with that stunning view of the Leaning Tower is indeed a wonderful hidden gem.
We truly appreciate you sharing your experience and tips for future travelers, and we hope to welcome you on another seamless cultural experience during your next journey!
J
Juan_M
September 15, 2026 · via Viator
I was waiting to be...
I was waiting to be directed and did not re ieve information on what to do. Will not be using this in the future
事業者からの返答
Thank you for sharing your experience with us, and we are truly sorry to hear that you felt left without proper guidance during your visit to Pisa. We understand how frustrating it is to feel uncertain about entry instructions or where to go, especially when trying to enjoy top landmarks like the Leaning Tower and Cathedral. Providing clear, timely instructions and seamless communication for our guests is our top priority, and we regret that this fell short during your trip. We take your feedback very seriously and are currently reviewing our guest communication protocols to ensure clarity at every step. Please reach out to our customer support team directly with your order details so we can look into your reservation and assist you further.
D
David_W
September 12, 2026 · via Viator
Not worth it
Do not waste your money with this. It’s cheaper and less confusing if you just get your tickets at the site. No long lines and I went on a Friday afternoon in early September.
事業者からの返答
Thank you for sharing your feedback with us following your visit to Pisa. We are genuinely sorry to hear that you felt disappointed with your booking experience and found the process confusing. While ticket availability on-site can vary depending on seasonality and daily visitor limits, third-party timed entry tickets are designed to provide guaranteed access in advance, which includes administrative and reservation handling fees above standard box-office prices. However, we take your comments about clear guidance very seriously to ensure our entry instructions are as straightforward as possible for every traveler. We appreciate your feedback as it helps us continuously improve our service, and we hope you were still able to enjoy your time visiting the Leaning Tower and Cathedral.
J
janettebradley
September 9, 2026 · via Tripadvisor
Pisa Tower and more
Tickets received by WhatsApp the day before then self led ourselves around the site. Apart from the tower time everything else was at our own pace and we spent the entire day there. As our hotel was very close we left for lunch and freshen up, as it was very hot. Then returned to carry on site seeing.
事業者からの返答
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that receiving your timed entry tickets via WhatsApp went smoothly and allowed for a seamless visit to the Leaning Tower of Pisa, Cathedral, and Baptistery. Having the flexibility to explore such an iconic sight at your own pace and take a mid-day break makes all the difference, especially on warmer days! It sounds like you had a wonderful, relaxed full day taking in the incredible monuments of Pisa. We hope to welcome you back for another great experience on your next trip to Italy!
S
Sheela_K
September 7, 2026 · via Viator
The Viator title and...
The Viator title and itinerary for this activity are misleading. If you only bought tickets for the tower (the cathedral is actually free), the activity title and itinerary still state it includes the baptistery, and the itinerary includes the museum etc. If you are only going to do the tower, it’s cheaper to buy on site. There was no issue with the tour company that provided the ticket, its Viator activity description that’s confusing. There is no guide for any of the activities.
事業者からの返答
Thank you for sharing your feedback with us. We are sorry to hear that the ticket description on the booking page was confusing and led to a frustrating experience. We strive to present clear details regarding what each option includes, such as access to the Leaning Tower of Pisa, the Baptistery, and the Cathedral, and we appreciate you pointing out where the itinerary was unclear. While we are glad to hear there were no issues with the ticket delivery itself, your comments regarding the ticket tiers and self-guided nature of this entry option have been noted. We are sharing this feedback with our team to help improve the clarity of our product listings.
J
jamesbO7599LP
September 2, 2026 · via Tripadvisor
Worth a visit
Good tour, value for money, queues were fairly quick
事業者からの返答
Thank you so much for taking the time to leave us your feedback! We are thrilled to hear that you enjoyed the tour and found our Leaning Tower of Pisa, Cathedral, and Baptistery timed entry tickets to be great value for money. It is wonderful to know that the entrance queues moved quickly, allowing you to spend more time enjoying these incredible historical landmarks. Ensuring a seamless and hassle-free experience for our guests is always our goal. We truly appreciate your support and hope to welcome you back on another journey in the future!
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