Great information mixed with a bit of humour from our guide. Storytelling and a history lesson all in one.
事業者からの返答
Thank you so much for this great review! We're delighted our guide could combine storytelling, history, and a bit of humour to make the experience so enjoyable.
Best regards,
DiscoveryPisa Team
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Harold_J
September 15, 2026 · via Viator
Interesting Area but Difficult to Hear
This was an interesting venue, but the company needs to invest in much better audio system. There was a terrible echo through the audio system, which made it very difficult to understand our guide.
事業者からの返答
Thank you for your feedback, and we're sorry to hear about the echo issue with the audio system. we're glad you still found the venue interesting, and we'll take your note about the audio quality seriously for future improvements.
Best regards,
DiscoveryPisa Team
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njrumohr
August 22, 2026 · via Viator
Boring
Our guide meet us on time and that’s the best that I can say. He was dressed in an old shirt carrying the company flag. He passes out the headsets and then set out. He gave a little background of the buildings and why everything was leaning. We went into the church where we stood by a pulpit and he talked incessantly about the carvings. They were lovely, but the church was filled with other pieces of interest that he did not mention. (Bronze Angels, modern pulpit, bronze entry doors, paintings, gold ceiling tiles…). I did ask about some of these and he had no knowledge. We saw the baptistery and of course the tower. Again he was never engaging and he seemed to repeat the things he knew. Part of the problem may have been his lack of ability to speak English well. He stumbled for words frequently.
Our group was not happy with this tour.
事業者からの返答
Thank you for taking the time to share your opinion about your tour. We are sorry to hear that this particular experience did not match what you were hoping for, especially when it comes to the guide's style and the depth of detail you were looking for. Our guides bring years of experience and speak multiple languages, but we know that every guide has their own personal style, and we understand that this one simply was not to your taste. We take all feedback seriously and will share your comments internally.
DiscoveryPisa Team
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Nichole_T
August 15, 2026 · via Viator
A journey in time
There are a LOT of stairs so be careful to wear non slippery shoes! Having a tour guide makes a big difference. They answer questions you didn't know you had! It's wonderful!
事業者からの返答
Thank you for this great review, and for the helpful tip about wearing non-slippery shoes for the stairs! We're so glad our guide could answer all those questions you didn't even know you had, that's what makes the experience special.
Best regards,
DiscoveryPisa Team
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Andrea_P
August 13, 2026 · via Viator
We had a great experience...
We had a great experience with our tour guide. Our tour ended up being private and she took care of us. Also gave great restaurant recommendations.
事業者からの返答
Thank you so much for this wonderful review! We're happy your tour turned into a private experience and that our guide took such great care of you and gave you some good restaurant tips too!
Best regards,
DiscoveryPisa Team
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Bev_B
August 10, 2026 · via Viator
A must do in Pisa
Had a great tour, we were the only English clients so it ended up a private tour!!! Very informative and climbing the tower was a great adventure
事業者からの返答
Thank you for the lovely review! We're so glad the tour worked out as a private experience for you, and that you found it informative. Climbing the tower really is an adventure in itself — glad you enjoyed it!
Best regards , DiscoveryPisa Team
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Michael_P
July 15, 2026 · via Viator
Pisa Tour
Our tour guide Anastasia was incredible and very knowledgeable about the relics/churches in Pisa. She also made it fun for the kids. I’d highly recommend this tour!
事業者からの返答
Thank you so much for these kind words! We're delighted Anastasia was able to bring Pisa's history and relics to life for you and your family, and that she made it engaging for the kids too — that's exactly the experience we aim for. We'll be sure to pass along your compliments to her. Thank you for choosing DiscoveryPisa, and we hope to welcome you back to Pisa soon!
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LNess70
July 11, 2026 · via Tripadvisor
A Knowledgeable Tour with One Missed Opportunity at Pisa
Our tour guide was incredibly knowledgeable and shared fascinating information about the history, architecture, and significance of each site we visited. We especially enjoyed visiting the Baptistery, where we were able to experience the breathtaking echo demonstration—an unforgettable moment. The Duomo was absolutely stunning, and the entire tour provided wonderful historical context that helped us appreciate these incredible landmarks even more.
Our stop at the Leaning Tower of Pisa was limited, and it was also where we felt the tour could be improved. While we had time to see the tower, it would have been greatly appreciated if the guide had organized a few minutes for the classic perspective photos of “holding up” or “pushing over” the tower. Better yet, it would have been wonderful if the guide had offered to take photos for couples or families. Instead, everyone was left to figure it out on their own time after the tour had ended, which meant we had to ask strangers to use our phone. As a couple, we missed the opportunity to have a memorable photo together at one of Italy’s most iconic landmarks.
Overall, the tour was informative and enjoyable, and we learned a tremendous amount. With just a little more attention to helping guests capture those special memories at Pisa, this experience would have been even better.
事業者からの返答
Thank you so much for such a detailed review! We're delighted the guide's knowledge came through so clearly, and that the echo demonstration at the Baptistery and the visit to the Duomo stood out as memorable moments for you.
On the Tower photo, we completely understand the disappointment, and we'd love to clarify: our guides are always happy to take a photo for guests, all it takes is asking! In this case, the visit ran a little longer than usual because the guide took the time to properly answer all your questions, and there were other tours following right after, which left less room at the end. We're glad that care for your questions came through, since that's exactly what a guide is there for (and maybe this is worth more than 3* ;)).
Thanks again for taking the time to share such thoughtful feedback.
DiscoveryPisa Team
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Valerie_P
June 28, 2026 · via Viator
Too expensive for what it...
Too expensive for what it is. Just get tickets directly for the attractions you want - and you can pay 2€ for outstanding audio guides in any language on site.
事業者からの返答
Thank you for sharing your feedback. We understand that value looks different to different travelers, and that for some, a self-guided visit with an audio guide is the right choice. For guests who join us, the experience is built around something the audio guide can't offer — a small group, a real conversation, and a local expert who can read the room, answer questions, and bring the stories behind what you're seeing to life. We're sorry the tour didn't feel worth it for you, and we appreciate the honest feedback.
Best regards,
DiscoveryPisa Team
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stades2026
June 28, 2026 · via Tripadvisor
Great Pisa tour.
Anastasia welcomed us wonderfully and even waited for us because we were initially at the wrong meeting point. She spoke perfect German with a lovely Italian melody, which was amusing... told many interesting stories and had a very extensive knowledge of history. The tour made it a truly great experience, despite the 38 degrees Celsius. Jörg and Diana.
事業者からの返答
Vielen Dank für Ihre herzliche Bewertung! Dass Anastasia auf Sie gewartet hat, ist für uns selbstverständlich — aber es freut uns sehr zu hören, dass der Start trotzdem so unkompliziert war. Bei 38 Grad eine Tour so zu genießen spricht für sich. Wir hoffen, Sie beide bald wieder in Pisa begrüßen zu dürfen!
DiscoveryPisa Team
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