ウィーンのシシィ美術館、王宮、庭園の優先入場ツアー

Wonderful tour! Our guide was very knowledgeable and engaging! I definitely recommend this tour while visiting Vienna.

We had an excellent tour guide but I didn’t catch her name. She was around 60 and originally from Germany and her name started with U, I think. She was incredibly knowledgeable about the history, even when people asked random historical questions. She also had a quick wit that kept me engaged through the 2.5 hrs. The actual museum was a bit narrow which made points of significant overcrowding. The contents of the museum were interesting but seemed like insufficient for a museum with that sort of cost. So, our host tour guide was excellent but museum was just OK.

Mario was very accommodating and easy to communicate with me being late. The tour is slow paced, lots of standing. Not that much to see in the museum but includes outdoor area as well.

14 of us were left in the rain, for 30+ minutes, without being notified that our guide had an "emergency". Booked by multiple websites (not only Viator) NONE of them notified ANY of us. We EACH had to call and wait on hold, then wait for replies. Be warned!

They canceled the trip at 7:10 PM the night before. Beware of booking. There was no explanation to us as we why.

We enjoyed this tour. Our guide Matt was very knowledgeable and easy to listen to. Recommend this tour.

Gabby the tour guide gave a great tour. She was very knowledgeable and presented the information in an interesting manner.

We had Mario guide us today. He is a proud Austrian and his grandfather actually met the Emperor, Franz Josef, face to face! I love having a guide with personal interest in a place. Downsides- it would have been good to have a what’s app message first on exactly where in the busy forecourt we would meet. As other guides do. Eg. “Outside Starbucks, or, by the Roman ruins”. Other downside- walking and talking at a snail’s pace gets very tiring physically. I’m a fit hiker about to go 8 days hiking in the Alps, so it’s not that I’m not able enough- but it is easier to stand still and hear a short lecture then walk faster in silence right to the next point of interest, than to stroll slowly for an hour. It’s also less tiring mentally as you have short breaks to gather your thoughts rather than constant monologue. This was my problem with Mario, even though he knew so much and gave so much. He talked without ceasing for 2 ½ hours. I don’t think he stopped talking for a minute. Even in the toilet break he was still explaining cultural things while we were in the toilet! We could hear it all through the ear pieces. I imagine this could be tough on his voice, but it’s also quite exhausting listening non stop for all that time. Mario just knows so much. It’s unbelievable! I think this tour would be better if he maybe shortened a bit what he wants to say and gives people a chance to think of their own questions. It’s hard to think when there is no break in the talk. That said, this tour was very well planned, to the minute, and Mario had specific things he wanted to highlight at each place. We finished about 2 minutes overtime and I absolutely loved that we finished by looking at the Lippizaner horses in their stalls. And again, Mario knew all about how the stallions did not attack each other on stage, why their ears were pointing up, how and where they trained, and he took us to watch a short video on them. This was an excellent tour, even though it popped the balloon of my rather romanticised ideas about Empress Sisi.

Guide was very knowledgeable and easy to understand. Guide kept everyone together and provided tons of relevant history and stories about Sisi and that whole era

Waited half an hour and guide never turned up. Company has promised refund but this has totally messed up our plans for today. Also booked a walking tour with same company yesterday and if I hadn't messaged the guide for that one, he wouldn't have turned up either. Will not use this disorganised company again.