Amazing experience, even though it’s a long day of traveling, totally worth it! Being at the Top of Europe had the most spectacular views, the snow, the ice tunnel with beautiful sculptures everywhere, difficult to describe how great it was!
事業者からの返答
Thank you, Jody, for sharing your experience!
We’re delighted to hear that the journey was worth it and that you enjoyed your time at the Top of Europe. The combination of snow, ice sculptures, and the incredible alpine views makes this a truly special place to visit.
We really appreciate your recommendation and are happy that you chose to discover it with Keytours. We hope to welcome you again on another Swiss adventure!
Warm regards,
The Keytours Team
J
Janice_M
May 7, 2026 · via Viator
It was great fun! Tou...
It was great fun! Tou can’t predict the weather and it snowed at the top and we couldn’t see much. Wasn’t tour operators fault.
事業者からの返答
Thank you, Janice! We’re glad to hear you still had a fun experience despite the weather at the top. Mountain conditions can change quickly, and visibility isn’t always predictable, but we’re happy it didn’t take away from your overall enjoyment. We hope to welcome you again with Keytours for clearer skies and another great adventure!
C
Charles_P
September 23, 2025 · via Viator
The driver was nice and...
The driver was nice and knowledgeable. Bus was clean. Top of Europe was crowded. The hour in Interlaken goes by fast.
事業者からの返答
Thank you for sharing your feedback. We’re glad to hear that you found the driver knowledgeable and the bus clean.
As you experienced, Jungfrau – the “Top of Europe” – is one of Switzerland’s most popular destinations, so it is naturally quite busy, especially during peak times. We hope you were still able to enjoy the stunning views and the hour in Interlaken, even if it felt a bit short.
We appreciate your comments and hope to welcome you on another Keytours adventure in the future!
Warm regards,
The Keytours Team
J
Janice_B
September 7, 2025 · via Viator
Best of Jungfrau
This tour group is customer focused. There were unplanned delays due to factors out of the control of the driver or guide. They managed to make this a memorable day for all. They provided me complementary p/u and ran to my hotel as I was traveling solo. Caution: This is a full day. Do not make plans for the evening
事業者からの返答
Dear customer,
We thank you very much for your kind review.
We are delighted to hear that our team could turn unexpected delays into a memorable experience. We hope to welcome you soon for another tour.
Kind regards
A
Ann_H
June 4, 2025 · via Viator
Very Disappointing Small Bus tour
I have been on a number of Viator’s all which have been good to wonderful. This experience was awful and not what I paid a lot of money for a small bus ,all day tour. Switzerland was beautiful but we had NO tour guide. Driver played a recorded message about the area for about 20 minutes, bought us tickets to ride gondola and train and left us to navigate on our own with minimal direction. He did the same at Interlaken, dropped us off and said be here in an hour. When asked if there was anything we need to know about the city he just said go enjoy but be here in an hour. Alll members on our tour were disappointed and shocked that we did NOT get a guided tour of this beautiful area. It makes me hesitant to book with Viator again!
事業者からの返答
Thank you for your feedback. We’d like to clarify that on this tour, the guide also serves as the driver, which is why it’s advertised as a driver-guide service. To make the most of the travel time, we provide an audio commentary during the approximately 2-hour drive, giving guests all the important information about the area.
We’re sorry if this format didn’t meet your expectations, but we hope you still enjoyed the incredible beauty of Jungfrau—the most stunning mountain in the region. Your comments are appreciated and will help us improve the experience for future guests.
Thank you again for sharing your thoughts.
A
Anonymous
May 31, 2025 · via Viator
The driver is great!...
The driver is great! Friendly and very helpful! They picked me up at Hilton Zurich Airport hotel and dropped me off at the bus station. Great time at the top of Europe 🇪🇺
事業者からの返答
Thank you so much for your wonderful review! We're glad to hear the driver was friendly and helpful, and that your transfers went smoothly from Hilton Zurich Airport to the bus station. It’s fantastic you had a great time at the Top of Europe—what an unforgettable experience! We hope to welcome you again on another adventure soon!
R
Ryan_R
May 21, 2025 · via Viator
Stunning Scenery
Strongly recommend this tour. While it is pricey that is because transportation to the top of the mountain if pricey. Our driver and guide was excellent. I can’t recommend the top of the mountain enough - the views and experience is something you’ll remember forever. The ice palace is equally incredible.
The description from viator makes it clear that this is not a tour where you will be with a guide the entire time. The driver is your guide and he will get you there, acquire your tickets and explain how the experience works and then let you go and meet you later to return you to Zurich via interlaken. So if you need a guide to hold your hand the entire trip this may not be for you, but our driver was great and I think for most people the trip should work perfectly.
事業者からの返答
Dear Ryan,
Thank you for your detailed and thoughtful review—and for traveling with Keytours!
We’re so glad to hear you had an unforgettable experience at the top of the mountain. The breathtaking views and the Ice Palace truly are once-in-a-lifetime highlights, and we’re thrilled they made such a strong impression.
You’ve summed up the structure of the tour perfectly. As mentioned in the Viator description, this is a semi-guided experience: our driver-guide is there to provide clear instructions, assist with logistics, and ensure everything runs smoothly, while allowing you the freedom to explore at your own pace. We're happy to hear that your driver-guide delivered excellent service and helped make your day seamless.
Thank you again for your strong recommendation—we really appreciate it and hope to welcome you back on another Keytours adventure soon!
Best regards,
M
Michael_W
February 24, 2025 · via Viator
Disappointing
Driver played very loud music on the bus with minimal guidance of the tourist spots we visited / passed by. Did not get to see the famous lake at Interlaken but dropped us instead on a street without much sightseeing value. I would not have joined the tour and could have opted to travel to Jungfau myself instead.
1人が参考になったと回答
事業者からの返答
Dear guest,
We have taken note of your comment and we will raise awarness among our drivers on this matter.
The lake in Interlaken is not included in the package, but it was possible to go and see it on your free time during the day. We hope to see you for an another experience with us!
S
Sophie_C
July 5, 2024 · via Viator
Not worth the money
We were left without tour lead and we didn’t even know that we will be without any lead. It was just a driver who was doing a lot of things on his own.
事業者からの返答
Good morning, thank you for your review. We are sorry you felt disapointed with the guidance. You do receive a map and explanations about meeting points and what to do. We hope you enjoyed Jungfrau, top ef Europe as it's truly an amazing site. We wish you a nice holiday
A
Alan_H
April 15, 2024 · via Viator
Jungfrau mountain is amazing
This was an amazing day. Tony was great! We took he train to the top of Jungfrau and to see the size of the towering mountains was absolutely awe inspiring. Also the stop at Interlaken was impressive. To see all the sky para gliders was amazing.
事業者からの返答
Good morning, thank you for youramazing review. We are thrilled to hear that you enjoyed your day
tour to Jungfrau with Toni! We will send him the message! Have a nice day
Zurichの類似ツアーを比較
最安値: Best of Zurich Tour with Felsenegg Cable Car and Ferry Ride — $69
最高評価: Jungfraujoch: Top of Europe Day Trip from Zurich — 4.7 (1,687 件のレビュー)
最短: Best of Zurich Tour with Felsenegg Cable Car and Ferry Ride — 4h 30分
